Hola Car Rentals - miami Reviews 121

TrustScore 5 out of 5

4.8

Rockerman Road 3590, 33133 Miami, Florida, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently hired a car through Hola Car Rentals for the duration of a holiday in the USA. A problem arose after I had returned the car after a 2-week vacation when the well-known company that had... See more

Rated 5 out of 5 stars

The rental car company charged us for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car renta... See more

Rated 5 out of 5 stars

I have now used this company twice. The first time was an excellent experience no hassles and I got the car at the price and with the perks listed in the confirmation. This time I had a good price and... See more

Rated 4 out of 5 stars

I reserved through Hola online for a rental at Hertz. There was a lack of information at the rental office,buti recived a response from Hola within 24 hours of my emailing them. Eventually, I did rece... See more


Company details

  1. Car Rental Agency

Written by the company

Hola Car Rentals is a leading American technology-driven car rental company, headquartered in Florida, with a global network of partners in over 100 countries. We offer a transparent and exceptional car rental experience by partnering with trusted rental agencies in the United States, including Alamo, National, Avis, Hertz, Dollar, Thrifty, and Budget. Our extensive fleet caters to all needs, from compact cars to luxury sedans. With services available across the United States, Hola Car Rentals has become synonymous with transparency, ensuring clients have all the information they need to make informed decisions and enjoy a seamless, stress-free car rental experience.


Contact info

  • Rockerman Road 3590, 33133, Miami, Florida, United States

  • 7869998312

4.8

Excellent

TrustScore 5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently hired a car through Hola Car…

I recently hired a car through Hola Car Rentals for the duration of a holiday in the USA.
A problem arose after I had returned the car after a 2-week vacation when the well-known company that had supplied the vehicle billed me, incorrectly, for more than $700. The car rental had been paid in full prior to the holiday commenced.They insisted the charge was accurate. It wasn't.
Fortunately, after I contacted Hola Car Rentals, they took the matter up with an impressive determination, eventually persuading the car supplier to refund more than $500. This was still over $200 short, so I contacted Hola. Again, their professional approach to recouping the balance of money due was hugely impressive. The supplier eventually handed the money over.
Massive thanks are due to both Sofia and Juan at Hola Car Rentals; it was reassuring to have these guys on my side. Had it not been for this duo, this matter could have dragged on for months and months.
Peter S
UK based

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great company great price

I have now used this company twice. The first time was an excellent experience no hassles and I got the car at the price and with the perks listed in the confirmation. This time I had a good price and comparison to other companies and we will see how the experience goes

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Clear information

I like that the page have all the content very clear ( insurances, cost, etc)
Also is a easy to follow page.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Hola = strong Customer Service...benchmark!

The rental car company charged us for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges.
It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers!

May 9, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look