I'm been waiting 15 months for refund on flight tickets from holidayme, worst customer service, no follow up, still waiting for refund. Never use holidayme for any peace of mind.
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See what reviewers are saying
Sucheta has done it again !! An amazing package for us to Switzerland ...customized to our needs ,from flights to trains , from hotels to tours ,everything was flawlessly aligned. Thanks again f... See more
We booked our last minute winter break holiday through holiday me thanks to there amazing offer for Armenia. We were lucky to meet their local guides (Gaya, Sam and Supi) who made our visit to the... See more
Had the pleasure of assistance of Mr. Movin John | Travel consultant – Online bookings for a complicated situation where my guests that I booked the hotel for couldn't make it to UAE... not only this... See more
Company details
Information provided by various external sources
HolidayMe is a unique website offering on-the-fly customized travel solutions to customers across the Middle East. This includes the ability to design holiday packages, hotels, sightseeing activities and transfers for destinations all over the world. The website, through its unique user experience allows the customer to choose from hundreds of curated itineraries created by experts for worldwide destinations and further personalize it according to one’s preferences. The customer can also book a completely customized package from scratch using its simple user friendly platform. All packages can be booked instantly using multiple payment methods. The website offers over 100,000 hotels and over 8,000 activities to choose from. It also has airport pick up and drop facility across 300 cities globally.
Contact info
Unit No. 1503, Swiss Tower, Cluster-Y, JLT, Dubai UAE., 938533, Dubai, U.A.E.
- +97142457300
- care@holidayme.com
- holidayme.com
Gauri gund
Gauri gund, she solve my problem very quickly she's best customer service thank you gauri gund
Excellent service ,
Excellent service ,, Aarti is very professional and has excellent customer service communication. Booking was with very good price compared to other websites.
👍🏼
Awesome app.
I have got a good price for the hotel which I looking for however, app. need to keep improving
My best travel app !
Well first of all i would like to say that I LOVE HOLIDAY ME and i love the idea about having discounts code every sat or wend ! U cant imagine that every time i use it in every hotel ...
I want to thanks MR MOVIN JOHN..
He is so professional and helpful ! I just asked him to get a refund and cancel my hotel booking .. and he really did !!! Thought that my hotel policy is non refundable.. and the money is worth around 1170 $...
Thank you Mr John :)
Trouble to get confirmation during…
Trouble to get confirmation during booking process. And room that was given to us during the check in was different from the one that we had booked.
However, Arthi, agent of Holiday Me did a good job of getting it confirmed and also to get special requests conveyed to the hotel.
I had issue with my booking in which i…
I had issue with my booking in which i had to call the customer care to inform about them about it. Within half an hour my issue got resolved and my booking got confirmed. Very timely and responsive support 👍
The service and support was excellent
The service and support was excellent. Thank you Aarti for your professionalism and your active support, feedback and follow-up.
Many thanks, excellent service, very Happy
I was afraid dealing with you due to bad feedbacks posted online... Many thanks Aarti, really appreciated your quick action and your great support
Good customer reps
Good customer reps. I had an issue with a booking and the customer service rep: Priyaranjan Balghare was friendly and helpful in resolving it
Solving the hotel reservation problem
We faced a problem with the hotel reservation on arrivals, a special thanks to Mr. Sikandarkhan Inamdar who was a great help and also a quick respond to solve the problem.
I would really appreciate if there was a free toll call from Kuwait and world wide as well.
nice treatment with proficionality
the travel consultant was very nice and respected who treated with the problem with complete proficionality
but what i didn`t like that my reservation was not confirmed dirctly by application which gave me failure in the begining which solved later within 12 hours
thanx alot
aarti was a great helper
aarti was a great helper, she is very friendly and help me solved the problems very quick and correct.
thanks a lot.
Mr.Noor call to regarding my issues and…
Mr.Noor call to regarding my issues and during the very short time he sorted out my problem. Thanks a lot for Mr.Noor quick responding and solving my problem I really appreciate your job.I don't have enough words to describe my happiness
Kind regards Bekmurat
Aarti from holidayme was very…SUPPORTIVE
Aarti from holidayme was very supportive.
VERY GOOD DEAL & GOOD customer service…
Miss Aarti from holidayme was very…
Miss Aarti from holidayme was very supportive.
Miss Aarti from holidayme was very…
Miss Aarti from holidayme was very supportive and humble.
One of the best agent to book your requirements.
The best deal and good customer service…
The best deal and good customer service in order to amend the booking by Movin John.
Noureddine bouti
Noureddine bouti, he was extremely polite, helpfull and the most important so professional. He was keeping contacting me to make sure everything's clear and in good way! Thanks for helping me.. I would recommend this company to anyone.
Deducting money without getting booked
I booked for hotel in turkey from holidayme and they deduct the amount from my bank account & sending email to me with :
(Sorry You have not been successfully booked), after that i contact support team in Saudi & Dubai to Fix this issue after 4 hours everything got fixed.
so i would like to thank noor in support team for helping me.
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