Holidayme Reviews 2,628

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 1 out of 5 stars

I'm been waiting 15 months for refund on flight tickets from holidayme, worst customer service, no follow up, still waiting for refund. Never use holidayme for any peace of mind.

Rated 5 out of 5 stars

Sucheta has done it again !! An amazing package for us to Switzerland ...customized to our needs ,from flights to trains , from hotels to tours ,everything was flawlessly aligned. Thanks again f... See more

Rated 4 out of 5 stars

We booked our last minute winter break holiday through holiday me thanks to there amazing offer for Armenia. We were lucky to meet their local guides (Gaya, Sam and Supi) who made our visit to the... See more

Rated 5 out of 5 stars

Had the pleasure of assistance of Mr. Movin John | Travel consultant – Online bookings for a complicated situation where my guests that I booked the hotel for couldn't make it to UAE... not only this... See more

Company details

  1. Travel Agency

Information provided by various external sources

HolidayMe is a unique website offering on-the-fly customized travel solutions to customers across the Middle East. This includes the ability to design holiday packages, hotels, sightseeing activities and transfers for destinations all over the world. The website, through its unique user experience allows the customer to choose from hundreds of curated itineraries created by experts for worldwide destinations and further personalize it according to one’s preferences. The customer can also book a completely customized package from scratch using its simple user friendly platform. All packages can be booked instantly using multiple payment methods. The website offers over 100,000 hotels and over 8,000 activities to choose from. It also has airport pick up and drop facility across 300 cities globally.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Rated 5 out of 5 stars

Quick response

Its my 2nd time to booked at holidayme in apps for hotel coz the rate is lower or they have promo or discount in booking, recently i booked my hotel in apps and iits failed so i called the hotline and Mr Priyaranjan answered he is quicked to resolved the problem and assist to get my booking in hotel and am thankful for his help and quick response.

Ralph

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

Holiday me is a new website that I…

Holiday me is a new website that I started making reservations with recently. It was recommended by my brother. The website have many nice discounts from time to time. I also had a problem once with my booking, and they called me in few hours after completing my reservation to rectify the issue.
I will for sure recommend Holiday me to friends and famoly.

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

Customer service was good

had a problem with the booking of a hotel. It was showing me unsuccessful booking but payment was made. I spoke to a consultant named Sikandarkhan and he assisted me wonderfully. He made sure contact was always available and gave me wonderful service through out. Thank you so much!

May 15, 2019
Unprompted review
Rated 2 out of 5 stars

Not convenient while using the mobile…

Not convenient while using the mobile app booking, I have made a booking then amount was deducted immediately and booking not done at all!
Then, I needed to do international call then came to know that room which I have selected was not available and then they book another room which kept me on call for almost 15 minutes to get the confirmation!!

May 15, 2019
Unprompted review
Holidayme logo

Reply from Holidayme

Dear Said,

We apologize for the inconvenience caused and assure you that our team is already working on this. We shall get back to you at the earliest. Meanwhile, we request you to provide us an email ID on which you can be contacted at the earliest. Thanks.

Best,
Team Holidayme

Rated 5 out of 5 stars

Georgia Tour

Dear Team,

I would like to thank you all for your effort.

We had a excellent and comfortable tour . We do not face even a single issue during the tour..

And the Guides are very nice for both the tours

Kindly convey my thanks to them as well

Looking forward to be associated with you

Regards
Arun R

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

You can trust them to deliver and…

You can trust them to deliver and excel! Syed Jamal - you're one remarkable lad!

Really great assistance from Start to the end especially with their local contacts and support. They really delivered and provided us with a holiday that we will remember for a long time to come!

thanks a tonne guys!

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you for such rervice :)

One of my best experiences in dealing with customer service agents. Aarti Gadkari was very nice. she solved my problem in minutes. She also confirmed my booking in the same category without paying the price difference. I fell in love with her already!

May 12, 2019
Unprompted review
Rated 5 out of 5 stars

AARTI GADKARI - SUPER AWSOME

AARTI GADKARI - ONE OF THE FEW CUSTOMER SERVICE AGENTS I HAVE COME ACROSS WHO IS VERY COURTEOUS AND EXTREMELY HELPFUL - SHE ENSURED THAT MY HOTEL BOOKING AND CHECK IN IS VERY SMOOTH - SUPER IMPRESSED

May 12, 2019
Unprompted review
Rated 1 out of 5 stars

لكل من يقراء هذا التعليق

لكل من يقراء هذا التعليق
احترسوا من النصب عليكم
اللهم قد بلغت اللهم فاشهد

To all who read this comment

Take care of your money and scamming
This company is a big ...
you know the what i mean

May 3, 2019
Unprompted review
Holidayme logo

Reply from Holidayme

Dear Mohamed Sharaf,

We are deeply sorry for the inconvenience caused to you while booking your trip with us. We assure you that our team is already on it. Kindly provide us with your booking reference number or your email ID for us to get in touch with you at the earliest.

Regards
Team Holidayme

Rated 4 out of 5 stars

Aarti

Ms. Aarti was great in her customer service skils. She was polite and assited us through out the booking process.

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Services

I am a new customer to HolidayME and I have started using them for all my hotel bookings.

Thank you to senior travel consultant Neha who has been extremely helpful in assisting me with all my queries. The communication from Neha has been prompt and she has always provided world class customer service.

I will continue to deal with Neha for all my travel needs and based on the service I have received I wouldn’t hesitate in recommending HolidayMe to my family and friends.

April 28, 2019
Unprompted review
Rated 5 out of 5 stars

Let me start with HOLIDAY Me app and…

Let me start with HOLIDAY Me app and the discount coupons which they offer every week and specially the last one SPIN & WIN just LOVED LOVED LOVED IT👍. Trust me I compared the prices on mostly other websites, apps and with some travel agencies also but the price which I got on Holiday me app was UNBELIEVABLE, (25% DISCOUNT) on the total amount because of SPIN & WIN code offer, I really saved around 2000 Sar in my one hotel booking which is like simply OUTSTANDING & AMAZING, and none other App in the world offered me that much discount till now. The best best best company to deal for travels and regarding there customer care support, they are very trustworthy, very quick in reply always very very supportive just loved them, Every member sitting in customer care JOHN, SAHIL, RANJAN, SIKANDAR, GAURI, AARTI are VERY VERY HELPFUL, SPONTANEOUS, POLITE, COMITTED and they always try their best to resolve the issue as soon as they can which makes the people Happy and feel safe about their travel. Love you HOLIDAY ME♥️😘, Always keep this quality of service and keep bringing more discount offers like SPIN & WIN. ( LOVE YOU)

April 28, 2019
Unprompted review
Rated 4 out of 5 stars

For hotel bookings

For hotel bookings, excellent services was provided by Sikandarkhan. I had received the necessary hotel booking confirmations immediately.

April 28, 2019
Unprompted review

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