I'm been waiting 15 months for refund on flight tickets from holidayme, worst customer service, no follow up, still waiting for refund. Never use holidayme for any peace of mind.
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See what reviewers are saying
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Company details
Information provided by various external sources
HolidayMe is a unique website offering on-the-fly customized travel solutions to customers across the Middle East. This includes the ability to design holiday packages, hotels, sightseeing activities and transfers for destinations all over the world. The website, through its unique user experience allows the customer to choose from hundreds of curated itineraries created by experts for worldwide destinations and further personalize it according to one’s preferences. The customer can also book a completely customized package from scratch using its simple user friendly platform. All packages can be booked instantly using multiple payment methods. The website offers over 100,000 hotels and over 8,000 activities to choose from. It also has airport pick up and drop facility across 300 cities globally.
Contact info
Unit No. 1503, Swiss Tower, Cluster-Y, JLT, Dubai UAE., 938533, Dubai, U.A.E.
- +97142457300
- care@holidayme.com
- holidayme.com
I have booked in Hotel for 6 adults…
I have booked in Hotel for 6 adults and 2 kids but I found we need to added 2 adults more . then I called holidayme and mr, Sikandarkhan Inamdar help me to re-arrange my booking and Iam thanks for him for advise and cooperative so much
Thanks holidayme for nice team and best price and best agency

Reply from Holidayme
Late request
This what they say usually about "first impression: I had a late request and honestly without hope but really I recieved the best service from Mr. Sikandarkhan who really helped me out and took over the request as it is his and resolved it for me.
Thank you Mr. Sikandarkhan and Holiday me for this service.

Reply from Holidayme
Worst experience with travel agency
Worst experience with travel agency. I booked hotel through them, got confirmation, booking reference, etc, and after few days they called me saying that hotel is refusing the booking. After several days they said that hotel is not accepting the rates and booking cannot be done, therefore they are giving me refund. They made me lose my booking and lose time of early booking and now I cannot find any other reasonable deals with other hotels. Last time dealing with you, HolidayME!!!!

Reply from Holidayme
I have booking and my booking was not…
I have booking and my booking was not done
Next day they contacted me and fixed the error
Thank u for the very fast and good service
Special thanks to Mohammed farag for his quick action 👌🏼

Reply from Holidayme
First Time in HolidayMe
I didn’t know their service is incredibly amazing! Compare to Dnatatravel, this one is recommended! Thank you for resolving my issues. Surely, it’ll not be the last booking i’ll make with holidayme.
First time - Good start
This is our first time with Holidayme & we are yet to leave for the package but we already expect it to be a good one - because of the experience we have had since booking it.
Right after booking it online Shubham called & brought out a very important point about the visit visa. We had options to quickly cross that hurdle but faced another problem, wherein we really thought that things were off to a bad start.
But no, Ashish escalated it to Swati who took major efforts & pains to go out of the way in resolving the issue. She went that extra mile & proved that we have stepped on with the right foot forward. Kudos to the team & thanks. Whenever there’s a next time, we will call & book the holiday through you.
Unbeatable prices & service!!!
I've been using Holidayme for quite some time now and I have to give real credit to the price & service they provide!!!
A good experience today was; I made a booking but which didn't go through even after putting all credit card details (I think the price of the hotel might have increased or the room type not available anymore), however Ms Aarthi (many thanks to her) assisted me and managed to confirm my booking with the same price I first booked with!
Honestly, I couldn't find this price in any other website!!
I advice anyone to always compare the prices of Holidayme with all other websites, the only thing is they don't have nice pictures but who cares, just go check the pics from the internet and then book with them. ;)
Once again thanks to Holidayme for their unbeatable price & service!!
Good service and prompt response
Excellent booking and sales service
I have not yet left for this holiday but the pre-holiday service from Holidayme has been outstanding! Prompt, polite, efficient and helpful.
I'm really looking forward to seeing you to this short break :)
I would strongly recommend Holidayme…
I would strongly recommend Holidayme for holiday tours and packages. I had problems with my booking and some change of plans but they saw to it that my needs are met. Neha especially has been very thorough and consistent in the process. I would definitely book my travels with Holidayme again.
Great service
Great service. There was a glitch in booking a hotel but Gauri managed to fix it. Thanks.
I would like to thank you for your…
I would like to thank you for your follow-up, excellent service and assistance, especially from Mr.Priyaranjan Balghare, who helped me a lot in sending the ticket.
I am very happy for the service and professionalism that Mr.Priyaranjan Balghare gave to me.
Excellent service and lowest price
Excellent service and lowest price. I had 3 specific requests which were completely fulfilled. Thanks to John who put his extra efforts to make our stay memorable and comfortable . Highly recommend
Excellent service
Prompt reply within a second really…
Prompt reply within a second really appreicated
problem solved
It was my first experience with…
It was my first experience with holidayme, but I am really empressed by service and price wise also very competitive .
My booking related issues also solved..
I would like to prefere by service and price wise.
Helpful and faster than what I thought
Neha was very Helpful during finalizing…
Neha was very Helpful during finalizing my Booking as she always kept me updated and in the loop.
she took attention to the smallest details
Thank you Holiday Me & John
Thank you Holiday Me & John. You have shown the complete justice to the term "customer service & satisfaction'. I met with an accident just one day before I had to c/in at the hotel that I booked through holiday me and I was not in a mood to c/in to a hotel next day. Although I was not so sure, whether my request of cancellation or postpone the booking will be entertained by holidayme as the free cancellation period was already expired, I thought of giving them a ring. starting from the person who picked up my call, everyone was so professional. and at the end, my booking got postponed without any hassle.
Thank you John and holidayme team for the service extended towards me.
I wish you all the very best.
Best Regards
Vineeth Nair
New customer
It’s my first reservation through holidayme.
Booking through there app was smooth and good catch.also there support staff mr. Sikandarkhan was so helpful.the negative was when the app didn’t let me choose the cheapest price I found.
But I still have good price compared to others
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