Holidayme Reviews 2,628

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 1 out of 5 stars

I'm been waiting 15 months for refund on flight tickets from holidayme, worst customer service, no follow up, still waiting for refund. Never use holidayme for any peace of mind.

Rated 5 out of 5 stars

Sucheta has done it again !! An amazing package for us to Switzerland ...customized to our needs ,from flights to trains , from hotels to tours ,everything was flawlessly aligned. Thanks again f... See more

Rated 4 out of 5 stars

We booked our last minute winter break holiday through holiday me thanks to there amazing offer for Armenia. We were lucky to meet their local guides (Gaya, Sam and Supi) who made our visit to the... See more

Rated 5 out of 5 stars

Had the pleasure of assistance of Mr. Movin John | Travel consultant – Online bookings for a complicated situation where my guests that I booked the hotel for couldn't make it to UAE... not only this... See more

Company details

  1. Travel Agency

Information provided by various external sources

HolidayMe is a unique website offering on-the-fly customized travel solutions to customers across the Middle East. This includes the ability to design holiday packages, hotels, sightseeing activities and transfers for destinations all over the world. The website, through its unique user experience allows the customer to choose from hundreds of curated itineraries created by experts for worldwide destinations and further personalize it according to one’s preferences. The customer can also book a completely customized package from scratch using its simple user friendly platform. All packages can be booked instantly using multiple payment methods. The website offers over 100,000 hotels and over 8,000 activities to choose from. It also has airport pick up and drop facility across 300 cities globally.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Rated 5 out of 5 stars

I have booked in Hotel for 6 adults…

I have booked in Hotel for 6 adults and 2 kids but I found we need to added 2 adults more . then I called holidayme and mr, Sikandarkhan Inamdar help me to re-arrange my booking and Iam thanks for him for advise and cooperative so much
Thanks holidayme for nice team and best price and best agency

June 2, 2019
Unprompted review
Holidayme logo

Reply from Holidayme

Dear Ragab,

Glad to be of assistance!

Best,
Team holidayme

Rated 5 out of 5 stars

Late request

This what they say usually about "first impression: I had a late request and honestly without hope but really I recieved the best service from Mr. Sikandarkhan who really helped me out and took over the request as it is his and resolved it for me.
Thank you Mr. Sikandarkhan and Holiday me for this service.

June 2, 2019
Unprompted review
Holidayme logo

Reply from Holidayme

Hi Jasim,

We are always happy to help!

Best,
Team holidayme

Rated 1 out of 5 stars

Worst experience with travel agency

Worst experience with travel agency. I booked hotel through them, got confirmation, booking reference, etc, and after few days they called me saying that hotel is refusing the booking. After several days they said that hotel is not accepting the rates and booking cannot be done, therefore they are giving me refund. They made me lose my booking and lose time of early booking and now I cannot find any other reasonable deals with other hotels. Last time dealing with you, HolidayME!!!!

June 2, 2019
Unprompted review
Holidayme logo

Reply from Holidayme

Dear Hatem,

We genuinely want to apologise for the bad experience you have had with us. We, at Holidayme, try to make the customer's each holiday experience memorable and pleasant as customer satisfaction is our first and only priority. We will make sure that we sort this issue.

Regards
Team holidayme

Rated 5 out of 5 stars

I have booking and my booking was not…

I have booking and my booking was not done
Next day they contacted me and fixed the error

Thank u for the very fast and good service
Special thanks to Mohammed farag for his quick action 👌🏼

June 2, 2019
Unprompted review
Holidayme logo

Reply from Holidayme

Glad to be of help, Shosh!

Best,
Team holidayme

Rated 5 out of 5 stars

First Time in HolidayMe

I didn’t know their service is incredibly amazing! Compare to Dnatatravel, this one is recommended! Thank you for resolving my issues. Surely, it’ll not be the last booking i’ll make with holidayme.

June 1, 2019
Unprompted review
Rated 4 out of 5 stars

First time - Good start

This is our first time with Holidayme & we are yet to leave for the package but we already expect it to be a good one - because of the experience we have had since booking it.
Right after booking it online Shubham called & brought out a very important point about the visit visa. We had options to quickly cross that hurdle but faced another problem, wherein we really thought that things were off to a bad start.
But no, Ashish escalated it to Swati who took major efforts & pains to go out of the way in resolving the issue. She went that extra mile & proved that we have stepped on with the right foot forward. Kudos to the team & thanks. Whenever there’s a next time, we will call & book the holiday through you.

May 30, 2019
Unprompted review
Rated 5 out of 5 stars

Unbeatable prices & service!!!

I've been using Holidayme for quite some time now and I have to give real credit to the price & service they provide!!!
A good experience today was; I made a booking but which didn't go through even after putting all credit card details (I think the price of the hotel might have increased or the room type not available anymore), however Ms Aarthi (many thanks to her) assisted me and managed to confirm my booking with the same price I first booked with!
Honestly, I couldn't find this price in any other website!!
I advice anyone to always compare the prices of Holidayme with all other websites, the only thing is they don't have nice pictures but who cares, just go check the pics from the internet and then book with them. ;)
Once again thanks to Holidayme for their unbeatable price & service!!

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

I would strongly recommend Holidayme…

I would strongly recommend Holidayme for holiday tours and packages. I had problems with my booking and some change of plans but they saw to it that my needs are met. Neha especially has been very thorough and consistent in the process. I would definitely book my travels with Holidayme again.

May 25, 2019
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. There was a glitch in booking a hotel but Gauri managed to fix it. Thanks.

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

I would like to thank you for your…

I would like to thank you for your follow-up, excellent service and assistance, especially from Mr.Priyaranjan Balghare, who helped me a lot in sending the ticket.

I am very happy for the service and professionalism that Mr.Priyaranjan Balghare gave to me.

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and lowest price

Excellent service and lowest price. I had 3 specific requests which were completely fulfilled. Thanks to John who put his extra efforts to make our stay memorable and comfortable . Highly recommend

May 23, 2019
Unprompted review
Rated 5 out of 5 stars

It was my first experience with…

It was my first experience with holidayme, but I am really empressed by service and price wise also very competitive .
My booking related issues also solved..

I would like to prefere by service and price wise.

May 19, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you Holiday Me & John

Thank you Holiday Me & John. You have shown the complete justice to the term "customer service & satisfaction'. I met with an accident just one day before I had to c/in at the hotel that I booked through holiday me and I was not in a mood to c/in to a hotel next day. Although I was not so sure, whether my request of cancellation or postpone the booking will be entertained by holidayme as the free cancellation period was already expired, I thought of giving them a ring. starting from the person who picked up my call, everyone was so professional. and at the end, my booking got postponed without any hassle.
Thank you John and holidayme team for the service extended towards me.

I wish you all the very best.

Best Regards
Vineeth Nair

May 19, 2019
Unprompted review
Rated 4 out of 5 stars

New customer

It’s my first reservation through holidayme.
Booking through there app was smooth and good catch.also there support staff mr. Sikandarkhan was so helpful.the negative was when the app didn’t let me choose the cheapest price I found.
But I still have good price compared to others

May 18, 2019
Unprompted review

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