I'm been waiting 15 months for refund on flight tickets from holidayme, worst customer service, no follow up, still waiting for refund. Never use holidayme for any peace of mind.
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See what reviewers are saying
Sucheta has done it again !! An amazing package for us to Switzerland ...customized to our needs ,from flights to trains , from hotels to tours ,everything was flawlessly aligned. Thanks again f... See more
We booked our last minute winter break holiday through holiday me thanks to there amazing offer for Armenia. We were lucky to meet their local guides (Gaya, Sam and Supi) who made our visit to the... See more
Had the pleasure of assistance of Mr. Movin John | Travel consultant – Online bookings for a complicated situation where my guests that I booked the hotel for couldn't make it to UAE... not only this... See more
Company details
Information provided by various external sources
HolidayMe is a unique website offering on-the-fly customized travel solutions to customers across the Middle East. This includes the ability to design holiday packages, hotels, sightseeing activities and transfers for destinations all over the world. The website, through its unique user experience allows the customer to choose from hundreds of curated itineraries created by experts for worldwide destinations and further personalize it according to one’s preferences. The customer can also book a completely customized package from scratch using its simple user friendly platform. All packages can be booked instantly using multiple payment methods. The website offers over 100,000 hotels and over 8,000 activities to choose from. It also has airport pick up and drop facility across 300 cities globally.
Contact info
Unit No. 1503, Swiss Tower, Cluster-Y, JLT, Dubai UAE., 938533, Dubai, U.A.E.
- +97142457300
- care@holidayme.com
- holidayme.com
Holidayme after sales
Finally Holidayme guys replied to my requests and sorted most of it.
Please try to improve your efficiency in after sales. Quick response time will definitely get you lot of new business from existing clients.
Faisal

Reply from Holidayme
Travel consultant Sikandarkhan was very…
Travel consultant Sikandarkhan was very much willing and quick to help me sort out my bookings.

Reply from Holidayme
Wana thanks the star of Holidayme Mr
Wana thanks the star of Holidayme Mr. Noor as since 2 days he is closely following up my case eventhough it was so difficult for him but at the end he solve it for me.
Really appreciate your cooperation Mr. Noor
Regards

Reply from Holidayme
Baku trip was a 5 star with HolidayME and Abdul
We had booked our tour of Baku through holidayme. We were very fortunate to have Mr. Abdul Badri as our travel consultant who surely knows what he is doing. He was very professional and prompt in replying to each of our query and made our trip a memorable one.
I will describe my experience pointwise below:
- HolidayMe displays the perfect information about their offerings on the tour. We were given the same inclusions, benefits and tours which were showcased to us on the very first day.
-The travel consultant was really helpful in providing all the details to us and went back and forth for us to change whatever inclusions and exclusion were requested by us.
-The trip cost compared to all other travel agency was the best and lowest.
-We highly recommend Holidayme to one and all to make there trip a memorable one and do look for Mr. Abdul Badri. He is the best and so as Holidayme.
Kudos guys.
Thanks Holidayme and Abdul

Reply from Holidayme
Excellent costumer care service!
Excellent costumer care service!
Great prices!
Quick response on any issues you might have!
Great experience!

Reply from Holidayme
Failed Booking
I tried to make a booking for Bali but clearly failed.
I was on hold for 45 mins - then I obviously disconnected!
After this, there was no call back to apologize but instead, they sent me the itinerary I have no idea how.
After calling them to cancel - instead of cancelling they asked me to book a tour.
You really need to train your staff on what customer service is and understand what the customer is asking for.
Not only did I waste my credit - waiting to be answered to, but I wasted so much of my time.
You just lost a potential customer.
Thanks,
Your dissatisfied customer

Reply from Holidayme
I would like to say I love you Arti
I would like to say, thank you, for Ms:Arti. I have dealt with me with all love and respect and have facilitated all the procedures in a very respectful and respectful way. I have taken great care of my problem which made it very simple and ended the problem in less than an hour. I thank Holiday Me because it has such very respectable employees.

Reply from Holidayme
Big thanks to Mr
Big thanks to Mr. Inamdar for his big help and fast support with my issue
Best Regards
Firas Alzahrani

Reply from Holidayme
Holiday me is the best travel agancy…
Holiday me is the best travel agancy that I really suggest. Very good undrstanding and arrangement upon your need.with a very special thanks to Mr.Amey Vaishnav

Reply from Holidayme

Reply from Holidayme
Excellent customer service
Excellent customer service. Ms. Aarti Gadkari did an excellent job processing the hotel confirmation and the refund of the second booking.

Reply from Holidayme
No service recieved, no help from Holidayme. Booking reference # 1903160272
Our booking reference # 1903160272. We (2 adults and a child) have booked and fully paid for Apartamentos Playa Moreja (Spain) from June, 24 till July, 1 2019. Yesterday, after arrivng to the hotel we were refused to check in, since no booking were found in a hotel. We are still (15 hours since our arrival) outside of hotel, desperate, with a little child. Yesterday Holidayme have promised to solve this problem, but Apartamentos Playa Moreja still have no valid confirmation for our family.
Update: After another 6 hours, we had to find another hotel and pay for it twice as much as we paid before.

Reply from Holidayme
Had a recent family trip to Armenia and…
Had a recent family trip to Armenia and through Holidayme we got the best and competitive rates in market for the season... along with their basic packages we can select the other add on options as daily activities as proposed by them... Their travel consultant Pragya was great at guiding us through the best package possible....

Reply from Holidayme
Thanks for her support
Thanks for her support. Aartti was very helpful and efficient

Reply from Holidayme
Big thanks TAREK for your kind help
Big thanks TAREK for your kind help, support , assistance and professionalism

Reply from Holidayme
Pleasant and satisfaction booking process
I had made 3 different hotel reservation in 3 different countries, starting 20th June and last one in August 2019, website / app are easy to use, prices are cheaper than other companies especially on each Saturday.
The only point is that u need to have further confirmation from the hotel to rest assure that you will get your reservation so I gave 4 stars, however Aarti Gadkari helped me a lot, she is polite and concerned travel consultant, I wish her all the best and looking forward to deal with her in my future booking.
Good luck for HolidayMe team

Reply from Holidayme
Absolutely wonderful tour guides
I am rating our tour a 4 star only because the 2nd day tour was spent on a van whose air-con was not working the entire trip. The journey was long but even longer in a hot vehicle. But I am giving 5 stars for Gaya and Hakoub - We had a wonderful time with both of them. They are very friendly, fun and never a boring moment during the entire tour. Thank you to you both we enjoyed our tour with both of you.

Reply from Holidayme
Mahmod Nasr is my agent to book my…
Mahmod Nasr is my agent to book my flight and hotel for Australia trip, it was a hassle free and i recommend Holidayme to everybody who are traveler, all the best and a big thank you. God bless
Myrla and Kaine

Reply from Holidayme
Mr. Mohamed faraq
Mr. Mohamed Faraq is one of the best employees I’ve ever dealt with. He’s very cooperative, polite and helpful.
Best regards

Reply from Holidayme
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