I hear Elena with the same situation I've made an order and just received an email one week later saying sorry is delayed. Since then, one week ago, no response, no update email, no information... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I hear Elena with the same situation I've made an order and just received an email one week later saying sorry is delayed. Since then, one week ago, no response, no update email, no information... See more
Company replied
Just been into Your store in Warrington, Cheshire UK….John from your store was so helpful, and passionate about your products, very informative, so pleased with his service, he needs to be recognized... See more
Terrible, what a mess! I've made an order, they delivered only a part of it, abd I'm vaiting for the second part for more than 2 weeks. Customer service,is non existent, you chat to a bot that is an... See more
Company replied
Went into Ilkley store today to return an item which had been bought by mistake. Becca served me and was so kind and helpful and the whole transaction was carried out very efficiently and competentl... See more
Written by the company
Piet Heinkade 171, 1019 GM, Amsterdam, Netherlands
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 month
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Quick delivery, free shipping, inside was gift too!
The products delivered are the same as seen in the website and you have it in a couple of days at home. You can follow the delivery of your product using the track & trace.
received the package in the morning, even before breakfast.
first package was not good and the biers were broken inside the box, but they found a quick and good solution afterwards.
fast, convenient, decent packaging. All I have to do is to wait.
Only issue is the packaging used for the powders I bought as the powders leaked out easily of the packaging and were all over in the box.

Reply from Holland & Barrett Nederland
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