HoloGear Reviews 73

This company is terrible not one positive review about this company. I ordered a basketball over a month ago and I haven’t gotten it yet and was charged for expedited shipping. They provided me with a tracking number but every time I track my package there is no tracking information on it. I will never purchase anything from them again.
Wendell Burton

I ordered 6 basketballs and 3 footballs on October 25, for my nephews and grandkids for Christmas! It is now December 3rd and still no product! Gonna check into legal proceedings for my $440 and do everything I can so that nobody ever orders from this company! Not only disappointed I’m angry for the thievery from this company!! If they think I’m lying, I’ve got the proof, I took a screenshot of my order confirmation!

I ordered a football jersey and a hologear basketball on their special sale last Labor Day. After many messages to the company ( no response), I Never received anything and had to file to get my money back.
Update 12/13/2022 I received the basketball today, only 2 months later than I needed it for a birthday. No jersey though. What can I say!

I ordered a soccer ball from their official website. It arrived 3 weeks later but from China not USA. The ball doesn't reflect at all. It doesn't even has a logo on it. It looks like a cheap ,poor quality ball. I sm very disappointed.

I would never recommend this company awful I ordered 2 basketballs & a sleeve for Christmas 2021 I only received the 2 basketballs I emailed, called, no response back, now leave me no choice but to write this review terrible customer service, the sleeve it self is $29.99, and the balls are little than expected but pissed I didn’t get what I paid for they’ll take your money and you will not get all you order be aware

It has been a little over 6 months since or ordered my package, and then they wrote to me that it was stuck in Seattle and that I had the option, that they would send out a new one, at that it would a 100% be there end July, it’s end august now! And no new update for 2 months

I've been waiting since I ordered may 20. When I email I just get the same response. "We just got our container in, expect a shipping email this week" Its the same generic response, week after week. I cant get any real answers. They don't answer their phone or their Facebook messages. And when I comment on their Facebook posts, they get deleted! I spent way to much money on this "summer" end of school gift for my kids. They will be back in school and we still won't have our order!

Same I ordered Basketball about 2 months ago and they have no just quit anwsering phone and email.Now im gonna go to the next level and see what i can do yo get them under investigation, since they made me out to be an liar to my daughter...

I ordered my Son a basketball on May 25th and paid almost $8 for 2-3 day shipping and before checking NEVER ONCE did I see anywhere this this particular basketball could take up to 2-3 weeks because of it’s high demand. I’ve emailed back and forth with them a number of times and in my last email I asked for a full refund and haven’t got a single email back yet. I personally would have never paid almost $8 shipping for 2-3 business days, for it to take over and month now. Needless to say, the emails that I was getting for them saying “We haven’t forgotten about your order” they have now stopped completely, if I had to guess it’s because I asked for a refund. I just want the Basketball or My Money back it isn’t that hard. I would not recommend this company to anyone point blank. They explained that they are a small business and they are working very hard to get orders out, with that being said my family owns a small business and we’d never treat people this way. Totally unacceptable.