Holvi Reviews 2,379

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I appreciate 1) the app's neat look & feel, also for invoices generated, 2) clear structure; 3) responsive, real-people customer service and constant improvement; 4) the widget for iPhone Bookkeep... See more

Rated 4 out of 5 stars

Holvi is a life saver for my business, seriously. hands down finally some people made up their mind about what you might actually need. especially the possibility of giving others read-only acces... See more

Rated 5 out of 5 stars

We bought a restaurant last year. All the big banks in Finland: OP, Nordea especially refused to open a bank account for us to operate the restaurant. We don’t have any credit marking - me and my wife... See more

Company replied

Rated 5 out of 5 stars

From the start, Holvi offered a functional banking solution and have added more useful features ever since. Their customer support is real (caring and helpful) and reasonably prompt. I don't say perfe... See more

Company details

  1. Bank
  2. Business to Business Service
  3. Financial Institution

Written by the company

Think of Holvi as the financial home for small and medium-sized businesses. It’s a business account with an integrated VAT calculator plus invoicing, expense management and accounting tools for tax prep – all in one place. Holvi eliminates the time-consuming distractions of financial management, so small business owners can focus on the actual work.

Holvi – Home for your business finances

Written by the company

We 💛 small business
Banking, invoicing and bookkeeping – plus smart payment cards. All in one place, so you can focus on what matters. That’s work life simplified.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Lying about the terms and conditions

Lying about the terms and conditions; they claim you can open an account in several countries but they discriminate against customers (cannot live in other EU countries). Extremely rude and incompetent customer service. AVOID; AVOID; AVOID!!

July 25, 2022
Unprompted review
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Reply from Holvi

Thank you for sharing your feedback with us. We are sorry to hear that you feel this way about our service and we apologise for any inconvenience. As we grow, we hope to be able to accommodate a wider range of company types and locations in Europe. Should you have any further questions, please feel free to contact us.

Rated 5 out of 5 stars

Happy New Customer

I made an urgent request for the customer service, and got excellent service. The service was friendly, professional, patient and quick. They fulfilled all my expectations and gave me a good first impression of Holvi and its services. I am a happy new customer.

July 2, 2022
Unprompted review
Rated 1 out of 5 stars

I would recommend to stay away from Holvi.

I was using Holvi for my Investment vehicle (UG). I am certain that I filled out all required information when I signed up 3 years ago. They recently sent me an email inquiring about a lot of information about my account, investments, etc. Because I don't use the account very frequently, I didn't read their email immediately. They have now terminated my contract and are closing my account.

No other bank has ever asked me this many questions about the activity of my company or holding.

May 29, 2022
Unprompted review
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Reply from Holvi

Thank you for sharing your feedback with us. We are sorry to hear that you feel this way about our service. We completely understand that an account termination is inconvenient and we apologise for that. However, as a digital financial platform, we are obliged to comply with the industry regulations set in place.

Rated 2 out of 5 stars

major functions are missing

major functions are missing - like datev exports etc.
makes it a nightmare for GmbH to do the bookkeeping.

There are no plans in changing this - we changed to a different bank

May 4, 2022
Unprompted review
Rated 4 out of 5 stars

It's safe and easy to use! To be ideal, advanced features are required.

It is an agile and user-friendly platform for small businesses. The user interface is simple to use, and the objects are straightforward. If you are just starting your business, rather than dealing with several paper works and bureaucracy for a bank account, I recommend you open a Holvi business account.
The features are advancing, but I personally anticipate many more, such as proforma invoicing, extra detailed bookkeeping features, and so on. Unfortunately, bookkeeping is not automatically provided for Limited-type companies, and third-party Holvi-trusted bookeeping companies mainly offer services in Finnish, not English! I am hopeful that Holvi will be able to resolve these shortages in the near future.

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

This company stole my money

This company stole my money. Be very carefull, lot's of empty promises.

April 1, 2022
Unprompted review
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Reply from Holvi

Thank you for sharing your feedback with us. Please get in touch with our support team, so we can check your case.

Rated 1 out of 5 stars

Bad customer service

Bad customer service. Steady increase in money you have to pay, but therefore the customer get less service in exchange. Price/ service is as far away from good as possible. Use an other bank if possible.
On the front they try to look like they are interested in the customer but the couldn’t care less. Just take a look at the other reviews here. If the review is positive they responde. If you say something critical they ignore you instead of trying to find a solution…

March 1, 2022
Unprompted review
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Reply from Holvi

Thank you for sharing your feedback with us. We are sorry to hear that you feel this way about our service. What we can say right now is, that we're working on improving our customers support.

Rated 1 out of 5 stars

Had a lot of issues with payments…

Had a lot of issues with payments appearing and disappearing. Due to this I payed my taxes twice almost sending me into financial debt. Also a very expensive bank for one that used to be free.

February 23, 2022
Unprompted review
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Reply from Holvi

Thank you for sharing your feedback with us, Daniel. We are sorry to hear that you feel this way about our service. Our team works everyday to improve our service for you, this feedback helps with that.

Rated 5 out of 5 stars

Holvi is one of the best options…

Holvi is one of the best Fintech options you can find. This is a cheap and good service if you need an online bank account, they have a very good live chat always ready to help you.

February 3, 2022
Unprompted review

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