Abhas was knowledgeable & efficient. He quickly understood what my problem was, clearly explained the solution to me and provided the solution within minutes. Very impressive
Company replied

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Abhas was knowledgeable & efficient. He quickly understood what my problem was, clearly explained the solution to me and provided the solution within minutes. Very impressive
Company replied
First - Saxo is the only platform with full fledged products - very nice None of the conventional banks do that FX accounts with no lower limit is way better than DB +1 mill obligation The subscrip... See more
Company replied
Its a very attractive platform with many options and reasonable trade fees. UI can be simplified to good extent and an addition of user calendar will be a good idea, where they can see all quarterly a... See more
Company replied
Same story as many other reviews I just read.. every time I deposit funds, they ask for documentation. Never had restrictions placed on my account until the most recent deposit.. now it’s almost 24 h... See more
Company replied
Saxo Bank: Stedet hvor dine penge helst vil være. Invester hos Saxo Bank og få adgang til en prisvindende platform, et bredt udvalg af produkter og nogle af markedets laveste priser.
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Philip Heymans Alle 15, 2900, Hellerup, Denmark
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Reply from Saxo Group - Saxo Nordics
Abhas was knowledgeable & efficient. He quickly understood what my problem was, clearly explained the solution to me and provided the solution within minutes. Very impressive

Reply from Saxo Group - Saxo Nordics
The coustomer experiencie was great. Very good understanding of the situation and treat. Thanks Neeraj!!

Reply from Saxo Group - Saxo Nordics
I had a problem with funds withdrawal.
It was on side of my bank
SAXO team helped a lot to find the problem

Reply from Saxo Group - Saxo Nordics
I got the help i need from customer service

Reply from Saxo Group - Saxo Nordics

Reply from Saxo Group - Saxo Nordics
Saxo is taking care of business in every possible way. Service level is A+ and the business is pure professional. Thank you J.

Reply from Saxo Group - Saxo Nordics
Perfect procedure!
The process is made for solutions to be found! Great work!

Reply from Saxo Group - Saxo Nordics
Ashwin took all the time to help me out.

Reply from Saxo Group - Saxo Nordics
Excellent service. The Lady was kind and patient ( with my "broken" English). Good energy!

Reply from Saxo Group - Saxo Nordics
I had to get my name changed after the Wedding, Simon had been very helpful.

Reply from Saxo Group - Saxo Nordics
Ashvin from customer support was great at helping me with my issue. He was both calm and patient, as well as efficient and knowledgeable about how to resolve the problem.

Reply from Saxo Group - Saxo Nordics
It was very helfpul and my problem was solved

Reply from Saxo Group - Saxo Nordics
To avoid if you want transparency on executions.
I am still extremely unhappy about their execution flow on Toronto stock exchange esp. on illiquid stocks.
They place only half of the order on TSE, the second half supposedly placed on "other liquidity providers" which their trading desk has no clue about. This lack of transparency could easily hide front-running, trading against their market-maker without giving me fair price executions. I have no idea whether this lack of transparency is even consistent with regulations.
Anyway, this smart routing is just inefficient and seems to have been designed without valuable input from anyone who understand how the market actually moves.

Reply from Saxo Group - Saxo Nordics
We wanted to update our national identity cards, as they were recently changed. To do this, we had to contact an agent from Saxo Bank through the Saxotrader platform. The response from Anna was immediate and polite. Our request was solved successfully in a very short time.

Reply from Saxo Group - Saxo Nordics

Reply from Saxo Group - Saxo Nordics
Answered my question quickly and politely.

Reply from Saxo Group - Saxo Nordics
Had an issue and got called back to solve it.

Reply from Saxo Group - Saxo Nordics
She was really helpful. I felt secured with the code sent to my screen after logging in. She was fast to find the answer to my question. I was satisfied with the answer. I appreciate the help a lot.

Reply from Saxo Group - Saxo Nordics
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