We bought a house and have been trying all the shops around munich. Finally we realised that home24 is the best choice for us after many terrible visits to the shops and online orderes. Their custome... See more
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when looking at goods, a separate page opens,enabling to go back seamlessly. Good amount of photos and measurements.
Ordering is easy, the customer support is also very good. Some of their products are slightly more expensive to other sites, but i chose to order at home24 due to their service
Warning: Avoid this shop. We ordered furniture for €900, but we could not put it together because the drill holes were missing. Customer service refused to take the furniture back or send a replaceme... See more
Company details
About home24
Written by the company
Möbel einfach online kaufen, ganz bequem von zu Hause aus – der Onlineshop home24 macht's möglich. Egal, ob edle Designermöbel, Möbel im Industrial-, Skandi- oder Landhausstil oder elegante Wohnaccessoires – das umfangreiche Sortiment von home24 bietet für alle Einrichtungswünsche eine Vielzahl an Wohnideen. .
Einfach schön einrichten. www.home24.de - Große Auswahl an Möbeln, Lampen und Wohnaccessoires - Kostenlose Retoure - 30 Tage Rückgaberecht
Contact info
Germany
- home24.de
4.5
Excellent
89K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Short and sweet
July 9, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Refunds not made easy
I ordered 2 stools from Home 24.
They were not as described and the seller had complicated the refund process.
The issue was finally resolved. My advise for Home 24 is to facilitate easier refunds and do not complicate the process.
June 6, 2025
Unprompted review
Reply from home24
Dear,
Thank you for your review, it is very important to us.
I apologise for the inconvenience caused.
I understand that you are dissatisfied with our services.
Our customer service team will review your case and contact you shortly.
Best regards
Sandra Scholl from home24
Reply from home24
Hallo Wolfgang,
vielen Dank für Ihre liebe Bewertung.
Es freut uns sehr, dass Sie zufrieden sind - genau so soll es sein!
Jedoch haben Sie in Ihrer Bewertung 1 Stern hinterlassen, was in aller Regel doch für eine Unzufriedenheit spricht.
Sollte es Punkte geben, die wir verbessern können, teilen Sie uns das gern mit.
Ich freue mich auf Ihren nächsten Besuch bei uns.
Mit freundlichen Grüßen,
Antje Tahlbach von home24
Discount from my company ( kpmg )…
Discount from my company ( kpmg ) didn’t work and many error messages when I tried to buy it
June 27, 2025
Super super
June 25, 2025
alles takko
June 22, 2025
It is very easy to buy
June 11, 2025
Gut website
June 9, 2025
Absolut super
May 31, 2025
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