Ordered flowers as a congratulatory token for my daughter. ( new job) To say they were meagre is an understatement! Much better from a garage forecourt. I asked for another delivery at least. I... See more
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awful awful awful,ordered flowers for my 93yr old friend on 2nd december 2021 by phone.still have not arrived,lost my mony,my friend has nothing,i emailed them every day and now dont reply,awful compa... See more
Flowers not delivered at all and tried blaming us for putting wrong delivery address £35 worth of flowers and chocolates for my mother's birthday Customer services would offer no refund only £... See more
Absolutely dreadful. Ordered 3 bouquets for my 3 aunts as new year gifts. One arrived looking ok but roses were dead and dropping day after delivery. Other 2 arrived dead ( one was delivered 24 hours... See more
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First flowers arrived half dead
First flowers arrived half dead. Put in a complaint Then had new ones they were beautiful but by the end of the day they were dropped and half dead. An resulted in a refund Customer service can’t fault but I wouldn’t buy again
Dead Flowers
I’ve ordered off them before and they were just bog standard flowers. However I ordered a bunch of 50 roses for my mum on Mother’s Day and only received 30-35. And they look dreadful. When they arrived they were squashed and dead looking so I’ve waited a few days to see if they bloom and they’ve just started falling off. Terrible flowers, I’m devastated as I wanted a nice bunch for Mother’s Day. Wouldn’t recommend. Waiting on customer service now but I’m not confident.
Dreadful
This company need to deliver as per the photo's shown. Received carnations with some gyp from my sister bless her and what was pictured was a lovely wide bouguet . What arrived was six tiny carnation,one dead and whole bunch would have fitted into the neck of a bear bottle. They sent second bunch which only marginally better... Only nice thing is the box they come in.
Absolutely terrible
Absolutely terrible. Flowers arrived about a 6th the size shown on the pictures and we're half dead. Fully dead within a day. Asked for a refund and they offered me more dead flowers. No thanks. DO NOT SHOP HERE. Save your money and go elsewhere.
For reference I ordered some from Aldi for under 2 pound which were better quality and a fraction of the price.
Big time con
Big time con, display 1 picture and send out a pile of crap, will never ever use them again
terrible quality
terrible quality. just like everyone else is saying, these are bad quality and a tiny bunch, nothing like the pictures. i have tried to call them and of course there is no number available. i've emailed and now will probably have to argue it out for 4 months to get a refund.
Absoute disgrace of a bouquet!
Ordered a £30 bouquet of flowers for mothers day and what was delivered was an absolute shocking disgrace. Nothing like the image displayed on the web page, and the couple of flowers in the bouquet were dead and wilting and looked like they had been pushed through the letter box. Complaint has been submitted regarding the utter rubbish that was delivered. Local reliable florist shops will be used in future. Don't waste your time and money on these jokers.
Mother's day flowers are awful
Ordered mother's day roses and arrived dead, nothing like the picture, absolutely not worth the money even if they were fresh
Dead flowers.......
My children ordered some roses for me for Mother’s Day, they arrived wilted and pretty much dead - they will be asking for a refund but terrible that they think it’s acceptable to send these out, can see from looking at other reviews this is common! Definitely do not recommend
Ordered 50 roses for Mother’s Day and…
Ordered 50 roses for Mother’s Day and the flowers that came were a shock - really bad and wilted roses
Have asked for a refund
Nothing like the image on the website
I paid extra for a large bunch of flowers for Mother's Day. The flowers delivered were pretty enough but nothing like the image on the website and not a large bunch at all. I think what was delivered is worth half of what I paid and it's disappointing that they didn't look like the image on the website.
Terrible customer service. Take payment but Don’t deliver.
Terrible customer service. Ordered flowers for Valentine’s Day and they never turned up. Multiple emails to customer service have been ignored. Also Contacted them through their website with no reply. Cannot find any other way to contact them. Extremely disappointed.
Ordered flowers and balloon for my…
Ordered flowers and balloon for my daughter's birthday. They were delivered on due date and flowers were lovely and fresh. She was extremely pleased. Have used this website twice now and both times cannot fault the quality or service.
You get what you pay for
You get what you pay for, thank goodness I ordered a bunch for myself first before sending them to anyone else.
They are nothing like the photo on the web site
I paid extra for the medium bouquet god knows what the standard size would have looked like.
UPDATE
further to my complaint the company replied the same day and have arranged for delivery of the bouquet again in a few days
TERRIBLE - would not use!
Terrible. Ordered flowers for a friends birthday, they didn’t arrive so I filled out their enquiry form had no response back from them, after 10 days they still hadn’t arrived & still no response so I filled out their email form again to be issued a ticket saying someone will respond to resolve. This was a week ago... the flowers were ordered feb 4th A MONTH AGO & still haven’t arrived & no one is responding to my emails. No Flowers, no response & no refund.
If I could give a zero I would
If I could give a zero I would. Ordered two bouquets. First one arrived a day late. Second one was eight days late and was totally dead by that point. Tried contacting them via the form on their www and via email as there's no contact number. All attempts were completely ignored. Eventually had to do a charge back via PayPal to receive a refund.
Home Bargains need to get rid of their supplier Prestige Flowers as they are seriously damaging their brand
Order not delivered. Support emails ignored.
Ordered followers for valentine's Day. Order confirmation received.
No delivery was ever made. I have contacted their customer services and my emails have been ignored.
Avoid.
Bad Customer Experience
I ordered a large bouquet for Valentines day, when it turned up it was far from large and medium at best, alongside this a lot of the stems were damaged so once it was in a vase looked even smaller which was most disappointing for a Valentines gift. It was not worth the £27.00 paid for this.
Raised dispute immediately to Home Bargains but got no response, also raised dispute to flower company via Paypal and again no response, in the end Paypal got involved and I was awarded a partial refund on the basis that I hadn't received the item as advertised.
Home Bargains - Usually I am impressed with the value of your instore items but the service with this and the after customer service needs attention as it's really poor.
I’ve just heard from my friend who is…
I’ve just heard from my friend who is very discerning when it comes to flowers and I’m thrilled to report that she is really impressed with her flowers. I didn’t tell her where they came from but she said that she can tell they are very expensive! So that pretty much says everything really!
Shocking - avoid
Terrible! More life in my steak... arrived crispy and dry and I thought they would pick up once in water - how wrong. Total waste of money and customer service don’t reply.
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