Very fast between calling and getting the full report - excellent fast service! and telephone staff was very friendly and a great help.
Homebuyer Online
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See what reviewers are saying
I used Homebuyer Online with slight trepidation, but was reassured by reviews by other users. I can now add my name to the list of these other users who thought it was fantastic. Website really clear... See more
Everything about using Homebuyer Online was perfect. I called all around for survey quotes speaking with an arrey of surveyors who were generally expensive and difficult. Homebuyer Online was so effic... See more
After making the decision to have a survey done we got various quotes in. Homebuyer online was by far the cheapest so we proceeded with caution. Survey booked on line late on a Tuesday afternoon. E-m... See more
Company details
Information provided by various external sources
Homebuyer Online.co.uk are a Nationwide Network of Chartered Surveyors. All members are regulated and have PI insurance to protect you. You can get an instant quote for your Home Survey online and can then order it immediately and securely with a credit or debit card. The survey will then be carried out by one of our experienced local surveyors. Once your report is complete you can download it directly from the website. You can also talk to your surveyor at any point in the process.
Contact info
7 Guessens Road, AL8 6QW, Welwyn Garden City
- 0345 387 0345
- info@homebuyeronline.co.uk
- homebuyeronline.co.uk
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Very happy
Was stress free, very very fast report (The next day) and details were all good. Thanks :-)
Brilliant, fast & helpful.
Wow, brilliant service. Submitted an online quote, was given a courtsey call. Ordered online one evening, advised the next morning that a surveyor had been assigned and would be visiting the property the next day. Report good standard and delivered online very quickly after the visit. Thoroughly recommended.
Very impressed, will definitely use again.
Homebuyer online was great. I was sceptical at first as its an online service but I spoke to someone in the company and was happy with the response. And the assigned surveyor was brilliant. Was able to him about my needs beforehand and he provided assurance. His report was unbelievably thorough and well written. I have no hesitation in recommending them.
surveys made easy
Read some reviews on Homebuyer and decided to give them a go. I employed them on a Monday the survey was done on the Friday & the report was delivered the following Monday. First class service, first class report, highly recommended.
Friendly, helpful and efficient
From beginning to end Homebuyer Online were friendly, helpful, and efficient and all at a competitive price, I would certainly recommend them.
Fantastic service
Brilliant service. I requested the survey 12/9,survey done 18/9 report available 19/9 what more can you ask for!
Report easy to read and helpful for identifying future work on the property.
100% Fantastic!
Everything about using Homebuyer Online was perfect. I called all around for survey quotes speaking with an arrey of surveyors who were generally expensive and difficult. Homebuyer Online was so efficient and helpful. And not to mention a lot cheaper than everywhere else. We needed our survay done in a hurry and they made it all happen. We've already recommended them to our friends who are also buying a house right now.
Quick and easy without stress coupled with outstanding value
This is an extraordinarily simple process conducted promptly and efficiently. The report I commissioned (Homebuyers) seems to cover all of the most important points and, helpfully, summarises the issues that should be raised with your solicitor without need to analyse every single comment. The survey was carried out most expeditiously. Totally stress free operation at the time you need it!
Add to the fact that it is so reasonably priced as well. Recommended.
Very efficient, helpful and approachable, would definately use again!
Very pleased with service, survey was very thorough, would recommend.
Great value, great service and quick
We chose Homebuyer Online as their service seemed extremely good value. They were very easy to contact and deal with, they set up the survey in a matter of days. The report was ready within two days of the survey and was very comprehensive. We would recommend them to anybody.
Professional, fast and helpful..
Excellent service, and HelpLine courteous and patient with enquiries. Extremely prompt servic (next day survey) and report followed promptly. Above all, stress free...
A fantastic service.
I saw this website and read the reviews. The quote was very reasonable. Spoke to Hugh Greenhouse and decided to go ahead.Surveyor contacted me and produced an easy to understand report. I was able to contact surveyor or Hugh at any time. Would recommend this service to anyone.
Well worth it.
The bungalow I was buying looked immaculate. However the survey arranged by the buyer of my house revealed all sorts of horrors unknown to me. So I thought it would make a lot of sense to get the bungalow surveyed. I'm very pleased that I did as horrors were revealed on the bungalow too. This resulted in a substantial reduction in price.
The whole process was very easy to set up and the report was comprehensive.
Great service quick report
The survey was very quick despite I had a problem with access to the property. Report came on the next couple of days. My surveyor was very helpfully and professional.
Very easy to deal with: efficient, clear and helpful.
I have hitherto found the service to be most useful, and may well be using them again. The initial contact by phone was very good, the survey was soon carried out and the full report which followed not long after the survey was extremely thorough and helpful. I would certainly recommend them.
A++++ Service, quality and price
Great service, great communication and the most competitive price we found on the internet. The survey was easy to order and has saved us way more than the cost in price negotiation. Would not hesitate to recomend
quick and good service
We needed and affordable survey. Having got a couple of quotes and being durprised at the cost I came across homebuyers online when I did a search. Though that the cost was too good to be true when I got the quote but it was the real cost.
The surveyor was assigned quickly and they got on contact straight away.
The first date they suggested was too far away but they said they would see what they could do. The survey was completed and online 6 days after the first call and that is what I call great service.
The report was of a good standard and was available very quickly and my experience of the service was really good.
Superb customer service.
I was so impressed with the way in which all my questions were answered. The survey was undertaken promptly and the report was available within a couple of days. My designated surveyor was approachable and most helpful when I wanted to discuss various points arising from the survey. I have not had to arrange a survey for many years but my experience with Homebuyer Online was very positive from my first approach to the completed survey. Their customer service is superb and I recommend them highly.
A fast, efficient and professional service.
Placing the order on the website was easy and the inspection and report were carried out within a matter of a few days. The quality of the report was good and covered all the areas of the property we were concerned about.
We are pleased we chose to carry out the homebuyers survey because it highlighted urgent repairs we were not previously aware of. I would recommend Homebuyer online to anyone purchasing a property.
Could be better communication.
Pleased with the detailed report but not with the lack of phone response.Received one call but left a message again to be called back but I am still waiting.I will not use online service again not enough communication.The office should ring the client to make sure they understand any problems with the property that have been highlighted.

Reply from Homebuyer Online
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