The team were super responsive when I was making my initial enquiries and Kevin who came out sorted out the problem and answered all our questions. Absolute gem and professional. All sorted and I wi... See more
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Booked them for Friday am, the person didn’t show, after chasing was told in mid afternoon that he had an accident that morning and had to go A&E, so couldn’t come, but would come on Monday morning.... See more
Company replied
After hearing some rather alarming sounds from my boiler I called Homecure to investigate the issue. The fault was found quickly and the engineer took his time to explain my options to me. As my boile... See more
Company replied
We were very happy with our repair from Homecure Plumbers. We initially called around 7pm in the evening and was told a engineer could be with us between 8-9am the next morning. A lovely chap c... See more
Company replied
Company details
Written by the company
Homecure Plumbers provides emergency and general plumbing services which include Boiler repairs and servicing, Boiler installation and maintenance, Drain clearance and problem solving of all domestic plumbing issues.
Contact info
United Kingdom
- homecureplumbers.co.uk
4.3
Excellent
108 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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A wasted day waiting for a plumber to arrive.
Arranged a drain clearing service at 8am and was given a time of 11am-1pm. No one attended and on chasing up I was then given a revised time of 3-4pm. Again, no one attended and I heard nothing from Homecure. After waiting at home all day I then gave up, cancelled the order and found another contractor. Such a waste of time.
October 10, 2024
Unprompted review
Reply from Homecure Plumbers
Thank you for your feedback, Jeremy. We sincerely apologise for the inconvenience caused and for not meeting your expectations. Unfortunately, unforeseen van troubles impacted our schedule that day, and we regret not keeping you better informed. This isn't the level of service we aim to provide, and we'll be reviewing our processes to ensure this doesn't happen again. We're truly sorry for the frustration caused.
all went well
September 11, 2024
Reply from Homecure Plumbers
Thank you, Michael! We're glad to hear all went well with your service!
Reliable Service
We have used Homecure for a few years and they have done everything from replace a boiler to repair taps and valves for us. They are reliable and user friendly.
September 24, 2024
Unprompted review
Reply from Homecure Plumbers
Thank you, JPH! We're delighted to hear that you've found our services reliable and user-friendly over the years. We appreciate your continued trust in Homecure for everything from boiler replacements to tap repairs!
Service was good and effective
Service was good and effective. The engineer was polite and very knowledgeable.
August 29, 2024
Reply from Homecure Plumbers
Thank you, Pierre! We're glad you found our service good and effective, and that our engineer was polite and knowledgeable. We appreciate your feedback!
Job done efficiently and good feedback
August 2, 2024
Reply from Homecure Plumbers
Thank you, David! We're pleased to hear the job was done efficiently and that you appreciated the feedback provided.
Came when they said that they would
Came when they said that they would. Plumber was very helpful and efficient. Mended problem efficiently. Did extra work for us. Would employ them again.
July 18, 2024
Reply from Homecure Plumbers
Thank you, Kathleen! We're glad to hear our plumber was helpful, efficient, and went the extra mile for you. We truly appreciate your kind words and look forward to assisting you again in the future!
Reply from Homecure Plumbers
Thank you, BH! We're pleased to hear that our engineer was professional and patient. We appreciate your feedback!
Just perfect in everyway
August 22, 2024
Reply from Homecure Plumbers
Thank you, Carl! We're delighted to hear we were just perfect in every way. We appreciate your feedback!
The plumber arrived on time as…
The plumber arrived on time as arranged.
He assessed that the water heater was beyond repair (which was as I had thought) and ordered the replacement.
As soon as the new water heater came in he returned to fit it.
He was courteous and friendly.
July 19, 2024
Reply from Homecure Plumbers
Thank you, CA! We're glad to hear our plumber was punctual, courteous, and friendly, and that the replacement was handled efficiently. We appreciate your feedback!
Homecare Plumbers are con merchants
Please be aware Homecare Plumbers are con merchants and Jamie seems to be well trained in how he scams people. Claimed the replacement part of a faucet was discontinued so recommended a replacement, came back with the bog standard mixer tap which retails for £25 and casually claimed it cost £65 and charged me that for a cheap replacement. They are not to be trusted this outfit are out to scam you. Be aware and go elsewhere.
July 16, 2024
Unprompted review
Reply from Homecure Plumbers
Thank you for your feedback, Mr. Munro. We’re sorry to hear about your dissatisfaction and want to address your concerns. The part required for your repair was sourced from a local supplier to ensure a timely resolution, which can sometimes result in higher costs compared to online prices. We apologise if this wasn’t communicated clearly and for any frustration caused. Please know that we take your feedback seriously and will review this matter internally to ensure transparency in the future. If you’d like to discuss this further, please don’t hesitate to contact us directly.
Reply from Homecure Plumbers
Thank you, Victoria! We're glad to hear that Jamie was polite, knowledgeable, and friendly. We appreciate your feedback!
Reply from Homecure Plumbers
Thank you, Malcolm! We're pleased to hear you received excellent, prompt, and efficient service. We appreciate your feedback!
Brilliant courteous service same day
Brilliant courteous service same day! I was stuck with no heating and no hot water with a family member arriving imminently, and Josh came and fixed it! Amazing, and for a reasonable sum.
I have used Homecure before and will do so again. Wonderful local service.
May 22, 2024
Reply from Homecure Plumbers
Thank you, Katherine! We're delighted to hear that Josh was able to quickly restore your heating and hot water, especially with a family member arriving. We appreciate your kind words, continued patronage, and recognition of our wonderful local service!
Reply from Homecure Plumbers
Thank you, QVSR! We're glad to hear our response time was swift and that we did an amazing job. We appreciate your feedback!
Reply from Homecure Plumbers
Thank you, Pat! We're pleased to hear you experienced prompt attendance and efficient, cooperative service. We appreciate your feedback!
Great trustworthy firm
May 16, 2024
Unprompted review
Reply from Homecure Plumbers
Thank you, Emma! We're thrilled to hear you consider us a great and trustworthy firm. We truly appreciate your kind words!
Very efficient booking process
Very efficient booking process, friendly and quick turnaround of report and production of a quote. All round great service
May 9, 2024
Reply from Homecure Plumbers
Thank you, RP! We're glad you found our booking process efficient and appreciated the quick turnaround of the report and quote. We’re delighted you enjoyed the all-round great service!
Really quick response…
Really quick same day response to our water pump issue. New pump installed advise provided about cleaning our gravity tank ect. Really friendly engineer Josh, no complaints. Recommend.
May 1, 2024
Reply from Homecure Plumbers
Thank you, Michelle! We're so pleased we could provide a same-day response and help with your water pump issue. It's great to hear Josh was friendly and provided helpful advice. We appreciate your recommendation!
Toilet ordered and replaced in record time
Toilet ordered and replaced in my flat in less than a week. Everything sorted just from a couple of phone calls and emails, the team are quick and efficient and I’ll be using them again to re-do the rest of the bathroom!
April 30, 2024
Reply from Homecure Plumbers
Thank you, Ling! We're delighted to hear that everything was sorted quickly and efficiently for your toilet replacement. We look forward to helping you with the rest of your bathroom soon
Courteous and professional service
Courteous and professional service. Engineer identified and rectified the problem within a tight time frame.
April 11, 2024
Reply from Homecure Plumbers
Thank you, Bill! We're glad to hear you received courteous and professional service, and that our engineer identified and rectified the problem within a tight timeframe. We appreciate your feedback!
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