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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people highlight the excellent customer service, appreciating the personalized approach and clear communication throughout the process, from initial quotes to installation and aftercare. Consumers also frequently mention the competitive pricing and the efficiency of the service, noting that installations are completed smoothly, on time, and with minimal disruption. However, some customers also noted issues with problem resolution, where initial visits did not fix the issue, leading to further efforts to resolve the problem. A few other people also felt that they could have found a cheaper solution with a local firm.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Price

Reviewers mention positive feedback about price. Customers frequently highlight competitive pricing, with... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

First class all the way. Arranged home visit Kevin was prompt. Discussed the boiler systems available. Inspected boiler measured making sure whatever I chose would be an ideal fit, checked meter and... See more

Rated 5 out of 5 stars

The guys turned up when they said they would got stuck into doing the job fitted the boiler and away by 2.30 pm they got all the rubbish taken away and they cleared up any mess also showed us jow the... See more

Rated 5 out of 5 stars

We needed a new boiler and asked for quotes. These were given by an engineer, not a salesman, after discussing our requirements. Good prices and advice, and we were given quotes for three which suited... See more

Rated 5 out of 5 stars

Kevin gave us a fair estimate, not the cheapest and not the dearest but there was no hard sell unlike another company. Paul arrived on time on the agreed date and dismantled our old boiler. Bang on cu... See more

Rated 5 out of 5 stars

Has new boiler installed. Cannot give this company enough praise from quote to install. Kevin was so professional and fully understood my requirements. Big shout for Billy the installing enginee... See more

Rated 5 out of 5 stars

2 Old school engineers (takes 1 to know 1)turned up 10 mins early and burst into action.Quite a big job with boiler getting changed and water heater getting pulled out upstairs.We made the mistake and... See more

Rated 5 out of 5 stars

Kevin came to see us and was very helpful and gave us good advice for the installation of a boiler. A few days later his Installer, Billy, came to install the new boiler. He was brilliant, nothing... See more

Rated 5 out of 5 stars

Kevin called out on the Tuesday. Knew which boiler we wanted. Gave a quote there and then without any hard sale. Price was the best we’d received. Called next day to accept quote and boiler fitted by... See more

Rated 5 out of 5 stars

We’re regular customers of Homeheat. From maintenance to radiator and boiler installations we’re confident that we’ll get the best service. Paul has installed two boilers for us. Great worker. Conside... See more

Rated 5 out of 5 stars

Great from start to finish. We wanted to replace our boiler, since the old one was on the way out. Homeheat gave us a very competitive quote and explained everything in advance. The installation went... See more

Rated 5 out of 5 stars

Met with Kevin first of all for quote. Arrived on time. Knowledgeable and not pushy. Decided to go ahead with Homeheat Scotland. Paul and Billy came to install boiler. Arrived on time. Worked extreme... See more

Rated 5 out of 5 stars

The team were great from start to finish. Thorough inspection and quotation, easy to arrange install. They turned up on time, were lovely guys and tidied everything up. Our new boiler is working perfe... See more

Rated 5 out of 5 stars

Kevin (Engineer) visited my property within 24 hours to diagnose the fault with my boiler pressure reaching maximum within minutes, free of charge! After that, I was given a reasonable quote for... See more

Rated 5 out of 5 stars

Courteous, professional, thoughtful staff, from the phone call to book appointment to the installation. The engineers turned up well before their start time and they cleaned up behind them when job w... See more

Rated 5 out of 5 stars

Homeheat Ltd installed a new boiler in our home in March. They did an excellent job both with surveying, communication and the installation itself. Now two months later I asked them for advice about a... See more

Rated 5 out of 5 stars

We called for a new boiler quote, engineer was out to survey what was required within a couple of days. Quotes very competitive and everyone friendly and easy to deal with. New boiler installed the fo... See more

Rated 5 out of 5 stars

Over all experience was excellent, work was completed quickly and to great standard. Fitted navien 500 boiler and took away old tanks ect it's made a huge difference to the house ! Tamara has a... See more

Rated 5 out of 5 stars

A friendly, efficient and professional job from start to finish. A very competitive quote and agreed on a fitting date. Billy turned up on time and ready to go. Was very friendly and professional. Hom... See more

Rated 5 out of 5 stars

The job was slotted in quicker than planned, tennant loved engineers workmanship, new boiler runs much quieter. Tamara in office was great to deal with and the whole job was planned effortlessly wit... See more

Rated 5 out of 5 stars

Phoned and within mins Kevin answered I sent through pictures of the boiler and in the morning I had an email with a quote which was cheaper than a couple I already had . I agreed to the price and had... See more

Rated 5 out of 5 stars

Homeheat were very professional and helpful. No mess leader and fixed older issues with water pressure. Thanks guys I can get a decent shower again. Would highly recommend. Definitely use again.

Rated 5 out of 5 stars

The Heating engineer was respectful of my home and completed the job efficiently with no fuss. The radiators that were installed are working perfectly. I've used Home Heat for a few years now and they... See more

Rated 5 out of 5 stars

Gas boiler replaced with a 7yr warranty. Job was completed at date which suited me and installed very quickly at a very competitive price. The person I spoke to at the office was very understanding on... See more

Rated 5 out of 5 stars

Would recommend Homeheat to everyone. Needed a new boiler and from first phone call to the Lady in the office, right to getting the job done by the installer they were great and very helpful and pr... See more

Rated 5 out of 5 stars

Cannot fault experience using Homeheat from initial contact to boiler installation. Office staff, Kevin and 2 engineers that fitted boiler were friendly and professional. Impressed with care taken in... See more

Rated 5 out of 5 stars

Excellent service from start to finish from all the Homeheat staff. Initially Kevin came out and assessed the job required and took his time to talk through available options for the modernisation o... See more

Rated 5 out of 5 stars

Homeheat were fantastic from start to finish. After some online research, we decided to go for Viessmann Vitodens 050, but as it happens with online quotes, most companies wanted to push on us a... See more

Rated 5 out of 5 stars

Great experience. Used home heat to supply and fit a new boiler. The boiler was fitted a week after my first call to set up an appointment. Would recommend.

Rated 5 out of 5 stars

Arrived on time, fitted new boiler within hours, tided up after them. Would recommend to others.

Rated 5 out of 5 stars

The two engineers were very helpful and simply got on and did the job . They did it within the promised timescale and left everything clean and tidy.

Rated 5 out of 5 stars

Turned up prompt. No fuss. Job completed well on time and coordination with the electrician made everything go well.

Rated 5 out of 5 stars

The guys did a great job installing my new heating system they worked hard and were polite and friendly, I will continue to use Homeheat for my boiler service ect a good company to deal with all toget... See more

Rated 5 out of 5 stars

First off, the communication was great from the start, which is very important and then everything went quickly and smoothly. Very friendly people and would highly recommend them.

Rated 5 out of 5 stars

Hi my name is Kathleen Murray. I live in Greenock. I have been dealing with Homeheat Ltd for the past three years. I called Homeheat Ltd to get a quote for a boiler. I also contacted various... See more

Rated 5 out of 5 stars

Homeheat plumbers were first class with all this instillation they were on site before 8 in the morning and never left until each task was done they fitted all copper pipework for our heat pump and al... See more

Rated 5 out of 5 stars

Painless experience with friendly and professional company and i would highly recommend on the basis of response time and work carried out

Rated 5 out of 5 stars

Absolutely fantastic team. Clean, listen to their customer. Minimum disruption, clean up after themselves, Informative throughout the process and very reasonable and competitive. Highly recommend.

Rated 5 out of 5 stars

Homeheat visited to quote for new boiler installation and replacement of a couple of new radiators. Were prompt, polite and knowledgeable throughout. Answered all questions and provided plentifu... See more


Company details

  1. Boiler and Heating Service
  2. Boiler Supplier
  3. Gas Company
  4. Gas Engineer
  5. Heating Contractor

Written by the company

Homeheat Limited have been serving customers for 12 years. We pride ourselves on a strong work ethic, integrity and customer first focused approach. We work in tandem with the market leaders in the industry. We are approved contractors for NICEIC, Gas safe, Check -a-trade and our most notable achievement is that we are one of only Ten Worcester Bosh Diamond Accredited Installers in Scotland. Our team has one primary focus everyday, which is to make each job as important to us as it is to the customer and striving to deliver the best customer experience we can. Homeheat Limited are delighted to announce that we have recently been selected as Highly Commended in the Heating & Ventilation News Awards for Domestic Heating Contractor of the year 2019. Most recently, we have been shortlisted for 2020/21 Regional Boiler & Heating Installer Contractor of the Year within the Regional Energy Efficiency awards.


Contact info

5.0

Excellent

TrustScore 5 out of 5

764 reviews

5-star
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1-star

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Rated 5 out of 5 stars

We called for a new boiler quote/install

We called for a new boiler quote, engineer was out to survey what was required within a couple of days. Quotes very competitive and everyone friendly and easy to deal with. New boiler installed the following week. Engineers were professional clean and tidy and very thorough. Very impressed with over all service.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish from all the Homeheat staff. Initially Kevin came out and assessed the job required and took his time to talk through available options for the modernisation of the heating system. The engineers installed the new system that we agreed on and tested its performance in a single day. The office staff followed up with a customer service call and let me know all I needed to know for aftercare.

Excellent friendly informative reassuring customer service from start to finish.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Getting a new boiler made easy by Homeheat

Would recommend Homeheat to everyone. Needed a new boiler and from first phone call to the Lady in the office, right to getting the job done by the installer they were great and very helpful and professional .

Thanks again J.Ogilvie

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Gas boiler replaced with a 7yr warranty

Gas boiler replaced with a 7yr warranty. Job was completed at date which suited me and installed very quickly at a very competitive price. The person I spoke to at the office was very understanding on what I required. Very pleased with the result

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Turned up prompt. No fuss. Job completed well on time and coordination with the electrician made everything go well.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Heat pump pipework and domestic plumbing

Homeheat plumbers were first class with all this instillation they were on site before 8 in the morning and never left until each task was done they fitted all copper pipework for our heat pump and also radiators bathroom and en-suite highly recommend for all plumbing and heating .

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Homeheat were very professional and…

Homeheat were very professional and helpful. No mess leader and fixed older issues with water pressure. Thanks guys I can get a decent shower again. Would highly recommend. Definitely use again.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Homeheat were fantastic from start to…

Homeheat were fantastic from start to finish.
After some online research, we decided to go for Viessmann Vitodens 050, but as it happens with online quotes, most companies wanted to push on us a different boiler, obviously, one where they get a better price, so we were innundated with calls from companies pushing a Gloworm or Worcester Bosch 1000, but not Homeheat. Kevin came out to quote and quoted on Viessmann as we wanted. He didn't try to convince us otherwise, which we really liked. He even matched the price we got from a much bigger national company, which we appreciated.
The installation went smoothly. Paul was amazing, very courteous and super tidy. He made sure the system was flushed, he bled all radiators, put the inhibitor in the system, he even patched up the hole left after fitting the flu.
We also got a courtesy call after the install, to make sure we were 100% happy.
Would thoroughly recommend Homeheat and will definitely use them for the annual service and CP12 as both their pricing and workmanship is brilliant.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

New boiler installation

Has new boiler installed. Cannot give this company enough praise from quote to install.
Kevin was so professional and fully understood my requirements.
Big shout for Billy the installing engineer. Excellent from start to finish. My property was left spotless. This guy is a perfectionist. His work ethic impeccable.
Girls in the office really knowledgeable and extremely helpful.
If your looking for a great price and an excellent service give this company a shout.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

The team were great from start to…

The team were great from start to finish. Thorough inspection and quotation, easy to arrange install. They turned up on time, were lovely guys and tidied everything up. Our new boiler is working perfectly and we've now got much more space having been able to get rid of old hot water tank. Would highly recommend.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very well organised

Kevin gave us a fair estimate, not the cheapest and not the dearest but there was no hard sell unlike another company. Paul arrived on time on the agreed date and dismantled our old boiler. Bang on cue our new boiler was delivered. Then a roofer arrived to fit the flu and finally a waste disposal van arrived. Everything was brilliantly organised and went like clockwork. Very happy with their service.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer experience

Homeheat Ltd installed a new boiler in our home in March. They did an excellent job both with surveying, communication and the installation itself. Now two months later I asked them for advice about a stupid issue I caused myself, wrote them an email at 8 AM, by 9 AM I was already reassured by their engineer about what I need to do. This company DOES care about their customers. Absolutely recommended!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Used home heat to supply and fit a new boiler. The boiler was fitted a week after my first call to set up an appointment. Would recommend.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We needed a new boiler and asked for quotes. These were given by an engineer, not a salesman, after discussing our requirements. Good prices and advice, and we were given quotes for three which suited us. We selected one, arranged a date, and installation went very smoothly. Recommended.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

New Boiler

Met with Kevin first of all for quote. Arrived on time. Knowledgeable and not pushy. Decided to go ahead with Homeheat Scotland. Paul and Billy came to install boiler. Arrived on time. Worked extremely hard, tidied up afterwards. Extremely happy with the work. From Kevin, Billy, Paul to the ladies in the office. Friendly and helpful. Wouldn't hesitate to recommend them to anyone.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

First class all the way

First class all the way. Arranged home visit Kevin was prompt. Discussed the boiler systems available. Inspected boiler measured making sure whatever I chose would be an ideal fit, checked meter and pipe diameter.
Arranged an installation date Paul arrived early, worked through the whole day, no lunch break. On completion he explained the system asked if I understood. Not a single bit of mess, you would never have known a boiler had been installed.
First class from start to finish. I would definitely recommend.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

An outstanding boiler fitting

A friendly, efficient and professional job from start to finish. A very competitive quote and agreed on a fitting date. Billy turned up on time and ready to go. Was very friendly and professional. Homeheat’s electrician even found a fault in our wiring that had been missed on previous servicing visits from another company. Fault was rectified with minimum fuss and the fitting was completed. Billy took the time to point out to me where our old boiler was failing and why. Old boiler and all rubbish was removed. Excellent service throughout. I cannot recommend Homeheat highly enough for any boiler and heating issues.

April 15, 2025
Unprompted review

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