HomeLightsDIRECT Reviews 

205
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... See more

Company replied

Rated 5 out of 5 stars

I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... See more

Rated 5 out of 5 stars

The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... See more

Rated 5 out of 5 stars

We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it. Initially they... See more

Company details

  1. Home & Garden

Information provided by various external sources

HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

205 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(205)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant, ordered pop up socket, cheaper than a competitor and delivery as expected. Well done!

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

I was thrilled with these Budas

I was thrilled with these Budas
They were exactly like the picture.
And the delivery was very quick.
I would highly recommend this firm and will order from the again……soon
Thank you for a 1st class service.

July 29, 2023
Unprompted review
Rated 4 out of 5 stars

Lamp arrived in good order and was as…

Lamp arrived in good order and was as described. Knocking off one star because it arrived much later than promised, I got an email it was ‘damaged in transit’ and had to be ordered again from the supplier and once it had arrived, Homelightsdirect would send it to me. On the website it said the lamp was ‘in stock’ so I asked why they said it was in stock if it wasn’t. Reply: it’s “in stock with the supplier so it’s in stock” which is obviously not the same as it being in stock with Homelightsdirect. I needed a lamp fast which is why I ordered from a shop that said they had it in stock. Anyway communication was good and so is the lamp.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

Speedy delivery. Excellent price and choice of various suitable bulbs. Very happy customer. (and a decent interval before seeking a review; which is a refreshing change from many companies who don't even wait for delivery 🥴!)

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service and lovely lights

Ordered two table lamps, both of which are lovely. There was a small fault with one of the shades. My email was responded to the same day and a replacement sent immediately! Very nice people on the end of the phone too. A very good company to buy from.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

5 star all around.

Very competitive prices. Speedy delivery. Customer service answered the phone and dealt with my query promptly. 5 stars all round.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I recently had a light fail whilst under warranty. I reported the problem and within two days I had a replacement. Fantastic customer service. Very nice people to deal with

May 10, 2023
Unprompted review

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