I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... See more
Company replied
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I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... See more
Company replied
I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... See more
The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... See more
We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it. Initially they... See more
HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50
Bannerley Road 3, B33 0SL, Birmingham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast efficient delivery and cheaper than anywhere else!
Beautiful quality lights. Arrived promptly and very well packaged.
We bought our porch lights from HLD and we weren’t disappointed. Quick delivery and competitive pricing is what they offer. Thank you!
Love the pendant lights, just what I wanted, quick delivery and excellent customer service 😊
Brilliant, ordered pop up socket, cheaper than a competitor and delivery as expected. Well done!
I was thrilled with these Budas
They were exactly like the picture.
And the delivery was very quick.
I would highly recommend this firm and will order from the again……soon
Thank you for a 1st class service.
I ordered some Wiz GU10’s not only were they initially a fraction of the cost but they were delivered in a timely manner and look great.
Smooth process delivered quick product as described look very nice just hope they stand the wear of time
Would buy again from Homelights Direct
Lamp arrived in good order and was as described. Knocking off one star because it arrived much later than promised, I got an email it was ‘damaged in transit’ and had to be ordered again from the supplier and once it had arrived, Homelightsdirect would send it to me. On the website it said the lamp was ‘in stock’ so I asked why they said it was in stock if it wasn’t. Reply: it’s “in stock with the supplier so it’s in stock” which is obviously not the same as it being in stock with Homelightsdirect. I needed a lamp fast which is why I ordered from a shop that said they had it in stock. Anyway communication was good and so is the lamp.
Good service no if and buts just straight forward goods diliverd, and lovely Lamps at great price
Speedy delivery. Excellent price and choice of various suitable bulbs. Very happy customer. (and a decent interval before seeking a review; which is a refreshing change from many companies who don't even wait for delivery 🥴!)
Ordered two table lamps, both of which are lovely. There was a small fault with one of the shades. My email was responded to the same day and a replacement sent immediately! Very nice people on the end of the phone too. A very good company to buy from.
Very competitive prices. Speedy delivery. Customer service answered the phone and dealt with my query promptly. 5 stars all round.
I recently had a light fail whilst under warranty. I reported the problem and within two days I had a replacement. Fantastic customer service. Very nice people to deal with
Speed and efficiency. Good price, still to install but initial looks are good. Good communications.
Light was just as described, easy to fit and quickly installed. Great Company to deal with and would recommend to Family and Friends.
Brilliant customer service. Thank you Lisa and the team for making this a really good shopping on line experience
The product I ordered was better than I was expecting, the despatch time from HomeLights Direct was quick. All round good experience - Thank you very much.
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