I had requested to stop the account from customer service by September 2024 but they told me they had been canceling. Then, they still deducted the money from my account, I asked for the request for t... See more
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See what reviewers are saying
After complaing about a subscription I was not aware that I had by mistake signed up for, they have decided to refund my fees. This is Fantastic customer service. I was under the impression that I... See more
Thanks to Nela for responding so quickly making me understand how the process of cancelation works. It did takes 14 day for homemustbuy to cancel the account but I'm glad that finally it happened.
I signed up before realizing the location of the company. I cancelled my account easily and didn’t ask for a refund however, Alero kindly reached out and offered a refund for the initial payment and... See more
4.1
Great
412 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Quick response
October 4, 2025
Unprompted review
Review 1 Date of experience are the dates I opened my emails and viewed them which I did not keep track of.
The products offered are not to my taste. I am disappointed in the fact that you have my banking details which I certainly did not give to you and I did not acknowledge I wanted to be a member.
September 24, 2025
Unprompted review
So satisfied with it
September 17, 2025
Unprompted review
I appreciate your help
I really appreciate your escalation team who listened carefully to my concerns and satisfy me with their understanding and action, especially Faye, thank you all 🙏
September 1, 2025
Unprompted review
Eric was helpful
September 9, 2025
Unprompted review
The support team reached out to help!
August 26, 2025
Unprompted review
I did not find it great at all
I did not find it great at all, since I accidentally subscribe to this and it accidentally deduct money from my master card
August 5, 2025
Unprompted review
The support team was quick to respond
The support team was quick to respond
August 7, 2025
Unprompted review
I am very satisfied by the way the…
I am very satisfied by the way the customer support team has helped me with my case.
July 8, 2025
Unprompted review
recommend it with trust!
i really recommend this, great service, great product!
June 13, 2025
Unprompted review
Bob is very explicit and helpful
June 11, 2025
Unprompted review
Being honest I would like to suggest…
Being honest I would like to suggest everyone over there this is best website for shopping and I appreciate
Their escalation team very honest and supportive thanks for everything
June 10, 2025
Unprompted review
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