The Homeopathic Book Company Reviews 680

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the careful packaging that ensures items arrive in perfect condition. Many appreciate the efficient delivery service, noting that orders arrive promptly, often sooner than expected, even for international shipments. The overall service is frequently described as professional, friendly, and efficient, with good communication and tracking updates. However, some customers occasionally reported issues with packaging, mentioning instances where boxes were ripped or damaged upon arrival. While the contents were often protected, these experiences suggest that improvements could be made for heavier books or in general packaging robustness.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent condition of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, even... See more

Quality

People report positive experiences with quality. Customers consistently praise the careful and protective... See more

Service

Consumers consistently express high satisfaction with the service. Many reviewers highlight the efficiency,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

I am very impressed with my order. It all took a week including the weekend. I received updates on my shipment which I did not expect it to be accurate because it is an international shipment. To m... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more


Company details

  1. Book Store

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

680 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

The book I ordered was used but in perfect condition and well priced. Dispatched same day and delivery was very fast. Item was wrapped and protected well. Will definitely order again

October 30, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for posting, Carolin. It's much appreciated and we're delighted you are pleased with your book. Do come back again - we would be happy to help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Outstanding.

Outstanding.

Delivered literally the next day which was in time for a birthday. Excellent book too. A really impressive service and pleasurable experience.

November 1, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Jeff, for posting a review for us. We very much appreciate it - and we're delighted that it made it in time for the occasion.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

A well stocked and efficient bookshop.

A well stocked and efficient bookshop.

October 29, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for ordering again, David and thanks also for posting a review again. We really appreciate your business and hope to keep serving you with your reading material in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Always great experience!

I ordered from Homeopathic Book company several times. They have great selection of books! I live outside of the UK but delivery is always very quick and at a good price! The books come always in a perfect shape and properly packed with lots of love! I highly recommend this shop.

October 22, 2024
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Reply from The Homeopathic Book Company

Hi Elena. Thank you so much for posting this review and thank you for ordering from us again. We very much appreciate it. Please don't hesitate to contact us if there is anything you feel we might be able to help with.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Lovely people to deal with

Lovely people to deal with, very prompt service and freight, wide range of homeopathic books becoming much harder to find. Repeat customer because of these factors, thank you.

October 13, 2024
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Reply from The Homeopathic Book Company

That's so kind of you, Pauline. We're delighted you have placed your trust in us to supply your reading material. Thank you for this order - we hope you find the topics stimulating and helpful.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Excellent packaging of the books

Excellent packaging of the books. Fast shipping. Thank you

October 19, 2024
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Reply from The Homeopathic Book Company

Thank you for the review, Dipti and thank you for the order. We're delighted that you had a good experience with us and hope to serve you again in the future, should the need arise.

warm Wishes
Pat& Neil

Rated 5 out of 5 stars

I received the package before time

I received the package before time, a fast delivery.
Book in good condition. Although is a copy, is handy and practical. Thank you.

October 18, 2024
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Reply from The Homeopathic Book Company

Hi Robert. Really pleased that your book arrived quickly. Thank you for your order and for taking the trouble to post a review. If we can assist at all in the future we would be happy to help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

I really like the way the take care to…

I really like the way the take care to pack the books. Also there shipping is really fast.

October 17, 2024
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Reply from The Homeopathic Book Company

Hi Nemat. Thank you for trusting us with another order and taking the time to post about it. We really appreciate it!! That transatlantic service is very quick and reliable - we're delighted that you received your books quickly.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Rapid delivery to Australia

Delivery to Australia was very prompt.

October 4, 2024
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Reply from The Homeopathic Book Company

Hi Ann. Thank you for posting a review - we really appreciate it. And thank you for the order - we hope to be able to serve you again in the future - should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

A friend recommended this site to me

A friend recommended this site to me . It's easy to navigate and has a great range of books . As a homeopathic student this site is vital

October 1, 2024
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Reply from The Homeopathic Book Company

Hi Annie. Many thanks for your recommendation on Trustpilot. We're delighted you like the website and hope to see you again in the future. Good luck with your studies this year.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, good service!

October 9, 2024
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Reply from The Homeopathic Book Company

Thank you for your order, Veronika, and thank you for taking the time to post a review of your experience. We much appreciate it and hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Book priced well and arrived on time

Book priced well and arrived on time. The book was American and not easily available in uk.

October 12, 2024
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Reply from The Homeopathic Book Company

We're glad to be able to help, Melvyn. Thank you for posting a positive review of your experience with us. We hope to be able to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great service

Great selection of books and very prompt postage

October 11, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Lorna, for both placing your order with us and taking the time out to post a review. We very much appreciate it. Do come back if we can assist you in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great response

Great response! Quick delivery! Very good selection of books!💚

October 8, 2024
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Reply from The Homeopathic Book Company

Thank you, Narmin, for taking the time to post a review of our service. We really appreciate both the order and the review. We hope to see you back in our store again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 3 out of 5 stars

Service perfect

Service perfect, unfortunately the book arrived damaged, one corner badly crumpled. It's a shame as such a lovely book.

October 4, 2024
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Reply from The Homeopathic Book Company

Good Day Mrs Hackney. Thank you for ordering from us and for taking the time to post a review.
We were disappointed to read that the book you ordered from us arrived with you in less than good new condition. We are very careful to double wrap books that we send out from here (as you may have noticed) and vary rarely experience transit damage.
Might we suggest that you get in touch with us so we can help to find a remedy for this issue.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Speedy delivery and great service

Speedy delivery and great service. Thank you!

September 26, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you so much for your positive review, Leah. We really appreciate it and wish you well with your studies. We are here to help and advise - so don't hesitate to contact us if you think we can assist.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Friendly

Friendly, helpful service.

September 30, 2024
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Reply from The Homeopathic Book Company

Thank you for choosing us for your reading material, Mrs H. We were delighted to help and hope you find your books enjoyable and insightful to read.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Speedy and excellent service

Speedy and excellent service, as always.

September 29, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for posting a review again, Melodie, and thank you for your order. We really appreciate it and look forward to being able to serve you again.

Warm Wishes
Pat& Neil

Rated 5 out of 5 stars

Always excellent service from the…

Always excellent service from the Homeopathic book company. Prompt delivery and well packaged. Good selection of books, most of the time I can find what I need.

September 24, 2024
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Reply from The Homeopathic Book Company

Many Thanks, MF, for your order and for your loyalty to our company. We really appreciate it and hope you will call us if ever you cannot find what you're looking for. We're eager to help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Easy to order off the site

Easy to order off the site. Quick delivery. Thank you

September 24, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Michelle, for taking the time to post a service review of our business. We hope you find your book enjoyable and insightful. Do come back to us again if you believe we might be able to help at some future date.

Warm Wishes
Pat & Neil

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