The Homeopathic Book Company Reviews 680

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the careful packaging that ensures items arrive in perfect condition. Many appreciate the efficient delivery service, noting that orders arrive promptly, often sooner than expected, even for international shipments. The overall service is frequently described as professional, friendly, and efficient, with good communication and tracking updates. However, some customers occasionally reported issues with packaging, mentioning instances where boxes were ripped or damaged upon arrival. While the contents were often protected, these experiences suggest that improvements could be made for heavier books or in general packaging robustness.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent condition of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, even... See more

Quality

People report positive experiences with quality. Customers consistently praise the careful and protective... See more

Service

Consumers consistently express high satisfaction with the service. Many reviewers highlight the efficiency,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

I am very impressed with my order. It all took a week including the weekend. I received updates on my shipment which I did not expect it to be accurate because it is an international shipment. To m... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more


Company details

  1. Book Store

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

680 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I received my book quickly even though…

I received my book quickly even though it was an international . Seller was very responsive to an email. Thanks

January 28, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for taking the trouble to post a review, Jane. We really appreciate the order and hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great book

Great book, good price and efficient delivery!

February 7, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Denise. Thanks so much for taking the time to post a review. Thanks also for your order and we hope the book gives you insight and enjoyment. Do come back again if you think we can assist you in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Really fast service

Really fast service. Well wrapped and all sustainably packaged. Can't fault Pat!

February 7, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi and thank you so much for ordering from us again and for posting about the experience. We really appreciate your custom and hope to be able to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Speedy!

I am pleasantly surprised by the speed. Although it's really expensive for the books AND you're paying a pretty penny for the shipping, it was nice to have them by my front door within two days.

February 3, 2025
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Reply from The Homeopathic Book Company

Thanks, Tanner, for taking the time to post a service review for us. We very much appreciate it. Prices these days are largely driven by the book authors, but hopefully you will find real value in using them. Thanks also for your order and we hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

100% satisfied

Shipping is amazing considering package is coming to us. less than one week.

January 28, 2025
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Reply from The Homeopathic Book Company

Hi Suzanne. Thanks so much for your latest order and your review. We really appreciate your business and the trust you place in us to provide your reading materials. Thank You!

With warm wishes
Pat & Neil

Rated 5 out of 5 stars

A great variety of books available

A great variety of books available and they always arrive quickly, beautifully packaged.

January 26, 2025
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Reply from The Homeopathic Book Company

Many thanks, Evelyn, for your kind comments on this post. We really appreciate your custom and the time taken to post the review. We look forward to seeing you back again soon.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great experience

I was so impressed with how quickly my books came with no issues! From jumping in your website to reviewing the books, it was an amazing experience. Thank you :)

January 23, 2025
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Reply from The Homeopathic Book Company

That is our pleasure, Kate. Thank you for placing your trust in us to supply your reading material - we hope that it brings you joy and insight. Please don't hesitate to get in touch if you think we can help in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Arrived quickly!

January 13, 2025
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Reply from The Homeopathic Book Company

Thank you for taking the time to post a review, Debra - we really appreciate it. If we can help at all in the future then please don't hesitate to get in touch.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Best Homeopathic Book Offerings

Love purchasing from here! They offer the best range of homeopathic books!

January 20, 2025
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Reply from The Homeopathic Book Company

Many thanks for the compliment, Marissa and also many thanks for ordering from us again - we really appreciate your custom and hope we can serve you again at some point in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Brilliant bookshop

Brilliant bookshop. Pat has extensive knowledge and helped me order all the books I required. They arrived very promptly in perfect condition. Thank you for making it easy

January 10, 2025
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Reply from The Homeopathic Book Company

Many thanks, Kate, for taking the time to post about your purchase experience with us. We're sure you will find your studies insightful and rewarding. If we can assist further then please do not hesitate to get in touch.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great service

The delivery was quick and the whole process efficient

January 17, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Shoshana, for your order and for taking the time to post a review of your experience. We very much appreciate it and hope to see you back in our store sometime soon.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Excellent service

Excellent service
My book was wrapped and packaged perfectly. The attention to detail is superb.

Highly recommend Pat

Many thanks

January 11, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Christelle, for your order and for taking the time to write about your experience. We really appreciate it and hope you find your book insightful and useful.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Fab company

Fab company. Pat is very helpful. Orders very zippy too. X

January 9, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Jann, for your recent orders and for taking the time to post about it. We really appreciate it here and hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Reasonable price and speedy delivery

Reasonable price and speedy delivery

January 8, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Tatiana, for your order and for taking the time to post about the experience. We really appreciate it and hope you get great enjoyment and insight from your purchase.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great response

Thank you for the immediate response and assistance, and the quick shipment!

December 31, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

That's a pleasure, Natasa. Thank you for the review and we wish you every success with your studies.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Perfect Condition

I received my book carefully wrapped and in perfect condition.

January 5, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Amy, for taking the time to write a review of your purchase experience with us and thank you for your order. We really appreciate your feedback and hope we might serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Rapid delivery

Received updates on order promptly, very fast delivery, well packaged, items as described. Thank you!

January 3, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for ordering again, Kathleen, and thanks also for taking the time out to write about the experience. We very much appreciate it and hope to serve you again, should the need arise. We hope that you find your latest reading material insightful and enjoyable.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

A excellent, wonderful, helpful company, recommend it any day.No hesitation in being able to help.


No hesitation in being able to help.
Always a immediate reply if you have a question.
Look into a problem you may have and sort it out as soon as they can.
I had a problem in finding a book that was needed. Homeopathic books looked into it and told me where I would be able to get it, amazing.
Prices good and delivery good.
You feel they deal with you as a friend in a personal way.
I have never experienced this in many other companies I have dealt with.
A excellent, wonderful, helpful company, recommend it any day.
Thanks Homeopathic books for being there for me.
Pat thank your for the conversations we have had on emails.

January 8, 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

What a wonderful review!! Thank you so much for your custom and thank you for taking the time to write about it. We are so delighted that you are enjoying the service we provide and we hope to serve you again when the need arises. Thank you again.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Love supporting and buying from the…

Love supporting and buying from the Homeopathic Book Company. They have a huge selection of books.

December 27, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

And we are really grateful for that support, Jasmyn. Thank you for your latest order and thank you for the love shown in your review. We are here to help so just let us know if we can do that.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Everything received packed up nicely…

Everything received packed up nicely and very quickly too!

December 27, 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for ordering from us again, Donia. We really appreciate your business. Thanks also for taking the time to post a review - it really helps and it's good to hear the feedback!!

Warm Wishes
Pat & Neil

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