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Rated 2 out of 5 stars

I ordered two packs of Biotex washing powder. They arrived promptly on 16 September and the bubble wrap parcel appeared to be in good order but when I opened it one of the packs had burst open and the... See more

Rated 5 out of 5 stars

I was sceptical of dealing with a foreign supplier but it arrived at my house a week later, fully intact and perfect. I can’t praise them enough and hope to do further business with them in the future... See more

Rated 5 out of 5 stars

Overall, a very pleasant shopping experience. Initially, the shipping options did not include my destination country, and the staff went out of their way to resolve the issue via email. On a Sunday... See more

Rated 3 out of 5 stars

Excellent Service, very fast delivery, Love it. unfortunately no paper work involve, no invoice given, even sent the message via mail, but no reply. Sadly have to give 3 But yes it could be 5. Kind... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

We carry all Items you wish to fill your Home especially for cooking, dining and organizing. you will find main European brands for the best Price/Quality


Contact info

4.1

Great

TrustScore 4 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service! There was an issue during shipping and Homeplace took immediate care of the situation. I would definitely buy from them again!

December 18, 2023
Rated 5 out of 5 stars

Everything right

What I needed and at a sensible price. Website clear and easy, delivery actually earlier than promised. A perfect on-line shopping experience. I'll be back!

December 31, 2023
Rated 5 out of 5 stars

Very helpful staff

Overall, a very pleasant shopping experience.
Initially, the shipping options did not include my destination country, and the staff went out of their way to resolve the issue via email. On a Sunday evening, no less! The package was delivered within a few days of ordering.
A big thank you and highly recommended.

November 26, 2023
Rated 5 out of 5 stars

Fast delivery and high quality!

The delivery was super fast and the product was delivered on the promised day. Also the product looked exactly like in the picture AND IT WAS PERFECT. Also the quality of the product is excellent!

November 18, 2023
Rated 2 out of 5 stars

Never shopping there again

Never shopping there again. Still didn’t get my package (due to them using FedEx which I would strongly recommend changing) and they don’t reply to my emails. Only reason I’m giving two stars is because the checkout process on their website is very good, so good at taking your money, customer service and delivery non existent.

September 16, 2023
Rated 5 out of 5 stars

I was sceptical of dealing with a…

I was sceptical of dealing with a foreign supplier but it arrived at my house a week later, fully intact and perfect. I can’t praise them enough and hope to do further business with them in the future. Furthermore they used FedEx who kept me fully informed at each stage of my delivery. I was impressed, which is sadly rare these days.

July 20, 2023
Rated 5 out of 5 stars

Excellent Service

Dispatched within a few hours of ordering. Kept updated throughout. Courier cannot be held responsible for Brexit delays.
Product excellent as always.

June 12, 2023
Rated 1 out of 5 stars

On two occasions you have advertised…

On two occasions you have advertised and I have ordered three airplanes as shown on your advert. On the first occasion I received three boats on the second fish. You are now telling me these are the only items you have - contrary to your advertisement

I will not order from you again. The items are cheap but I willingly paid extortionate postage. I think you should be sending a full refund for both of my orders

I am not a satisfied customer

May 11, 2023

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