I ordered two packs of Biotex washing powder. They arrived promptly on 16 September and the bubble wrap parcel appeared to be in good order but when I opened it one of the packs had burst open and the... See more
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I was sceptical of dealing with a foreign supplier but it arrived at my house a week later, fully intact and perfect. I can’t praise them enough and hope to do further business with them in the future... See more
Overall, a very pleasant shopping experience. Initially, the shipping options did not include my destination country, and the staff went out of their way to resolve the issue via email. On a Sunday... See more
Excellent Service, very fast delivery, Love it. unfortunately no paper work involve, no invoice given, even sent the message via mail, but no reply. Sadly have to give 3 But yes it could be 5. Kind... See more
Company details
Information provided by various external sources
We carry all Items you wish to fill your Home especially for cooking, dining and organizing. you will find main European brands for the best Price/Quality
Contact info
Lange Kievitstraat 65, 2018, Antwerp, Belgium
- +3232322331
- info@homeplace.eu
- homeplace.eu
Replied to 36% of negative reviews
Typically replies within 1 week
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Fair price for product and shipping
Fair price for product and shipping. Great to find this product which is not in shops in the UK. (Bio-Tex). Easy ordering online and quick delivery.
The product was precicely what I…
The product was precicely what I wanted. Got it in a relatively short time.
Great customer service
Great customer service! There was an issue during shipping and Homeplace took immediate care of the situation. I would definitely buy from them again!
Everything right
What I needed and at a sensible price. Website clear and easy, delivery actually earlier than promised. A perfect on-line shopping experience. I'll be back!
Very helpful staff
Overall, a very pleasant shopping experience.
Initially, the shipping options did not include my destination country, and the staff went out of their way to resolve the issue via email. On a Sunday evening, no less! The package was delivered within a few days of ordering.
A big thank you and highly recommended.
Fast delivery and high quality!
The delivery was super fast and the product was delivered on the promised day. Also the product looked exactly like in the picture AND IT WAS PERFECT. Also the quality of the product is excellent!
Arrived in very good time.
Never shopping there again
Never shopping there again. Still didn’t get my package (due to them using FedEx which I would strongly recommend changing) and they don’t reply to my emails. Only reason I’m giving two stars is because the checkout process on their website is very good, so good at taking your money, customer service and delivery non existent.
I was sceptical of dealing with a…
I was sceptical of dealing with a foreign supplier but it arrived at my house a week later, fully intact and perfect. I can’t praise them enough and hope to do further business with them in the future. Furthermore they used FedEx who kept me fully informed at each stage of my delivery. I was impressed, which is sadly rare these days.
The delivery was over a week after the…
The delivery was over a week after the expected date- the purchase was not urgent but may be a more reasonable expected date might be better?
Arrived well packed and on time
Arrived well packed and on time. Good communication as to where my parcel was at each stage.
Excellent Service
Dispatched within a few hours of ordering. Kept updated throughout. Courier cannot be held responsible for Brexit delays.
Product excellent as always.
On two occasions you have advertised…
On two occasions you have advertised and I have ordered three airplanes as shown on your advert. On the first occasion I received three boats on the second fish. You are now telling me these are the only items you have - contrary to your advertisement
I will not order from you again. The items are cheap but I willingly paid extortionate postage. I think you should be sending a full refund for both of my orders
I am not a satisfied customer
Excellent quick and efficient delivery…
Excellent quick and efficient delivery product I ordered great only issue delivery too expensive 😀
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