HomePod Repairs  

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

SCAM ALERT, do not use this guy, the good reviews are fake and you will never see your HomePod again. Read the negative reviews everyone had the same experience.

Rated 1 out of 5 stars

SCAMMER ALERT!!! Do not use this service, do yourself a favour and go ahead and put your homepod in the bin, you wont see it again and you will be out of pocket, no response to any emails and no o... See more

Rated 1 out of 5 stars

Homepod sent in early January. No acknowledgement of receipt as mentioned on website. Only answered one email that said he'd had a personal crisis and that my repair would be back by the end of Januar... See more

Rated 5 out of 5 stars

Amazing service. I put my seemingly broken OG HomePod [ Apple Repair quoting £256 ] on e-bay for a £1 for parts and Dwight enquired if I would be interested in a fix. What have i got to lose I thoug... See more

Company details

  1. Electronics Repair Shop

Written by the company

The website isn’t activated yet. You can email me anytime regarding all repairs. dwight@homepodrepairs.co.uk Here at HomePodRepairs Uk, we’ve got all the moves to get your speaker pumping out your favourite tunes in no time. Did your Homepod just suddenly stop working one day or after a firmware update ??? Is the bass a bit rubbish and often a burps? Hear a clicking or popping sound consistently??? Well, the party isn’t over yet! Simply post your HomePod directly to us in a well packaged box & well get the party started! All repairs are completed in-house by our Micro-soldering team adhering to all anti static precautions to minimise any further damage & each completed repair comes with a 6-month warranty & free return shipping. You’ll receive your speaker back in near factory finish with no rattles or squeaks and most importantly no distortion!


Contact info

All reviews

(71)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great to have my HomePod back to live again!

Same as others below, I had a broken 1st Gen HomePod for quite a while. I was always looking for third-party repairing services as Apple would charge a price that I could almost buy a brand-new one. Having found Dwight’s details and his service to repair HomePod, I have decided to proceed with him. The service he has provided is five-star, and I am overall satisfied with his service. I highly recommended it to anyone with a broken HomePod.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication, the issue with my HomePod is now fixed and returned within a few days. Five stars.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service and Homepod better than ever

After being told by Apple our Homepod would cost £230 to repair I was really not happy as ours was only 3 years old working fine one day then stopped.
I stumbled across Dwight's details but what a result! He has not only fixed the fact it would not switch on but also improved the sound quality quite considerably.
The £99 charge worth every penny as now fully working and better than ever. Service and communication has been superb, got it back within 10 days. Highly recommend as Apple need to question themselves on why they cannot fix their own very expensive products. Take a bow Dwight.

February 12, 2023
Unprompted review
Rated 5 out of 5 stars

HomePod brought back to life!

I happened to stumble upon Dwight’s details when looking at info about the new HomePod Gen2, with my OG HomePod sat languishing in a cupboard having just died a while ago. Dwight was really quick to respond to emails and give details of his service, and I sent the HomePod off to him. There was a slight delay in repair as he was waiting for some components and seemingly has had a deluge of other customers!

HomePod is now back after approximately 2 weeks and is working perfectly. It has obviously been carefully handled and repaired as there are no signs anywhere that it has been opened up and dissected (which if you have seen the videos online you will know is the method for getting things fixed).

So while it took a little longer than expected the service is second to none. Dwight was always quick to reply to emails and also gave his mobile number as a backup.

Much cheaper than the £250+ to get it repaired by Apple - and great to have it back working again. Thanks so much!

February 11, 2023
Unprompted review
Rated 4 out of 5 stars

Great repair, some communication challenges

Dwight did a great job repairing a 1st generation HomePod that was failing. I did have some very frustrating communications issues, seemingly owing to Dwight being buried under his email, but when he dug out he took steps to make it right.

February 8, 2023
Unprompted review
Rated 3 out of 5 stars

Hi Dwight

Hi Dwight
Struggled to get hold of you via email. Can you please give me an update on my repair?
Thanks

January 31, 2023
Unprompted review
HomePod Repairs  logo

Reply from HomePod Repairs

Thanks for the three star review. I replied when the first email came in, you responded, I replied and it bounced….. (Note date and time stamps) 

On 31 Jan 2023, at 21:09, Scott Ds****d**k**3@*******.com wrote:

Hi Dwight
Would really appreciate an update as were a bit outside the timeframe you described?
Perhaps your inbox is full again but will maybe try once more via email
S

*******************************************************

On Tue, 31 Jan 2023 at 21:33, Dwight dwight@homepodrepairs.co.uk wrote:
Hi Scott, 

I have replied to you I keep getting bounce backs. 

Sorry for the delay. Everything is held up at the moment as I’m waiting for some capacitors. They should be here this week! 

I’ll make it up to you by completing the repair free of charge including the return shipping. 

I’m sorry for the delay please accept my sincere apology. 

Kind Regards 

Dwight 

HomePod Repairs
Let’s get the party started!!

*************************************************

On 31 Jan 2023, at 21:35, Scott DICKSON s****d**k**3@*******.com wrote:

Hi Dwight
Thanks for that, don’t worry about it - I knew you’d had email issues before !
Cheers
S

*************************************************

On 31 Jan 2023, at 21:59, Dwight dwight@homepodrepairs.co.uk wrote:

Hi, 

I’m still doing it for free! It’s well overdue I appreciate your patience. 

Kind Regards
Dwight 

HomePod Repairs
Let’s get the party started!!

End of emails.
******************************************************



The previous issue I had was my mailbox was full & it took a while after deleting many emails to re-sync. Not bouncing emails.

Again I apologise for the delay, you and 17 others are waiting in the queue with more HomePods arriving everyday. Im out of action until they arrive hopefully tomorrow or Thursday then I can have it out for Saturday delivery. 

I’ll send the invoice ASAP. 

Kind Regards 
Dwight 

HomePod Repairs
Let’s get the party started!!

Rated 5 out of 5 stars

The Best!!Do not under any circumstances discard…

Do not under any circumstances discard your malfunctioning HomePod. Dwight’s service is amazing!
My totally unresponsive machine was fixed, returned within a week at a very reasonable price and now works perfectly.
Can’t recommend highly enough!!
Thanks Dwight

January 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, seamless communication, delivery and above all the repair. HomePod was dead, now all working. Apple suggested to buy a new one as HomePods are irreparable, how wrong!

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Happy HomePod

Can not praise this guy enough I have now got my HomePod singing no buzzing crackle or pop. Looks like new fantastic. Quick turnaround very well packaged and respectable price.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

HomePod Repairs with Dwight is a star!

It was dead.
No lights no power, nothing.
I had the grave dug and I was just about to play the trumpet to salute it but then after a bit of googling (and reading here to be honest which sold me) I mailed in with the symptoms.

Dwight answered the same day, no fluff, straight on it.I posted the HomePod (never use Evri by the way but we all know that) and left it in capable hands.

Not long after, a package returns and it's alive again!! Just in time for Christmas! The amount of work, labour, and care to taking apart and replace the broken capacitor is unreal - I don't think there are many of these people left who have this skill. There is a big craze with youtube channels taking off with people fixing things but the real-life hero is Dwight. Thanks so much - I wouldn't hesitate to recommend this service anyone who needs a HomePod repair - don't bother buying the mini ones with poor sound. Get yours repaired and have much better experience!

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Dwight inbox full

Dwight, As per Richards review, your inbox is full and email is bouncing back.

Can you let us know if you are still providing your repair service.
Thanks
Kenneth MacLeod

November 27, 2022
Unprompted review
HomePod Repairs  logo

Reply from HomePod Repairs

Hi Kenneth, thank you. All sorted now, took a while for the servers sync. You can reach me at dwight@homepodrepairs.co.uk

Rated 5 out of 5 stars

Inbox Full?

Hello Dwight, emails are bouncing back saying your inbox is full....not sure how else to contact you other than posting you a letter!!

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

By chance found Dwight through this trustpilot review page when I was desperately trying to get my completely dead and unresponsive HomePod fixed (that was only just over a year old). He was very quick to respond to my initial emails and very thorough in those emails explaining the whole process including cost & turnaround time. Very reasonable price to fix something that would be very expensive to replace otherwise.
HomePod was repaired very quickly and returned within a good time frame. So happy my HomePod was not only fixed and sounding, acting and even looking as good as new, but that it was future proofed.
Although I hope it's not anytime soon I'll definitely use Dwight again to fix my other HomePod should it ultamitely fail! Many thanks!

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Dwight was very helpful

Dwight was very helpful. He replied promptly when I enquired about repairing my HomePod. He is very reasonable on repairs and has it done in no time and returned to me. This along with replacement of common failing components was all included in the price. So glad to have it back fixed as it makes up a stereo pair. Well recommended.

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Great job, fixing what I thought was a dead HomePod when Apple said they wouldn’t touch it. Fantastic service, quick, professional and went the extra mile cleaning the device right up and preemptively changing all of the parts that commonly go wrong. Can’t ask for more!

October 28, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look