First he was very personable and friendly. He put me totally at ease. He had a very good grasp of information that left me able to decide on my mode of action. He came across as very honest, but was... See more
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I don't even have a policy with this company, and they keep sending me letters in the mail (with a policy # I might add, that looks an awful lot like my real homeowners ins policy...tricky) regarding... See more
Informative, not pushy - HOWEVER... Look at your reviews! It looks like you're no better than Choice who you and other salesmen trash... Now I wish I had contacted American Home Shield who appear to... See more
This company by no means is a legitimate company. My 90 year old mother purchased this product because she was told "That your property's home warranty secured by PNC Mortgage may or has already expi... See more
Company details
Written by the company
HomeProtect plans offer comprehensive protection against the high cost of repair or replacement of properly maintained major systems and appliances. A policy holder calls our claims center and pays a modest service call fee per claim when a problem or repair need arises.
Contact info
5555 N Lamar St, 78751, Austin, United States
- +1 (888) 565-7452
- support@homeprotect-usa.com
- homeprotect-usa.com
2.5
Poor
93 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Christina was professional and let m…
Christina was professional and let m speak. She answered all of my questions except for one. She quickly got some one on the phone to answer that question.
May 12, 2022
Unprompted review
Christina was very helpful
Christina was very helpful. explained everything clearly
May 11, 2022
Unprompted review
Had a good experience with Justin…
Had a good experience with Justin today. He was nice to talk with and was able to answer all my questions. I felt he was knowledgeable about the plan and what I could expect with the plan.
May 10, 2022
Unprompted review
She was very polite and helpful!
May 1, 2022
Unprompted review
Ms DEJA WAS VERY PROFESSIONAL AND VERY…
Ms DEJA WAS VERY PROFESSIONAL AND VERY PLASANT TO TALK TO SHE ADDRESSED ALL MY CONCERNS I GIVE HER MORE THAN FIVE STARS
April 26, 2022
Unprompted review
Joe was very very nice
Joe was very very nice , I just love and appreciate his caring . One again Joe thank you so much
April 9, 2022
Unprompted review
Outstanding with great feedback
Victoria was outstanding and shared great information about the home warranty. I really enjoyed talking with her on different topics. Thanks for your service!
April 8, 2022
Unprompted review
Great!!
Logan was very helpful, competent and knowledgeable. Only suggest is tell folks up front about military and senior discounts...more inclined to buy your program.
April 8, 2022
Unprompted review
Justin was great
April 5, 2022
Unprompted review
Horrible Company
This company by no means is a legitimate company. My 90 year old mother purchased this product because she was told "That your property's home warranty secured by PNC Mortgage may or has already expired" This is not accurate. We tried to call and cancel within 48 hours and was given the complete run-around by "Kyle". Very unprofessional and did not want to refund our money. I filed a complaint with the BBB and getting a refund from our bank.
March 28, 2022
Unprompted review
Very informative and
Very informative and. Clarified my benefits for the plan customer Service excellent
March 21, 2022
Unprompted review
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