Homescore Reviews 236

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Thank you for the fair minded surveyor that you sent to us. He was both helpful and clear in explaining things to us and very quick in getting the certificate to us the next morning.

Rated 5 out of 5 stars

As a new landlord, I was required to provide an energy efficiency certificate for the property before the letting agency would market it. The agency offered to arrange this for me at twice the cost of... See more

Rated 5 out of 5 stars

I was really impressed with how quickly an appointment was arrange for (within 3 days). How kind and understanding Gareth was at the office especially as I lived a distant from the property. The pers... See more

Rated 4 out of 5 stars

Unfortunately there was a bit of a saga to get to the point of booking an appointment. The appointment I was given was cancelled, last minute. They said they were not able to come round that day. Howe... See more

4.5

Excellent

TrustScore 4.5 out of 5

236 reviews

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Rated 5 out of 5 stars

5 star service

I found this to be an excellent service.
Everything was delivered as per described on the Internet.
I was contacted by phone the next day. Date agreed for inspection. EPC report produced within 3 days of visit.
Staff were polite and helpful.
I would recommend.

April 4, 2017
Unprompted review
Rated 5 out of 5 stars

Great job

Great job - the chap was on time, professional and very helpful. Would thoroughly recommend.

April 4, 2017
Unprompted review
Rated 5 out of 5 stars

Very quick turnaround

Phonecall to make appointment received within 24h and actual appointment arranged for two days later. Assessor arrived on time and was very polite. Certificate uploaded to register at the end of the appointment. Very impressed at how quick and painless the process was and much cheaper than we were quoted by local estate agents.

April 1, 2017
Unprompted review
Rated 4 out of 5 stars

Trouble free

The work was carried out in a timely fashion
I was required to phone for the report as it did not arrive on the day expected

March 22, 2017
Unprompted review
Rated 5 out of 5 stars

Very pleased

Homescore were very helpful in organising the EPC visit. When the gentleman came he explained all the reasons why it was needed, what he was about to do and what would happen when the report was completed. My home was treated with respect and the gentleman did the report with efficiency and care. I would honestly refer any person I know to use this service when they require an EPC.

March 11, 2017
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient

Needed EPC urgently. Called them up and they came and surveyed and issued the epc next day. Surveyor was polite and service was good value fixed price especially for quite large house.

March 11, 2017
Unprompted review
Rated 4 out of 5 stars

A happy customer

Overall I was pretty happy with Homescore, after booking online they were prompt in confirming the appt , which was booked for the next day. Some slight issue in the report regarding energy saving, it talked about solar panels for heating the water etc when there is not really enough room for a sufficient amount to make it a viable option. Other than that I was happy enough

March 10, 2017
Unprompted review
Rated 5 out of 5 stars

good

The service was efficient and good- they called to say they would be late, which was nice of them, and they weren't too late.

March 9, 2017
Unprompted review

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