Easy to book, though I had issues with the website not recognising my address. Discussed job (changing taps) via photos on mobile phone. Plumber arrived promptly, did the job, identified another le... See more
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See what reviewers are saying
Used for the first time last week booking 5 hours garden work as our large back garden needed a good sorting out. Gary arrived and worked really hard for whole time with impressive results. So impress... See more
Needed some Electrical work done and contacted John Lewis and their Home Solutions service. App was easy to use, booking straightforward and phone call later from David to get more detail of work requ... See more
Leaking toilet cistern fixed - Mark plumber friendly and helpful and clearly explained problem and fixed it . He visited at the arranged times which was great. Only downside to using Home Solution... See more
Company details
Information provided by various external sources
Now you can book vetted plumbers, electricians, decorators, plasterers, carpenters, gardeners, handypersons, Smart Home specialists and more – with all workmanship backed up by our 12-Month John Lewis Guarantee.
Contact info
London, United Kingdom
- support.homesolutions@johnlewis.co.uk
- homesolutions.johnlewis.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent carpenter
Excellent carpenter, Daniel, who came to quote and gave me precisely accurate measurements for what to order, then did a great and neat job fitting it and boxing it in (which was quite complicated). Also, very tidy and helpful.
Easy to book high quality and reliable…
Easy to book high quality and reliable tradesmen.
Simple and efficient
Easy booking process, professional and courteous contractor. Will use the service again.
Very happy
All very easy and straightforward and I was very happy with the job Paul did. I would definitely consider using this service again.
Quick efficient and responsive service…
Quick efficient and responsive service - very happy!
After having been messed around with…
After having been messed around with other Electricians cancelling, booking process was really easy and work was carried out quickly and professional. Would highly recommend Electricians work and will be using John Lewis service in the future.
Thank you the workmen were very…
Thank you the workmen were very professional punctual and reliable quotes were cost effective and they were courteous would work with them again my personal opinion
Perfect
Reliable, professional service. Would highly recommend. The John Lewis guarantee is reassuring too.
Everything worked out so well
Everything worked out so well - from the simplicity of the app and the promptness of the initial call back to the appointment itself - such that I'd say it went like clockwork, except that the service was delivered with real friendliness.
Excellent service
Excellent service. Simple bookings . Very recommended
Great Company!
Outstanding
So easy to book
The service itself was outstanding
Very polite and attentive
Will definitely be using this service again
Brilliant
Brilliant. No fuss. Engineer was lovely, knew how to fix problem and was very tidy.
Excellent app and excellent plumber.
Very efficient service
Very efficient service I uploaded a photograph with a brief description of the work and was given a quote. The work was carried out by a local professional at the quoted price. I would definitely recommend this service. Very pleased.
Extremely professional service from…
Extremely professional service from Alex for a boiler service. Polite, friendly and knowledgeable.
Good communication through the whole process.
Will use again
Works well for me
To date I have only used the gardening service so far.
It is re-assuring to be put in contact with professionals who can expert in their field and who also have good local knowledge.
I have been pleased with the work carried out on my garden up to now.
Professional work
Excellent fixed the leak quickly and…
Excellent fixed the leak quickly and put in a new shower head
Great service
Just had our boiler serviced. It was very easy to book for a time that suited us. Alex the heating engineer was great - on time, very polite and happy to answer any questions. Would definitely recommend!
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