HomeStars Reviews 1,461

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 615 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its professionalism and efficiency from start to finish. Many people appreciate the helpful and polite staff, noting their care and clear explanations. The platform is often described as easy to use, making it simple to find reliable contractors and obtain multiple quotes quickly. Reviewers frequently mention satisfaction with the work done and the reasonable pricing. However, some customers also noted issues with communication, including unreturned calls and missed appointments. A few other people also felt that the pricing was too high or that the website's lead system was unfair to contractors.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting professionalism, efficiency, and friendliness... See more

Staff

Customers had positive experiences with staff, frequently describing them as professional, courteous, and... See more

Website

Clients share ambiguous opinions on the website, with some finding it helpful for connections and as a... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers finding quotes to be exact, reasonable,... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting quick and easy communication, allowing them to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have found some very good services recently for a number of my properties using the app. Allows me to track who I have been discussing various jobs with and close out with both the unsuccessful a... See more

Company replied

Rated 5 out of 5 stars

RELOCATION ENGINEERS!!! From the move estimate to the seamless move, this company is amazing! Cautious, careful attention to detail. Safe move for all of our items . Head office checked in befo... See more

Company replied

Rated 5 out of 5 stars

We got our home inspection done with Cameron and we were very happy with the way it was done. He was very meticulous in his findings and ensured every part of the home, including the appliances was we... See more

Company replied

Rated 5 out of 5 stars

Amazing experience will be using this company moving forward reasonably price he took the time to explain things throughly anyone who needs an ac installed in the window give them a call same day... See more

Company replied


Company details

  1. #5 of 15 best companies in Online Marketplace
  2. #2 of 3 best companies in Internet Marketing Service
  3. #1 of 1 best companies in Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Windows cleaned for the second year in…

Windows cleaned for the second year in a row by Student Works. Once again a very thorough and professional job done. Team crew is always very polite and obliging. Highly recommended.
(Aurora ON.)

May 21, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are pleased to hear that you had another excellent experience with a professional found on our platform. We appreciate your business.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Great job on assembly of furniture unit
Help with other tv stand doesn't fix with current TV goes of the middle leg and height need to be lifted
Help take out tv out of the box
Brought boxes down to the garbage

May 25, 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback! We are happy to hear that the professional provided excellent customer service and went above and beyond to assist you with your assembly and setup.

Rated 5 out of 5 stars

Hiring a Pro

I was provided with a wide variety of contractors to choose from who were all readily available to complete the work required.

May 25, 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad our platform provided a wide selection of available contractors to help complete your project. We appreciate your business.

Rated 5 out of 5 stars

Gave good suggestions on tradespeople

Gave good suggestions on tradespeople. Once we had selected a trader communication within the Home Stars site was very easy for both public and private conversations

May 24, 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback! We are so glad to hear that our platform provided helpful suggestions and made communicating with your chosen professional a seamless experience.

Rated 5 out of 5 stars

Reliable site

Fantastic site to reach out to and find contractors to complete your job tasks at a professional, reliable and reasonable rate.

May 23, 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback! We are glad our platform helps you easily connect with reliable and professional contractors. We appreciate your kind words.

Rated 5 out of 5 stars

Experienced Electrician

Very impressed with how quickly I had responses to my request for an electrician
Albert from Property Clinic Inc. was very prompt, extremely knowledgeable and explained things clearly. I would highly recommend him.

May 22, 2026
HomeStars logo

Reply from HomeStars

We are so pleased to hear about your positive experience with the pro you found on our platform. Thank you for your kind recommendation.

Rated 5 out of 5 stars

The repair was done quickly ..

The repair was done quickly ... pure luck that the company was in the area and had time to come immediately

May 23, 2026
HomeStars logo

Reply from HomeStars

We're glad we could assist you promptly. We appreciate your positive feedback.

Rated 5 out of 5 stars

Adam Boldt, enercare.ca Electrician

Adam Boldt, the professional and very polite Master Electrician who came to my house in Mississauga and did the installation of an EV charging solution (from the electrical panel all the way at the back of the house to my garage in the front ) is highly recommended and was a pleasure to deal with. He completed the work in less than four hours! Accurate, organized and leaves no mark behind, all in place as it should be. Fantastic gentleman!

Thank you so much Adam for your services.

Having serious electrical work that you want done at your house professionally and safely up to code and standards ? Ask for Adam Boldt by the name, this is my honest advice.

May 19, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We are so happy to hear about your experience with a company you found on HomeStars. It is wonderful to know that the work was completed efficiently and to your satisfaction. We truly appreciate your kind words and recommendation.

Rated 1 out of 5 stars

James was outstanding°°°°°°°!!!

James was outstanding°°°°°°°!!!! The owners well they were rude not helpful. Dont hire Flo Pro. You will just need another company anyway...... great workers substandard ownership... LOOK ELSE WHERE

May 22, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We appreciate you bringing this to our attention. We're sorry to hear about your experience with a company you connected with on HomeStars. It's not what we expect of pros using our platform.
At HomeStars, we strive to ensure quality and reliability in our network of pros. Despite our extensive vetting process, issues may still arise as seen in your case.
If you haven't already, please feel free to reach out to us to provide further details, and a member from our team we'll be happy to support you. https://support.homestars.com/s/contactsupport

Rated 5 out of 5 stars

Our experience was great

Our experience was great. The team was trustworthy, and very personal, they definitely know what they do.

May 20, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We're so glad you had a great experience! We appreciate your kind words about a pro you you found on HomeStars.

Rated 5 out of 5 stars

Very Satisfied With Every Contractor Recommended

I’ve used Homestars several times and each time received very fast responses from multiple contractors and each time have been really pleased with the ones we selected.

May 20, 2026
HomeStars logo

Reply from HomeStars

We're so happy to hear about your positive experiences with us! We appreciate you sharing your feedback.

Rated 5 out of 5 stars

BACKYARD TRANSFORMATION

I cannot express how thankful I am for choosing Green Warriors to lay my new sod. My backyard has been transformed into a totally different yard. From the beginning to end Stan and all his workers were so professional and very polite people to deal with. I would recommend them to everyone that needs work done. All at a very reasonable price. Thank you so much for the great work.

May 20, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We are so happy to hear that you are pleased with the company you found on our platform. Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

Thanks to Terry Lyons from RbA

Terry Lyons came over to finalize the measurements and explained how things will go when the team to install the windows and patio door would be here. Terry was so nice and he had all the answers to all our questions. I would not have asked for a better person to explain. We felt like we knew him for many years. He made us relaxed and confident about Renewal by Andersen. We can't wait to have everything done. Thank you Terry Lyons and Dillon Adelman who was our first contact with the company. You both were awesome.

May 19, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad you found a professional on our platform who provided an excellent experience.

Rated 5 out of 5 stars

Wei from 669 Heat is the best!

Wei from 669 Heat was just here. He was professional, friendly, efficient and explained the service provided and summarized his findings. He also went out of his way to help us navigate an IT issue. His service is the main reason we keep 669 Heat as our service provider. Thanks again Wei,

Cheers Doug and Jo

May 20, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad you found a reliable pro on our platform that provided excellent service and went above and beyond. We appreciate your continued business.

Rated 4 out of 5 stars

The process was simple

The process was simple, this is my 2nd time using this service.

May 20, 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback and continued trust in our service.

Rated 1 out of 5 stars

I am an active

I am an active, paying HomeStars pro member who spends hundreds of dollars every single month on this platform for leads. Unfortunately, the customer service and sales tactics have become completely unacceptable.
For weeks now, I have been getting harassed 1–2 times a week by a representative named Silvia. She is incredibly pushy, completely refuses to listen, and lacks basic customer service etiquette. I have explicitly stated multiple times that I am not interested in the advertising upgrades she is trying to force on me, yet the calls do not stop.

It is extremely disrespectful to treat loyal, paying businesses this way. If you want to retain your professionals, you need to train your staff to listen to boundaries. I expect someone from management to contact me and ensure that Silvia stops calling my business immediately.

May 20, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for being a loyal HomeStars member. Please accept our sincere apologies for this frustrating experience; this is definitely not how we want to treat our partners.

We take your boundaries very seriously and have escalated this to management. We appreciate your patience while we resolve this.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look