HomeStars Reviews 1,461

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 615 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its professionalism and efficiency from start to finish. Many people appreciate the helpful and polite staff, noting their care and clear explanations. The platform is often described as easy to use, making it simple to find reliable contractors and obtain multiple quotes quickly. Reviewers frequently mention satisfaction with the work done and the reasonable pricing. However, some customers also noted issues with communication, including unreturned calls and missed appointments. A few other people also felt that the pricing was too high or that the website's lead system was unfair to contractors.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting professionalism, efficiency, and friendliness... See more

Staff

Customers had positive experiences with staff, frequently describing them as professional, courteous, and... See more

Website

Clients share ambiguous opinions on the website, with some finding it helpful for connections and as a... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers finding quotes to be exact, reasonable,... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting quick and easy communication, allowing them to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have found some very good services recently for a number of my properties using the app. Allows me to track who I have been discussing various jobs with and close out with both the unsuccessful a... See more

Company replied

Rated 5 out of 5 stars

RELOCATION ENGINEERS!!! From the move estimate to the seamless move, this company is amazing! Cautious, careful attention to detail. Safe move for all of our items . Head office checked in befo... See more

Company replied

Rated 5 out of 5 stars

We got our home inspection done with Cameron and we were very happy with the way it was done. He was very meticulous in his findings and ensured every part of the home, including the appliances was we... See more

Company replied

Rated 5 out of 5 stars

Amazing experience will be using this company moving forward reasonably price he took the time to explain things throughly anyone who needs an ac installed in the window give them a call same day... See more

Company replied


Company details

  1. #5 of 15 best companies in Online Marketplace
  2. #2 of 3 best companies in Internet Marketing Service
  3. #1 of 1 best companies in Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Rated 3 out of 5 stars

Too many emails

Should be 3.5. Bottom line - the system worked for us. First time user. But my goodness, I counted over 21 emails from you guys — a lot of repetition.
We picked a guy, corresponded, agreed on cost and time. It went well. Why all the emails? I sent a review and received 2 more requests for review!

May 10, 2026
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Reply from HomeStars

We appreciate you trying our service and are glad the platform worked well for you. We value your feedback and will work to improve the user experience. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

My first time using HomeStars and I was…

My first time using HomeStars and I was so happy with the website and the quality of respondents I received for the job I posted. Thank you!

May 10, 2026
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Reply from HomeStars

We're so happy to hear that you had a positive first experience using our platform! It's great to know you were pleased with the quality of responses you received. Thank you!

Rated 5 out of 5 stars

Excellent Service

I had a fantastic experience with HomeStars when plumbing services were required. They were quick to respond with JAG Plumbing who diagnosed the issue right away. The technician was friendly, professional, and explained everything clearly. The work was completed efficiently, and the results were excellent. I’m very impressed with their service and would definitely recommend HomeStars and JAG Plumbing and Heating to anyone needing reliable contractors.

May 8, 2026
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Reply from HomeStars

We are pleased to hear that the professional you connected with provided such excellent service. Thank you for choosing HomeStars and for your recommendation!

Rated 5 out of 5 stars

I hired a baerbrotherroofing to…

I hired a baerbrotherroofing to replacement of roof and they did excellent job, they are very professional and clean ,job done very well

May 4, 2026
Unprompted review
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Reply from HomeStars

We're so happy to hear you had an excellent experience with your roof replacement. We appreciate your kind words about the professionalism and cleanliness of a company you found on HomeStars.

Rated 5 out of 5 stars

You hooked me up with a great person to…

You hooked me up with a great person to handle my job, I had delays on my end and he stuck right with me. This is a good service.

May 8, 2026
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Reply from HomeStars

We are pleased to hear that the professional we matched you with was so patient and flexible. Thank you for choosing HomeStars and for sharing your experience!

Rated 3 out of 5 stars

I am disappointed in a company posted…

I am disappointed in a company posted on Homestars! Set up a appointment with a Matt Smith and never showed or called! I called the phone number end of the day and was told they would email me another date! Gave no reason for the no show! I am still waiting for the email!!

May 9, 2026
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Reply from HomeStars

We appreciate you bringing this to our attention. We're sorry to hear about your experience with a company you connected with on HomeStars and the subsequent issues you encountered. It's not what we expect of pros using our platform.
At HomeStars, we strive to ensure quality and reliability in our network of pros. Despite our extensive vetting process, issues may still arise as seen in your case.

Rated 5 out of 5 stars

HomeStars is One Stop for All your Home…

HomeStars is One Stop for All your Home maintenance needs, whether it be a Facelift Project, Renovation, Restoration or just a minor repair. Most importantly, you have number of contractors to search for your needs, you've so many choices that suit your budget after you get the Quotes from different Contractors, this Helps to make an informed decision for Home Owners. Besides, HomeStars provides an excellent Customer Support if you run into any difficulty or have any questions, HomeStars always keeps you in the loop, until your project is done. Besides, HomeStars services are free, Home Owner just need to simply Register without any lengthy - complicated All the Cutting Edge Techno Trash Registration Procedures! Kudos...HomeStars...People Go For It...

April 21, 2026
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Reply from HomeStars

We appreciate the glowing feedback. We’re thrilled that our platform and support team have helped you navigate your home projects with ease and confidence. Thank you for choosing HomeStars.

Rated 5 out of 5 stars

Stress free seamless move

RELOCATION ENGINEERS!!!
From the move estimate to the seamless move, this company is amazing!
Cautious, careful attention to detail. Safe move for all of our items .
Head office checked in before, and after to be certain all went well.
This company cares about their reputation!
10/10!
Thanks everyone!

May 8, 2026
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Reply from HomeStars

We’re thrilled to hear you had a seamless 10/10 experience with Relocation Engineers! Thank you for choosing HomeStars.

Rated 2 out of 5 stars

Good but bad for contractors

All though its a good concept to bring leads to contractor it is very expensive for contractors when leads don't follow through. The expectation of contractors who first contact customers they expect the customer to pick them. I am a customer and had many contractors complain because I did not select them and I had a few trying to charge me for the lead failure. I did find a great company to do the work but the rest of the contractors that were not selected were upset. This company needs to do better with how they bring leads to contractor. Some contractors are straight rude to due to this fact that you did not select them and now they have to pay homestars still which seems a bit ridiculous.

March 1, 2026
Unprompted review
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Reply from HomeStars

Thank you for sharing your feedback. We’re sorry to hear about any unprofessional behavior you encountered.

Please remember that you are under no obligation to hire a professional or pay for a quote unless explicitly agreed upon in advance. We truly appreciate your input.

Rated 5 out of 5 stars

Great recommendations

Great recommendations. Wonderful follow-up
I find it to be a trustworthy resource.

May 8, 2026
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Reply from HomeStars

Knowing you see us as a trustworthy resource means a lot! We’re so glad our recommendations and follow-up have been helpful for your projects. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Nick Murphy did a fabulous job on my…

Nick Murphy did a fabulous job on my gutters , removed and cleaned the guards. Nick is hard working, prompt, and courteous. Raked up the discarded leaves and dirt from the gutters. Reasonably priced.

May 7, 2026
Unprompted review
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Reply from HomeStars

We’re glad to hear you had such a positive experience with the professional you found on HomeStars! It’s great that the work was done so thoroughly and with such care for the cleanup. Thank you for choosing us and for sharing your feedback.

Rated 5 out of 5 stars

Handy Person

Every time I have used Homestars I find the type of the right person for the job required.

May 5, 2026
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Reply from HomeStars

It’s wonderful to know that you’ve consistently found the right professionals for your home needs through our platform! Thank you for choosing HomeStars and for sharing your experience.

Rated 5 out of 5 stars

Mike was a great guy very easy to deal…

Mike was a great guy very easy to deal with and he did a wonderful job. Would definately use him again.

May 7, 2026
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Reply from HomeStars

It’s fantastic to hear that the pro made the process so easy and delivered such great results! We’re glad you had a wonderful experience, and we appreciate you trusting HomeStars for your project.

Rated 5 out of 5 stars

Adil and his partner were great to deal…

Adil and his partner were great to deal with. Easy to talk to. I needed to replace a bunch of Cedar Siding with vinyl siding.After demolition was over we noticed a lot of rotting wood. I went and bought the supplies. They fixed it all for nothing extra. The place was spotless when they were finished. Very satisfied.Great job, great attitude awesome guys to deal with. I would definitely use them again and refer them to friends and family!
Fred
Maple Ridge

May 5, 2026
Unprompted review
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Reply from HomeStars

We love hearing that the professionals you connected with on our platform went above and beyond to handle those extra repairs and left everything spotless! Thank you for choosing HomeStars and for sharing your recommendation.

Rated 5 out of 5 stars

Professional work with great customer service

I had an emergency job to install a basement window well at my mother's house. Jack was very responsive and walked me through the process. The work was immaculately done on a tight schedule, and Jack was always available to answer any questions I had. I would happily hire Direct Waterproofing again in the future!

April 14, 2026
Unprompted review
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Reply from HomeStars

It’s wonderful to hear that the professional you connected with through HomeStars was able to handle your emergency project so efficiently and with such great care. Thank you for choosing us and for sharing your experience!

Rated 4 out of 5 stars

Jeff Hamlin, Company representative

Company representative, Jeff Hamlin, explained in great detail about water softeners which we have agreed to have installed. If installion goes okay and the product lives up to its listed potential, then I would highly recommend this product and company to others.

May 5, 2026
Unprompted review
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Reply from HomeStars

We're happy to hear about your experience with a company you connected with on HomeStars. Thank you for sharing your feedback.

Rated 5 out of 5 stars

John and his team installed our windows…

John and his team installed our windows and doors . They did a fantastic job inside and out . They did it all in 2 days and it’s unbelievable the difference it has made in our home .I give them a 5 star ++ rating
Thank you again Colleen P

April 27, 2026
Unprompted review
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Reply from HomeStars

We’re thrilled to hear about the fantastic transformation of your home! Thank you for choosing HomeStars and for taking the time to share such a positive review of John's team's work.

Rated 5 out of 5 stars

Using Homestars was easy and quickly…

Using Homestars was easy and quickly connected me with the company that I needed to get my job done.

May 4, 2026
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Reply from HomeStars

We're happy to hear that you easily found the right company for your project using our platform. We appreciate your positive feedback and thank you!

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