HomeStars Reviews 1,463

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 615 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its professionalism and efficiency from start to finish. Many people appreciate the helpful and polite staff, noting their care and clear explanations. The platform is often described as easy to use, making it simple to find reliable contractors and obtain multiple quotes quickly. Reviewers frequently mention satisfaction with the work done and the reasonable pricing. However, some customers also noted issues with communication, including unreturned calls and missed appointments. A few other people also felt that the pricing was too high or that the website's lead system was unfair to contractors.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting professionalism, efficiency, and friendliness... See more

Staff

Customers had positive experiences with staff, frequently describing them as professional, courteous, and... See more

Website

Clients share ambiguous opinions on the website, with some finding it helpful for connections and as a... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers finding quotes to be exact, reasonable,... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting quick and easy communication, allowing them to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have found some very good services recently for a number of my properties using the app. Allows me to track who I have been discussing various jobs with and close out with both the unsuccessful a... See more

Company replied

Rated 5 out of 5 stars

RELOCATION ENGINEERS!!! From the move estimate to the seamless move, this company is amazing! Cautious, careful attention to detail. Safe move for all of our items . Head office checked in befo... See more

Company replied

Rated 5 out of 5 stars

We got our home inspection done with Cameron and we were very happy with the way it was done. He was very meticulous in his findings and ensured every part of the home, including the appliances was we... See more

Company replied

Rated 5 out of 5 stars

Amazing experience will be using this company moving forward reasonably price he took the time to explain things throughly anyone who needs an ac installed in the window give them a call same day... See more

Company replied


Company details

  1. #5 of 15 best companies in Online Marketplace
  2. #2 of 3 best companies in Internet Marketing Service
  3. #1 of 1 best companies in Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

John and his team installed our windows…

John and his team installed our windows and doors . They did a fantastic job inside and out . They did it all in 2 days and it’s unbelievable the difference it has made in our home .I give them a 5 star ++ rating
Thank you again Colleen P

April 27, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We’re thrilled to hear about the fantastic transformation of your home! Thank you for choosing HomeStars and for taking the time to share such a positive review of John's team's work.

Rated 5 out of 5 stars

Using Homestars was easy and quickly…

Using Homestars was easy and quickly connected me with the company that I needed to get my job done.

May 4, 2026
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Reply from HomeStars

We're happy to hear that you easily found the right company for your project using our platform. We appreciate your positive feedback and thank you!

Rated 1 out of 5 stars

Don’t hire Citycrest Roofing company!! They are a SCAM!

I called a highly rated roofing company called Citycrest Roofing. Do not hire this company as they are a complete scam! They took my money and didn’t do the work, and Josh had the balls to tell me that the roof was “ damaged by raccoon afterwards” Let see what the judge says when we meet in court !

April 3, 2026
Unprompted review
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Reply from HomeStars

We appreciate you bringing this to our attention. We're sorry to hear about your experience with a company you connected with on HomeStars and the subsequent issues you encountered. It's not what we expect of pros using our platform.
At HomeStars, we strive to ensure quality and reliability in our network of pros. Despite our extensive vetting process, issues may still arise as seen in your case.
If you haven't already, please feel free to reach out to us to provide further details, and a member from our team we'll be happy to support you! https://support.homestars.com/s/contactsupport

Rated 5 out of 5 stars

Finished our interior window trim

Finished our interior window trim, paint looks great. Flexible and finished fast.

April 8, 2026
Unprompted review
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Reply from HomeStars

We're happy to hear that you are pleased with how quickly the pro you found using HomeStars finished your interior window trim. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very fast responses

Very fast responses. Trades seemed verified, reviews useful

May 3, 2026
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Reply from HomeStars

Thank you for your positive feedback; we appreciate it.

Rated 2 out of 5 stars

It didn't take long from the time I…

It didn't take long from the time I contacted you until the job was finished. Even though it took 8 hrs to complete Mike was very patience for b
Not happy, doesn't stand by his work. Will not use him again

May 1, 2026
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Reply from HomeStars

We appreciate your positive feedback!

Rated 5 out of 5 stars

Homestars was quick and easy to use

Homestars was quick and easy to use. I got a number of good quotes and the final experience was excellent.

May 2, 2026
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Reply from HomeStars

We're glad you found our platform user-friendly and efficient in connecting you with great quotes. Thank you for sharing your excellent experience!

Rated 5 out of 5 stars

Dealt with Buttons for over 10 years…

Dealt with Buttons for over 10 years after purchasing Daikin furnace & A/C. Just purchased a Hot Water Tank. Great experience with staff, servicing and installers!

April 30, 2026
Unprompted review
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Reply from HomeStars

We’re happy to hear you found the right professional for your project through our platform. We appreciate you taking the time to share your feedback. Thank you for using HomeStars.

Rated 5 out of 5 stars

Huge thanks to the entire team for the…

Huge thanks to the entire team for the outstanding job on my roof. They were professional, punctual, and incredibly meticulous throughout the process. They kept the job site clean and finished the project right on schedule. I highly recommend this team to anyone looking for high-quality roofing services. Their craftsmanship and reliability are truly top-notch!

April 20, 2026
Unprompted review
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Reply from HomeStars

We’re so glad to hear that the team you found on HomeStars did such a fantastic job on your roof! Thank you for choosing us and for sharing your recommendation.

Rated 5 out of 5 stars

Talking with Fabio

Talking with Fabio, he was very personable. I felt right away I could trust him. He was on time and explained every possible way this toilet was clogged. He changed a leaky valve from the wall & a fill valve. Told me to put vinegar in the flush valve & wait until tomorrow. Tried flushing the next day & everything is perfect. He did a great job.

April 30, 2026
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Reply from HomeStars

We’re happy to hear you found the right professional for your project through our platform. We appreciate you taking the time to share your feedback. Thank you for using HomeStars!

Rated 5 out of 5 stars

many companies responded to job request…

many companies responded to job request and all were fully qualified.
i recommend HomeStars for big or small jobs.

May 1, 2026
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Reply from HomeStars

We're happy to hear that you had such a positive experience and found qualified companies through our platform. Thank you for recommending HomeStars!

Rated 5 out of 5 stars

ow where to look for someone…

Didn't know where to look for someone to fix my fence because im a senior and couldn't do it myself.
I found Homestars and thought I would give that a shot.
They gave me ten possible Companies or people that might come and give me an estimate. Out of the ten, five replied within a day.
I got three estimates, decided to hire one and they got the job done within a day! (and I might add at a reasonable price!!)
Very happy camper here and will use Homestars in the future!

April 30, 2026
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Reply from HomeStars

Thank you for choosing HomeStars! It’s wonderful to know that you found a reliable professional through our platform to help with your fence project so quickly and affordably. We appreciate you sharing such a positive update.

Rated 4 out of 5 stars

GREAT JOB KEN

The service provided by Ken was Excellent
On time
Thorough and finished on time as quoted
I give KEN 5 out of 5stars👍🏻👍🏻👍🏻👍🏻👍🏻

April 30, 2026
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Reply from HomeStars

We're happy to hear about your wonderful experience with a pro you connected with on HomeStars. Thank you for sharing.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Very satisfied with the completed work and good value.

April 30, 2026
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Reply from HomeStars

We’re glad to hear you received such efficient service and great value! Thank you for choosing HomeStars and for sharing your experience.

Rated 5 out of 5 stars

We really enjoyed having a list of…

We really enjoyed having a list of painters that we could choose from, thanks for making it easy!

April 25, 2026
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Reply from HomeStars

We're happy to hear that you found our list of professionals helpful and that we made the process easier for you! Thanks for your positive feedback.

Rated 5 out of 5 stars

Homestar is easy to use and the company…

Homestar is easy to use and the company I chose was definitely worth it. I would definitely use Homestar again. Thank you

April 28, 2026
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Reply from HomeStars

We're happy to hear that you found our service easy to use and valuable. It's great to know you had a positive experience, and we appreciate your recommendation!

Rated 5 out of 5 stars

Excellent results refinishing our…

Excellent results refinishing our hardwood floors. On time, good pricing and communication. Highly recommend.

April 24, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your recommendation, we're happy to hear about your positive experience with a pro you found on HomeStars.

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