Home Store Living Reviews 

117
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Give 2 star's as I haven't yet received my goods. I ordered a marble table and chairs nearly 4 weeks later and no sign of a delivery phoned the store who said I have to go on line and send a message h... See more

Rated 5 out of 5 stars

After being badly let down by another furniture company we went here and they were so helpful. We were in need of quick delivery and they managed to get us a couple of sofas delivered within six... See more

Rated 5 out of 5 stars

Ordered online, no confirmation email so I rang to confirm. All was well. Mattress arrive in store arrangements made for delivery so I could be there are was for mother 90 yrs old. Delivery men rang i... See more

Rated 5 out of 5 stars

I’m so impressed with this bed and mattress from Home Store Living! The design is elegant and modern, instantly elevating my bedroom décor. The mattress is incredibly supportive yet cozy—perfect for a... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

Home Store Living is a family-run luxury furniture store in the heart of Newcastle, wowing customers with head-turning furniture and accessories since 2002. Our goal is to make unique, designer home decor accessible for everyone. We’ll help you bring to life the look you’ve always wanted for your home. We’re all about embracing all things unusual and wonderful in a way that feels beautifully designed. We handpick all our products from high-quality, trusted suppliers and manufacturers to find pieces that truly stand out. We have something for everyone – from glamorous high-end furniture to characterful distressed wood pieces and industrial-inspired accents. Because we want to make it easy to design your perfect home, our ranges cover every corner of your home. From luxurious beds, sofas and dining tables, to wallpaper and rugs, lighting and accessories – all in one place! Being a small business in the heart of Newcastle’s East End community for 2 decades, we always put the customer first. Our above-and-beyond service is what we’ve become known for and has earnt us so many 5-star customer reviews. Our team travel across the globe to bring you the latest designer homeware at fair family prices. We always try to handpick the most unique and luxurious pieces with a real wow factor so there’s always something to inspire you in-store and online. We know it’s hard to imagine your dream home from pictures, so you can see 1000s of items on display before you buy in our large showroom. You’re free to browse with no push or hassle, with our friendly expert staff on hand to answer any questions.


Contact info

3.9

Great

TrustScore 4 out of 5

117 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(117)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant communication

Brilliant communication. Was kept informed from ordering to delivery . Courtesy call in advanced to detail what time delivery would be . So your not waiting in all day . Very professional , and helpful

May 25, 2023
Unprompted review
Home Store Living logo

Reply from Home Store Living

Thanks for the great feedback

Rated 5 out of 5 stars

Absolutely amazing 🤩

Company is so helpful and any questions I had the answered amazingly and to the best of their ability. From the customer service to the delivery drivers they were all so friendly! Can’t fault them at all! They were able to understand what I was looking for and had a range of colours to match my scheme!

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Mattress for elderly lady if 90 years

Ordered online, no confirmation email so I rang to confirm. All was well. Mattress arrive in store arrangements made for delivery so I could be there are was for mother 90 yrs old. Delivery men rang in advance of arrival. Took up to room brought old mattress down for me all went well

May 9, 2023
Unprompted review
Rated 1 out of 5 stars

I just want to warn people that this…

I just want to warn people that this company owes me wages. I’ve just put into place a Warrant of Control to retrieve my money. Yousaf and Shareen claim during interview I agreed to a trial for nothing ( lies) . If this was the case why give me a clocking in and out card to check on my hours of work. I would be reluctant to buy from this computer if this is how they treat their employees.

May 13, 2023
Unprompted review
Home Store Living logo

Reply from Home Store Living

David came for a job as salesperson he was offered a free trail to see if he could do the job unfortually he didn't meet the expectations of the management. David was never guaranteed a job after the trail but he felt that he was we are sorry for the confusion we wish David all the best in the future.

Rated 4 out of 5 stars

I love this store

I love this store, they have some beautiful furniture and accessories. I ordered my sofa from here. The staff were very friendly and helpful. My sofa arrived within the time frame expected and I absolutely love it. I would definitely order from here again. Thank you 😊.

May 8, 2023
Unprompted review
Rated 5 out of 5 stars

Quick and easy

I ordered a bed and everything was easily processed and delivered on time without any issues. The bed was easy to put together.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Marble dining table 6 chairs

Bought a table marble effect and 6 chairs. Absolutely love it. I don't know why but I made an assumption the quality would be ok but it was way better than I expected. Very happy with it. Although the base is a bit light but it does the job great. The service was great, the staff were very polite and friendly. Just really great service from beginning to end. Thank you

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

The BEST service received EVER

The BEST service received EVER! I want to give a massive shoutout to Sharleen her customer service skills were absolutely out of this world, so helpful and ensuring that I chose the correct piece for my sitting room and ensuring I could accessories my coffee table to make it fit in with my decor. Sharleen was super helpful ensuring she kept me upto date with deliveries etc. I will 1000000% be returning back for more furniture in the future for my home as the quality is amazing and very sturdy

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Bought a fantastic wardrobe

Bought a fantastic wardrobe, they organised it to be all built up for me, no hasstle. Great customer service. Will definitely shop at this store again.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect modern living room furniture

When I walked into the HOME STORE LIVING I knew it was the perfect one for my living room.The process was pretty easy and the seller was very helpful and explained all the steps to me.The quality is very high and so the doors has a soft close which helps it not get damage as easily.
I highly recommend it.

February 21, 2023
Unprompted review

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