Home Supplies Direct ltd Reviews 

90
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its speed and efficiency, often arriving quickly, sometimes even next day, and appreciate careful packaging. Products are frequently described as high quality, exactly as expected, and available at excellent, competitive prices, often noted as the best value. Reviewers also highlight the excellent customer service and communication, noting the company's helpfulness and efficiency in handling orders and inquiries, contributing to a smooth and hassle-free transaction. However, some customers occasionally received items that were either incorrect in size or faulty upon arrival, though the company often offered prompt resolutions.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speedy and... See more

Product

People report positive experiences with products, often highlighting their good quality and value for money,... See more

Service

Clients share positive opinions on service, with many reviewers describing their transactions as smooth,... See more

Price

Reviewers consistently express satisfaction with the pricing, frequently highlighting that products are... See more

Order

Customers consistently note positive experiences with order, praising the impressively fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication was excellent with Nik and the product they sell (Briwax) can not be beat. Ordered from abroad and they were very diligent taking care of tariffs (grrr) customs and duty, etc so I only... See more

Company replied

Rated 5 out of 5 stars

I have bought a few desktop fans from this company and one stopped working. I contacted them and even though demand was high because of the heatwave they sent another immediately without question - I... See more

Company replied

Rated 5 out of 5 stars

Rapid delivery of Gorilla Glue by next day and excellent communications. First time I've used this company but will definitely use them again. Good price, well packed and very helpful by email when I... See more

Company replied

Rated 5 out of 5 stars

The vendor dispatched the items shortly after I purchased them. I was advised of their being sent, and was able to track the progress of their transition. The package was suitably packed for internat... See more


Company details

  1. Stationery Store
  2. Do-it-Yourself Shop
  3. Hardware Store
  4. Scrapbooking Store

Written by the company

Online Sales Company Which Prides Itself With Quality Products, Fast Dispatch Times & Excellent Customer Services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(90)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Immediate exchange

Ordered the portable field easel from here. Despite it being damaged in transit they instantly acknowledged exchange and freepost return label for the original Very swift response- new item arrived within three days of notifying them. New item arrived today, in perfect condition.

October 21, 2024
Unprompted review
Home Supplies Direct ltd logo

Reply from Home Supplies Direct ltd

Dear Dennis, thank you for your great feedback & ratings.
We wish you all the best!

Rated 5 out of 5 stars

Great communication

Great communication
Good customer service

September 20, 2024
Unprompted review
Home Supplies Direct ltd logo

Reply from Home Supplies Direct ltd

Dear Shafaat, thank you for your great review.
We wish you all the best!

Show reviews in all languages. (90 reviews)

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