Honeybalm Australia Reviews 

409
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers had a great experience with this company. Customers truly love the adorable packaging and find that the lip balms offer a smooth, nourishing formula that keeps lips feeling wonderfully soft, hydrated, and deeply refreshed throughout the day. People constantly praise the delightful flavours, clever little applicators, pleasant free surprises, and an exceptionally straightforward online shopping experience. However, some people mentioned that shipping took a very long time, resulting in frustrating delivery delays for all seasonal holiday gifts. Consumers additionally noted unexpected international shipping origins, along with occasional missing items or slightly damaged packaging inside their delivered boxes.

What people talk about most

Product

Clients share positive opinions on product, highlighting the adorable packaging, lovely scents, and smooth,... See more

Quality

Users describe satisfaction with quality, highlighting that the lip balms are deeply nourishing,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers praise the easy online process... See more

Delivery service

People report ambiguous experiences with delivery service, as opinions are heavily divided. While some... See more

User experience

Reviewers mention positive feedback about user experience, noting that the website is easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very cute presentation. Using them as Xmas gifts so will be a great addition to a gift or as a stocking filler. Bought during Black Friday sales so more cost effective, otherwise a little on the expen... See more

Company replied

Rated 3 out of 5 stars

Beautiful looking set, worth the price honestly no as it is not Australian made. Also received missing honeycomb stick in one of the lipbalm packs. Emailed the company no response. They need to make s... See more

Company replied

Rated 3 out of 5 stars

I'm a little disappointed that firstly I got charged a foreign fee, even though it was a small amount it should of been added to the price at checkout and secondly the lip balms are a little smaller t... See more

Company replied

Rated 3 out of 5 stars

Firstly the product itself is absolutely amazing!! I’d give 5 stars for the product. Unfortunately the product isn’t Australian it actually shipped from the USA which is a little misleading and postag... See more

Company replied


Company details

Written by the company

The solution for dry lips. 💋✨ 100% cruelty-free and made with honey, beeswax, and propolis. Discover the natural magic of Honeybalm. #BeeYou 💛


Contact info

3.8

Great

TrustScore 4 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(409)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love my honey balm …

Absolutely love my honey balm …
I bought so many and I’ll be purchasing more for sure

March 18, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Tammy,

Thank you for sharing your feedback! 💛 We’re delighted to hear that Honeybalm has become a favorite for you, and we look forward to keeping your collection going!

Warm regards,
Maricel – Honeybalm🐝

Rated 5 out of 5 stars

I LOVE IT SO MUCH ITS SO AMAZING it…

I LOVE IT SO MUCH ITS SO AMAZING it hydrates my lips and make them feel soft and smooth.💅🏻💅🏻💄💄❤️❤️❤️❤️❤️❤️🥳🥳

January 16, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Mya,

We’re so happy to hear you’re enjoying your Honeybalm and that it’s keeping your lips soft and hydrated.

Thank you for sharing your feedback with us—we truly appreciate it!

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Great customer service

Their customer service is extremely fast and responds within a couple hours! They'll fix your problems so quick and their products are so high quality!

March 10, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Dora,

We’re delighted to hear that you had a positive experience with our customer support and that you’re happy with the quality of our Honeybalm products.

Thank you for taking the time to share your feedback with us.

Best regards,
Maricel – Honeybalm 🐝

Rated 4 out of 5 stars

Would of given this five stars but the…

Would of given this five stars but the spf lip balms have a strange chemical taste. Which for me is unbearable. Luckily I bought some that don’t have spf.
The formula overall is amazing and I love the product. Just buy the non spf.

March 2, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Lisa,

Thank you for sharing your feedback! We’re glad to hear that you love the Honeybalm formula overall and that the non-SPF flavors are working well for you. We appreciate you letting us know about your experience with the SPF versions—it helps us understand our customers better.

Thank you again for taking the time to share your thoughts.

Best regards,
Maricel - Honeybalm🐝

Rated 3 out of 5 stars

Lip scrub gave me allergic reaction..

First time ordering the spf lip balm wasn't a problem on my lips so I decided to order the lip care one, tried the lip scrub and I broke out on my lips after using it unfortunately cannot use now, its a shame as someone who gets allergies and get allergic reactions to things I thought this would of been a bit more natural.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

This is my favourite

This is my favourite

February 11, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Paige,

We’re so happy to hear that Honeybalm is your favourite! 💛 Thank you for sharing your support.

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Love the balms and they make great…

Love the balms and they make great gifts.

December 25, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Emily,

We’re so happy to hear that your Honeybalms have been such a hit! 💛 It’s wonderful that they’ve made lovely gifts.

We’re delighted to have you as part of the Honeybalm family!

Best regards,
Maricel 🐝
Honeybalm

Rated 5 out of 5 stars

Verry cute

Verry cute, different and verry good quality product verry happy with my purchases

December 15, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Jordan,

We’re thrilled to hear that you’re enjoying the Honeybalm! It’s wonderful that the quality and unique design have made such a positive impression.

We truly appreciate your support.

Best regards,
Maricel - Honeybalm 🐝

Rated 5 out of 5 stars

My lips feel amazing and it's non greasy

The site was so easy to use, the flavours are amazing and my lips feel great. They are so cute.

January 21, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Kath,

Thank you for your feedback! We’re delighted that Honeybalm has added a little extra care and enjoyment to your day. 💛

Best regards,
Maricel 🐝
Honeybalm

Rated 5 out of 5 stars

Love at first swipe

You can feel the quality instantly. Luxe, nourishing, and the scents are irresistible. I am now collecting them all - and gifting them to every girlfriend I have!

December 27, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Jade,

Thank you for your lovely feedback! We’re thrilled that Honeybalm has brought a little indulgence to your routine and that you’re spreading the joy to others. 💛

Best regards,
Maricel 🐝
Honeybalm

Rated 5 out of 5 stars

Website Love It!!

The website was easy to manoeuvre, and there was a great variety of flavours to choose from. The little pots are just so cute, with the applicator stick in the lid so you don’t have to use your finger. The pots were bigger than I expected—great size and very good value for money.
The lip balm glides on smoothly and moisturises my lips perfectly. I ordered four flavours and received one for free. I ordered pineapple SPF 25, coconut, strawberry, and cinnamon. The cinnamon gives a slight tingling sensation when applied and has a natural brown tint. I love them all, but my favourite is definitely coconut.
Thank you for a great product.

December 30, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Wilma,

We’re so happy to hear you’re loving Honeybalm! It’s wonderful that you enjoy the flavors, the handy applicator, and how perfectly it moisturizes your lips. 💛

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

I like all the different smells and…

I like all the different smells and different flavours

January 5, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Kiara,

Thank you for your feedback! We’re glad to hear you’re enjoying the variety of scents and flavors in the Honeybalm. Your support means a lot to us!

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Best Lip Balm

I got gifted the honey SPF lip balm for Christmas and am absolutely obsessed with it since receiving it. I love putting it on before my morning walks because it helps my lips stay hydrated for the whole day and prevents them from being burnt.

January 10, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Emma,

We’re thrilled to hear how much you’re enjoying the Honey SPF Lipbalm! It’s wonderful to know it’s helping keep your lips protected and comfortable throughout the day. Thank you for taking the time to share your experience.

Warmly,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Perfect Gift

My daughters received a Honeybalm lip balm each for Christmas and they were an instant hit! So much so, that we’ve already ordered 4 more. The little honey pot is just the cutest and the balm itself is a beautiful texture. The applicator is a real novelty and makes application a breeze!

January 9, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Pinkgtar,

We’re delighted to hear the Honeybalm was such a hit with your daughters! It’s wonderful that you enjoyed the texture and the unique applicator. Thank you for sharing your experience and for your continued support!

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Good purchase

The lip balms are small but cute and quite nice, I ordered 4 different varieties of them - Cherry, pineapple, blueberry and chocolate, out of which cherry is my favorite. I used them daily and they are so handy, can carry them where I go. It keeps my lips moisturized for longer time. Totally loved it !!
Can’t wait for these to get over and buy more ❤️❤️

December 26, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Heena,

Thank you for your lovely feedback! We’re so happy to hear you’re enjoying the variety and convenience of the Honeybalms, and that they keep your lips comfortably moisturized. It’s wonderful to know you’re already looking forward to your next order!

Warm wishes,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Couldn’t be happier

Excellent correspondence right from the time the order was placed.
Very easy ordering process online.
I got the 6 pack as a Xmas present for my wife and she was extremely happy with every flavour.
Even down to the high quality presentation of each little jar with applicator.

January 5, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Michael,

We’re thrilled that your Honeybalm gift brought so much joy! It’s wonderful to hear that the ordering process and presentation added to the experience, and we’re delighted your wife enjoyed all the flavours.

Best regards,
Maricel – Honeybalm🐝

Rated 1 out of 5 stars

Poor service

Poor service. Delivery took more than 4 weeks. Bought 6x for Xmas presents but didn’t deliver until after Christmas.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very nice product

December 27, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Silvana,

We’re so pleased that you’re enjoying Honeybalm!

Best regards,
Maricel – Honeybalm🐝

Rated 5 out of 5 stars

Would 100% recommend

Honeybalm is just amazing. I purchased the watermelon and blueberry and they left me with hydrated, luscious lips. Amazing company xx

December 1, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Olivia,

We’re so happy to hear that Honeybalm has left your lips feeling hydrated and luscious! It’s wonderful to know that the products and experience made such a positive impression.

Best regards,
Maricel – Honeybalm🐝

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery and great product. Very cute packaging!

December 23, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi David,

We’re delighted to hear that your Honeybalm order was quick and enjoyable! It’s great to know that the packaging and product made a positive impression.

Best regards,
Maricel – Honeybalm🐝

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