Honeycomb Insurance Reviews 

167
•
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

Spotty claims experience thus far. They hand off their adjusting to a third party that has crappy customer service. You're just a number in a bucket. Their 3rd party adjuster emailed me that the "repo... See more

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Rated 5 out of 5 stars

Rating platform is great! Issuance is also an easy process. Pricing and tailored coverages are spot on. The renewal process is a bit confusing as far as who gets what (agent & insured) re: policy &... See more

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Rated 5 out of 5 stars

Fantastic company. I've worked with many insurance carriers over the past 15 years and Honeycomb is one of the best partners we've had the pleasure of doing business with. The rating system is great... See more

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Rated 5 out of 5 stars

Most insurance agents push papers. Wendy? She took time to understand my needs deeply—one policy at a time. She didn’t just sell me insurance; she engineered my protection strategy. She listened, ed... See more

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Company details

  1. Insurance Company
  2. also in
  3. Landlord Insurance Company

About Honeycomb Insurance

Written by the company

Real Estate Insurance Reinvented

Honeycomb is reinventing real-estate insurance with state-of-the-art technology that eliminates the need for on-site physical inspections to assess risk, utilizing instead aerial photography, computer vision, artificial intelligence and machine learning.

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Why Honeycomb

  • Online Everything: Purchase, manage, and customize your policy online and in real time
  • Top-rated: Financial rating of “AM Best A-” excellent
  • Affordable: The right coverage for the right price - up to 40% saved compared to our competitors
  • Fast and easy: Answer a few questions about the property and get a quote in less than 5 minutes
  • Superior coverage: Tailored coverage to fit your needs as a property owner

Insurance Products

  • Condo Associations
  • Apartment Buildings
  • Single Family Rentals


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

167 reviews

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4.3

All reviews

(167)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company

Fantastic company. I've worked with many insurance carriers over the past 15 years and Honeycomb is one of the best partners we've had the pleasure of doing business with. The rating system is great. We are able to get quotes out quickly and with ease. The responsiveness of their underwriters and customer service team is top notch as well. 5 stars all around!

May 13, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thanks for the wonderful feedback! It’s always our goal to make insurance feel less complicated and more dependable. We’re here whenever you need us—whether it’s a question, a quote, or a claim.

Rated 5 out of 5 stars

Jorge Ortiz was super helpful with our…

Jorge Ortiz was super helpful with our HOA coverage. He was fast, responsive, and eager to communicate with anybody on the board. It isn't easy to obtain insurance in California. I am glad Honeycomb could help; their responsiveness is impressive—quote and bound in less than 24 hours.

April 17, 2024
Unprompted review
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Reply from Honeycomb Insurance

Hi Hernan, we are so glad to read about your positive experience with Honeycomb. Thank you for taking the time to share your thoughts!

Rated 5 out of 5 stars

Honeycomb has been a welcomed partner…

Honeycomb has been a welcomed partner during these unusually tough times in the CA property market. Their quote system is straight-forward and user-friendly. Where almost all carriers are requiring paper applications and quotes to be hand-rated by underwriters, Honeycomb is one of the few carriers that still offers an online rating & issue system.

Two stand-out employees that I'd like to spotlight - KeiShaun Sinclair and Michael Riva. They are both extremely helpful and respond very quickly. I'm always happy to see KeiShaun's name signed on a customer service email because I know the job will get done ASAP.

April 23, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the rave review, Anna! We're thrilled to have you as part of the hive and look forward to partnering with you in the years to come

Rated 5 out of 5 stars

Their procedures were easy to deal…

Their procedures were easy to deal with. California is a tough insurance market now. They did well.

October 1, 2023
Unprompted review
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Reply from Honeycomb Insurance

Hi Stan, we are so glad to read about your positive experience with Honeycomb. Thank you for your kind words!

Rated 5 out of 5 stars

Straight forward questions and excellent Agent Support

Straight forward questions and processing. When I had questions, Michael Riva was lightning quick to answer and offered to help take care of my client! Thanks Michael!!

April 11, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thanks for the great review, Sean! We're dedicated to providing all our customers with the best insurance experience possible, and your positive feedback fuels our commitment. Happy to have you be part of the hive.

Rated 5 out of 5 stars

Yay, Honeycomb!

The Honeycomb reps are super responsive, & make it a point to take into consideration that I am working on a deadline in may instances. My rep, Michael Riva, has helped me, twice, to get a quote accelerated, which has been one of the deciding factor in my winning these policies. The other factor is that Honeycomb's rates are great!

April 10, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the thoughtful review! We aim to provide not just great coverage but great service, too. It’s rewarding to hear that you had a positive experience, and we’re always here to provide coverage and support for you.

Rated 5 out of 5 stars

We've been very pleased with Honeycomb…

We've been very pleased with Honeycomb Insurance on our property. They are easy to work with and provide a fair value for their coverages.

April 10, 2024
Unprompted review
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Reply from Honeycomb Insurance

Hi David & Sarah, we are so glad to read about your positive experience with Honeycomb. Thank you for your kind words!

Rated 5 out of 5 stars

Experiential Collaboration

The culmination of great people, brokers and on the Honeycomb side made this the trip of a lifetime. I felt we accomplished meaningful feedback in both directions while not being bored for a moment.

March 14, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the great review, Rama! Thrilled to have you be part of the hive, looking forward to our continued partnership!

Rated 5 out of 5 stars

Easy, Good Rates

Easy, good rates.

April 9, 2024
Unprompted review
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Reply from Honeycomb Insurance

We're thrilled to receive this positive feedback. Welcome to Honeycomb!

Rated 5 out of 5 stars

Honeycomb Insurance offered coverage…

Honeycomb Insurance offered coverage for our foundation rentals (giving local public school teachers opportunity to live in our pricey community) while my military connected USAA did not.

April 9, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thanks so much for the great feedback! We understand how much is on a landlord’s plate, and we work hard to provide support when it’s needed most. We’re grateful to have you as part of the Honeycomb hive.

Rated 5 out of 5 stars

They still offer reasonable wind and…

They still offer reasonable wind and hail deductible coverage and very easy to signup process
C. K

January 1, 2024
Unprompted review
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Reply from Honeycomb Insurance

Hi C.K! We are so glad to read about your positive experience with Honeycomb. Thank you for taking the time to share your thoughts.

Rated 5 out of 5 stars

The best part of Honeycomb is the…

The best part of Honeycomb is the pricing, which is highly competitive: just over half what other insurance firms bid. Second is the claims process which was swift and very professional and responsive. The only downside in our experience is underwriting, which was easy at first, but the specific details of our condo building were at variance with the generic form used to bind our policy. It wasn't clear during that part of the process how our 3 car garage detached from our building would get coverage, and a couple other details took multiple revisions and added binders. It still isn't perfectly accurate to match our buildings but on the renewal process we'll get those.ironed out I'm sure.

December 15, 2023
Unprompted review
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Reply from Honeycomb Insurance

We really appreciate you taking the time to leave such a thoughtful review. Our goal is to make landlord insurance as clear- and hassle-free as possible, and we’re so glad that came through in your experience.

Rated 5 out of 5 stars

Honeycomb is super friendly and gave me…

Honeycomb is super friendly and gave me great services. I was having a hard time finding insurance in San Francisco After receiving the non-renewal notice from AmGuard, with whom I have been insured for 20 years with no claim. agents at Honeycomb are responsive, prompt, and attentive to my needs.

April 1, 2024
Unprompted review
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Reply from Honeycomb Insurance


It's wonderful to hear about your positive experience with Honeycomb! We're thrilled that our team could assist you during a challenging time, especially after your long history with AmGuard. Our agents strive to be responsive, prompt, and attentive, and it's rewarding to know this was reflected in your experience. If you need further assistance or have any more questions, don't hesitate to reach out. Thank you for choosing Honeycomb, and we look forward to serving you in the future!

Rated 5 out of 5 stars

Honeycomb is easy to work with

Honeycomb is easy to work with, responsive, open to discussing underwriting, and values their agent relationships. I feel confident in their underwriting process and find tremendous value their relationship with our agency.

March 31, 2024
Unprompted review
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Reply from Honeycomb Insurance


Thank you so much for your wonderful feedback! Building strong relationships with our agents is incredibly important to us, and we're delighted that you feel valued in our partnership. We look forward to continuing to provide value and support to your agency.

Rated 5 out of 5 stars

Great Service

Honeycomb provides great service. They are responsive, prompt and attentive to the client's needs. Whether relating to coverage needs or pricing credit, they will work with each unique account.

March 28, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thank you for your kind words, Olga! Your positive feedback fuels our commitment to providing the best insurance experience in the industry. Looking forward to our continued partnership!

Rated 5 out of 5 stars

Love Honeycomb! Quick & competitive quotes

Super easy quoting process with fast turnaround time and competitive rates. I love sending business to Honeycomb because of the ease of doing business with them.

March 28, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thank you for your glowing review, Matt! We greatly appreciate your endorsement and are delighted to hear about your positive experience with our fast turnaround time and competitive rates. Looking forward to our continued partnership!

Rated 5 out of 5 stars

very responsive

Jorge was always very responsive. The online experience was also very smooth, and quick.

February 23, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the great review, Mike! Our goal is to provide an excellent experience for all our customers, and are thrilled to read that we did just that. Welcome to Honeycomb!

Rated 2 out of 5 stars

Cancelling all my polices I rate after…

Cancelling all my polices I rate after they have been approved which is making me know not use Honeycomb

February 26, 2024
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Reply from Honeycomb Insurance

Hi Lynn, thank you for taking the time to leave a review. Your feedback is instrumental in helping us identify areas for improvement. We want to emphasize that policy cancellations are not something we undertake lightly, and we only consider cancellation in cases where it is necessary to maintain the integrity and fairness of our insurance program. We have passed along your comments to our team, and will be in touch shortly to understand how we can better serve your needs moving forward.

Rated 5 out of 5 stars

Innovative

Innovative. Jordan is wonderful to work with with!

February 20, 2024
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Reply from Honeycomb Insurance

Hi Cora, we are so glad to read about your positive experience with Honeycomb. Thank you for your kind words!

Rated 1 out of 5 stars

We are extremely disappointed with…

We are extremely disappointed with Honeycomb's lack of customer service. We are supposed to be business partners; however, they rarely respond to our telephone and email messages. In addition, despite obtaining assurances that a quote is approved, they've pulled them without notice creating unnecessary problems with our clients.

February 22, 2024
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Reply from Honeycomb Insurance

Hi John, thank you for sharing this valuable feedback with us. One of our top priorities is to provide stellar customer service to all our agency partners, and we regret to see that we did not live up to your expectations in this instance. We have passed along your experience to our team, and a representative will follow up with you to understand what went wrong and how we can make sure you’ll receive the excellent service we’re otherwise known for moving forward.

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