I had three broken bottles that arrived but customer service agent Trudi is not helpful. She gives me 5 euro for my next order... How does a website expect me to order again if my first order alread... See more
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I ordered 3 beery Christmas for me and my friends over a week ago and still waiting. I asked the customer service at DHL why it takes so long and they said the package has only been pre-registered but... See more
I am very disappointed with my experience with HOPT. I ordered a beer subscription for my husband as a Christmas surprise. I followed every step advised on the website, created a profile that had all... See more
Company replied
The delivery service failed to deliver the shirt to my address. Send an email and got a refund within 30 minutes. Great service!
Company details
Written by the company
PerfectDraft: het beste tapbier thuis! Verkoop van de PerfectDraft tap, 6L vaten, glazen en accessoires. Meer dan 40 verschillende soorten bier en een app verbinding met de tap voor de beste proefervaring 🍻
Contact info
1.9
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Black Friday Sale …
Alleen jammer dat de Black Friday Sale op donderdag zo hectisch was dat er geen gelegenheid was om verder te winkelen. Voor de rest was alles goed geregeld.
November 29, 2017
Unprompted review
Packaging
Christmas gift (advent calendar) arrived in box not only saying name of company but also contents of box. Totally stupid and ruined surprise for my husband. Put these in plain boxes.
November 25, 2017
Unprompted review
Reply from PerfectDraft Nederland
Hi Jessica!
Sorry to hear that it ruined the surprise, however, the real surprise are the beers that are inside of it of course :)!
So we hope that this still is a big surprise for him and turns the 1 star rating into a 5 star one. Besides: with a wife who gives him a 24 craft beer advent calendar for Christmas, he must be already a lucky man :).
Again sorry, but enjoy.
Cheers,
HOPT
Very fast delivery
Very fast delivery, very sturdy packaging. I am very satisfied with my purchase.
November 7, 2017
Unprompted review
Super service en product
November 7, 2017
Unprompted review
Leuke manier van communiceren
Leuke manier van communiceren. Up to date.
November 5, 2017
Unprompted review
Uiterst tevreden over comminucatie en …
Uiterst tevreden over comminucatie en levering!!
November 5, 2017
Unprompted review
De (communicatie over) de aflevering …
De (communicatie over) de aflevering was perfect. De verpakking aansprekend en hoe de biertjes smaken weten we pas over een paar weken.
November 5, 2017
Unprompted review
Super..........!
October 27, 2017
Unprompted review
Easy & fast
Easy process, fast delivery, bit early though, now we need to look at the box for a good number of weeks.
October 26, 2017
Unprompted review
Super service
October 24, 2017
Unprompted review
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