Company closed, they have recently sold the business to Gap. So Business as usual with a new owner and large product range on new Gap website. Contacted Kate and she was very helpful with my onli... See more
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See what reviewers are saying
We had 12 windows and 2 doors replaced in our cottage which is over 150 years old, thick granite walls where nothing is very vertical and nothing particularly level. The windows we chose are of the hi... See more
Outstanding service every time! Ordered online, then had to make a few changes when picking up. Josh was amazing - understood what I needed and suggested the correct options instead of what I’d ordere... See more
Superb service from online ordering to delivery. Great products at best prices, good customer service and product knowledge is excellent too. They even rang when on their way here to let me know a mor... See more
Company details
Written by the company
Specialist suppliers of fascias, soffits, gutters, bathroom panels, windows, doors & much more, within Cornwall and Devon & Online to both trade & DIY
Contact info
Unit 3A-3C Vics Yard, Quarry Crescent, Pennygillam Industrial Estate, PL15 7PF, Launceston, United Kingdom
- 01566773777
- info@horizonplastics.co.uk
- horizonplastics.co.uk
I was recommended Horizon by my window supplier
I was recommended Horizon by the manufacturer of my windows, as I needed a spare part ordered and a fitter recommended.
Very luckily for me, Josh Taylor of the Bodmin branch answered the phone and was massively helpful throughout the process, going above and beyond to help.
I would recommend Horizon to anyone.
July 15, 2023
Unprompted review
Outstanding service every time
Outstanding service every time! Ordered online, then had to make a few changes when picking up. Josh was amazing - understood what I needed and suggested the correct options instead of what I’d ordered! Very patient and professional, even cut the drainpipe so I could fit it in the car.
July 5, 2023
Great service from start to finish .
Great service from start to finish .
Would highly recommend Horizon to anyone.
June 30, 2023
Ordered on line and easy collection
May 21, 2023
Ian was very helpful
Ian was very helpful, polite and was sorted instantly. No hassle, friendly service. Definitely use them again for my needs.
May 14, 2023
Good prices good and friendly service
March 7, 2023
Josh was so helpful with my order.
March 9, 2023
ordered materials
ordered materials, ready to pick up within an hour ,cheers to the guys at bodmin
February 22, 2023
Snowy rang to explain one small part of…
Snowy rang to explain one small part of the order was out of stock and offered a suitable alternative. Quick delivery too. Thanks
February 20, 2023
Brilliant and very helpful people
February 16, 2023
Absolutely outstanding service from Jamie
Absolutely outstanding service from Jamie in Launceston. Nothing is ever too much trouble regardless of how busy he always is, he goes above and beyond to help his customers. Will definitely use Horizon Plastics for future works!!
January 31, 2023
Unprompted review
So easy to order and Jamie contacted me…
So easy to order and Jamie contacted me to point out I had made a colour mistake with the cladding accessories.
Which was extremely helpful 👌
December 30, 2022
Knowledgeable and friendly staff.
November 16, 2022
Friendly knowledgeable staff
Bought some Pvc doors from these guys and was very impressed with there product knowledge and service. Professional from start to end.
October 14, 2022
Unprompted review
Beware
So I ordered a door with hinges on the right, handle on the left from the inside. What I got was exactly the opposite. I queried this and Horizon admitted it was their error but because my builder didn't notice it within 7 days of delivery, Horizon wouldn't replace this door with a correct one as per my order. #notamused #wasteof£650
August 8, 2022
Unprompted review
Reply from Horizon Plastics
Dear Alison,
Firstly, let me apologise for the confusion and subsequent issues you have had on this job.
We pride ourselves on our customer service here at Horizon, and we take all complaints and issues very seriously.
When we provide the sign off for all customers, all items are seen from outside and we apologise if this wasn’t made very clear to you.
We are working on implementing a new wording on our sign off forms that makes it very clear that this is how we plan for all jobs.
Please email us directly to see how we can best assist you with this enquiry.
I hope we can continue to work together in the future with any works you may have planned, and can assure you that we truly appreciate your continued business.
Kind Regards,
Horizon Plastics
Greatt customer service from Josh
Great customer service from Josh yesterday at Horizon Plastics at Launceston. Totally recommend this firm !
October 11, 2022
Unprompted review
Good efficient suppliers
Good efficient suppliers. Placing the order was easy and they then phoned up to tell me the delivery day.
Delivered with no problems.
September 3, 2022
They care about the planet!!
Ordered guttering supplies Monday afternoon for collection from Horizon Launceston. Early Tuesday morning they were in my driveway! Saved me a trip, saved fuel as they were coming this way anyway, no charge! Excellent customer service, many thanks to Simon at Horizon for arranging it, what a pleasant surprise!!
August 23, 2022
Unprompted review
Excellent service and after sales…
We bought double french doors from Horizon Plastics at Helston and the product, service and after sales where excellent. Thank you very much and will definitely recommend you.
August 11, 2022
Unprompted review
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