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See what reviewers are saying

Rated 5 out of 5 stars

Company closed, they have recently sold the business to Gap. So Business as usual with a new owner and large product range on new Gap website. Contacted Kate and she was very helpful with my onli... See more

Rated 5 out of 5 stars

We had 12 windows and 2 doors replaced in our cottage which is over 150 years old, thick granite walls where nothing is very vertical and nothing particularly level. The windows we chose are of the hi... See more

Rated 5 out of 5 stars

Outstanding service every time! Ordered online, then had to make a few changes when picking up. Josh was amazing - understood what I needed and suggested the correct options instead of what I’d ordere... See more

Rated 5 out of 5 stars

Superb service from online ordering to delivery. Great products at best prices, good customer service and product knowledge is excellent too. They even rang when on their way here to let me know a mor... See more

Company details

  1. Building Materials Supplier
  2. Building Materials Store
  3. PVC Windows Supplier

Written by the company

Specialist suppliers of fascias, soffits, gutters, bathroom panels, windows, doors & much more, within Cornwall and Devon & Online to both trade & DIY


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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Rated 5 out of 5 stars

5* company

5* company!
Have used Horizon several times and can't fault them.
Great range of products and great price!
Will certainly use again

July 20, 2022
Rated 5 out of 5 stars

I needed a small piece of glass for my…

I needed a small piece of glass for my woodturning stove and went to Horizon in Launceston for the replacement. Excellent, friendly, helpful service. I went in one afternoon and got a call it was ready just after 8:00am the next morning. Very reasonable price too. I love getting great service like this!

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

PLASTIC FANTASTIC!

This company provides excellent customer care. Easy to talk to on the phone or email. Delivery guy is always personable and happy. I can highly recommend Horizon Plastics for an always professional yet personal service. Prices are good as well!

September 7, 2021
Rated 5 out of 5 stars

Most helpful when I phoned up and order…

Most helpful when I phoned up and order was arranged for the next day delivery. I asked if the delivery driver if he could phone to give a delivery time as I had to pop out and this he did. I am very pleased with the quality of the decking boards and I would not hesitate in recommending them.

June 27, 2021
Rated 5 out of 5 stars

Excellent Service

From start to finish the service has been excellent, all staff whether on the phone, when we visited the showroom and the delivery drivers have been so polite. Nothing was too much trouble and would definitely recommend them.

May 29, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service from online ordering to…

Superb service from online ordering to delivery. Great products at best prices, good customer service and product knowledge is excellent too. They even rang when on their way here to let me know a more precise time for delivery. Would absolutely recommend.

April 9, 2021
Rated 3 out of 5 stars

Very unprofessional company

Was offered a price on the composite decking only for it to have jumped up when we purchased it without them stating it at the time that a price increase was taking place. they wouldnt give us a refund. will not use this company again. Matt was the sales person. *updated added materials to the builder for another product were the issue in the end. If Matt had looked at the invoice he would have seen this and the problem would have been fixed easily.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Couldn’t be more happy ....

Couldn’t be more happy with the service provided, had decided upon product and used manufacturers website to find local supplier - Horizon. Even though they were out of stock of one trim the service was great, right down to delivering the missing trim even though I had selected collection by moi.

February 12, 2021
Rated 4 out of 5 stars

First time using Horizon

Found what I wanted on line but had to call to confirm some details. Ordered and paid on line. They called me with a delivery slot and they delivered on time. There was some minor shipping damage to the product (panel edges chipped) but in my case it didn't matter as I could manage fitting around that - but otherwise would have given 5 stars.

December 21, 2020

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