Hospital Beds Reviews 

195
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, finding them well-made, comfortable, and perfectly suited for their intended purpose, such as improving comfort or providing support. The ordering process is frequently described as swift and straightforward, with many appreciating the prompt and efficient delivery service. Excellent customer service is also highlighted, with easy return procedures and professional assistance when issues arose. However, some customers also noted issues with delivery, experiencing delays and poor communication regarding dispatch and tracking. This included not receiving promised email updates or needing to call multiple times to obtain tracking information.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising its quality, comfort, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and quick delivery... See more

Quality

People report positive experiences with quality, with many reviewers finding products like mattress toppers... See more

Service

Consumers find service to be positive, with many describing it as exceptional, fast, and efficient. Reviewers... See more

Order

Clients share positive opinions on the ordering process, with many praising its swiftness and ease, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The cushion was delivered in good time. It helps greatly with my comfort,and tendency to develop pressure sores, as I now have to sit for long periods due to lack of mobility. It is quite easy to set... See more

Rated 5 out of 5 stars

I ordered a frame to support bedclothes following a foot injury. It arrived promptly and fits the bill. However it lifted my duvet which is a double on a king size bed a bit too high and I decided i... See more

Rated 5 out of 5 stars

Ordering was fast and easy on their website, communication level was automated but very high - the time between Ordering and despatch was very fast and I had my product the next day with updates on d... See more

Rated 5 out of 5 stars

I ordered an other cushion cover for my wheelchair. Really appreciated the cover when it arrived as it was exactly what I ordered. This company were very honest, when product was delayed they e mail... See more


Company details

  1. Events & Entertainment

Written by the company

Hospital Beds And Care Home Beds From The UK's Destination For Hospital Beds. Full Range Of Hospital Beds, Community Beds, Care Home Beds, Ward Beds And Nursing Beds With Fast UK Delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

195 reviews

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4.4

All reviews

(195)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Nighttime relief

My wife has a broken leg having to wear a boot. I was too uncomfortable have the quilt lying across her foot.. so I bought this bed cradle which took the weight of all the quilt off of the legs. Really well made and sturdy put the job it’s supposed to do. I looked at Mandy, and this was basically cheap in comparison to many of the others are more than pleased with my purchase./.

July 4, 2023
Rated 4 out of 5 stars

Partially useful substitute for a hospital bed

The Mattress Genie is easy to use, and is very good for acid reflux. It seems sturdy and hopefully will last well. It could be used at either end of the bed, but doesn't replace the flexibility of an electric bed. Its only real disadvantage is that it is not returnable once unpacked,(unless it is faulty of course) presumably for hygiene reasons. Also the air in it can move from side to side when it is only partially inflated, just like the filling in a pillow. Overall it is better than a wedge as it has flexibility in the height, although it might not suit everyone for reading and eating.

July 3, 2023
Rated 4 out of 5 stars

Good product, slow delivery

The quality of the product was very good. The only downside was the length of time we had to wait for it. Whilst overal time was not excessive, in these days of next day delivery, waiting several days for the product to be dispatched is unusual.

June 29, 2023
Rated 5 out of 5 stars

Best ever and easy to customise

I have had two from you and treated a work colleague to one as he has problems with back and neck and he said it had made a huge difference to his sleep quality. As for me I wouldn't use any other and a good price for such a brilliant product. Instructions very clear

June 26, 2023

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