The one area that could be improved on is price. Delivery fee seem a little high. Flower arrangement was real nice. However, the most expensive flowers like roses are not part of that bouquet. If a co... See more
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Review summary
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Reviews shaping this summary
Sweet bouquet, on the smaller side, but it was the Bouquet of the Day and a slightly lower price. Customers should know the chocolates are not what is pictured on the website, but were a smaller vers... See more
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The flowers were delightful and delivered in a timely in a timely manner however the website is misleading. I thought i was ordering from the Red Deer Hospital Gift shop not an American company. I w... See more
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I ordered flowers and a box of chocolate for my son and his wife and new baby, born in another state. The flowers came within a day and were beautiful. The chocolates never arrived, for an unknown rea... See more
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Company details
About HospitalGiftShop.com
Written by the company
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Contact info
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, United States
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3.9
Great
16K reviews
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Replied to 100% of negative reviews
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It took too long to be delivered and was way too expensive
there was no way to contact you to find out information on my order
September 24, 2026
Reply from HospitalGiftShop.com
Thank you for sharing your feedback. We’re sorry the delivery took longer than expected and understand how frustrating it was not to have information about your order. The order was placed after our same-day cutoff, which affected the delivery timing. Order tracking and contact information are available on our website. We apologize for the confusion and appreciate your feedback.
It was very easy to place an online…
It was very easy to place an online order and the bouquet was delivered the same day! I didn't see what it looked like, but hopefully it was pretty!
September 24, 2026
Reply from HospitalGiftShop.com
Thank you for coming back to us! We’re so glad ordering was easy and the bouquet was delivered the same day. We truly appreciate your continued support and hope your recipient loved the flowers!
The patient had the flowers and sent me…
The patient had the flowers and sent me a text before I received the delivery notification. Great work.
September 22, 2026
Reply from HospitalGiftShop.com
Thank you for your wonderful review! We’re thrilled that the patient received the flowers and that everything went smoothly. We truly appreciate your choice of Hospital Gift Shop!
When the arrangement didn't make it to…
When the arrangement didn't make it to my sister, they resent it, no questions asked. Easy and responsive customer service.
September 23, 2026
Reply from HospitalGiftShop.com
Thank you for your kind review! We’re so glad we could make things right and that you were happy with our customer service. We truly appreciate you choosing Hospital Gift Shop!
The flowers were delayed and never made…
The flowers were delayed and never made it to the patient.
September 23, 2026
Reply from HospitalGiftShop.com
We sincerely apologize for the delay in delivering the flowers and understand how frustrating this must have been, especially given the thoughtful gesture behind your order. Your recipient was in a restricted area, which limited our delivery options. We truly appreciate your kindness in allowing us to donate the flowers to the nursing station so they could still bring joy to others. Thank you for your understanding and generosity.
Reply from HospitalGiftShop.com
Thank you for your review! We’re glad you had an easy experience!
Tried to order for 4 days and couldn't
Tried to order for 4 days and couldn't. Tried to call several times and never got a call back.
Finally got someone on the phone and she was as friendly as she could be. If there was another option I would have gladly paid more to use them
September 23, 2026
Reply from HospitalGiftShop.com
Thank you for sharing your feedback. We’re sorry for the frustration you experienced. All items were placed after the same-day cutoff and were delivered the following day, which was the requested delivery date. It appears our delivery confirmation email did not reflect the requested date, and we apologize for the confusion.
Beautiful flowers and the delivery was…
Beautiful flowers and the delivery was held until it could be delivered which I appreciated
September 23, 2026
Reply from HospitalGiftShop.com
Thank you for your review! We’re so glad you loved the beautiful flowers and appreciated us holding the delivery until it could be delivered. We truly appreciate you choosing Hospital Gift Shop!
Reply from HospitalGiftShop.com
Thank you for your review! We’re glad your gift arrived on time and was beautiful. We hope you’ll give us another opportunity to serve you again.
Placed an order with this gift shop…
Placed an order with this gift shop because it offered same-day delivery. Was very disappointed when my order did not get my daughter‘s room into more than a day later.
September 22, 2026
Reply from HospitalGiftShop.com
We’re sorry the order was delayed and didn’t arrive on the date requested. We understand how disappointing this was and sincerely apologize. We hope your recipient enjoyed their gift and that you’ll give us another opportunity to serve you again.
Late delivery, poor communication
Though I met the deadline to have same day delivery, they were delivered 3 days later after my friend was discharged. The updates were sporadic and I had to call several times to know where the delivery was. I used this site to get flowers delivered quickly and wish I had used a local flower shop instead.
September 21, 2026
Reply from HospitalGiftShop.com
We’re truly sorry the flowers arrived three days later, after your friend had already been discharged. We understand how disappointing this was, especially after ordering same-day delivery, and we apologize that you had to call multiple times for updates. Thank you for allowing us the opportunity to send a new order to your friend’s home. We truly appreciate it.
Reply from HospitalGiftShop.com
Thank you for your review! We’re so glad you found the ordering process easy and convenient. We truly appreciate you choosing Hospital Gift Shop!
Not all items were delivered
My granddaughter did not receive the card or toy that were supposed to be delivered with the foil get well balloons.
September 21, 2026
Reply from HospitalGiftShop.com
Thank you for your feedback. We're sorry that your granddaughter didn't receive the plush toy or the card message with her Get Well balloons. We understand the card was important, and we see that we issued a refund for the plush toy. We value your input and are committed to improving our service.
I don't think our gift got to the…
I don't think our gift got to the patient's room. They were not in her room when we visited
September 22, 2026
Reply from HospitalGiftShop.com
Thank you for taking the time to leave a review. We’re truly sorry that the flowers were not delivered with your order. We understand how disappointing this must have been, especially when sending something thoughtful to a patient. We have reached out to you regarding this matter and are following up with our partner to determine what happened. We appreciate you bringing this to our attention and look forward to working with you to resolve it promptly.
Reply from HospitalGiftShop.com
Thank you so much for the kind words! We’re so glad we could help and truly appreciate your support. It means a lot to know you think we’re awesome! 😊
Thank-you to "The Flower Crew".
Thank-you to "The Flower Crew".
You made my friend's week. Thank-you for the Beautiful Arrangement.
Les
September 21, 2026
Reply from HospitalGiftShop.com
Thank you so much for your kind words! We’re so glad the beautiful arrangement made your friend’s week. We’ll be sure to share your thanks with our flower crew. It means a lot to know we could help brighten your friend’s day!
Reply from HospitalGiftShop.com
Thank you so much for your kind review! We’re so glad you had an excellent experience with our service. We truly appreciate you choosing Hospital Gift Shop!
Reply from HospitalGiftShop.com
Thank you for the wonderful review! We’re so glad you were happy with our customer service and loved the flowers. We truly appreciate you choosing Hospital Gift Shop and are happy we could help make your thoughtful gesture special!
Having the availability to get…
Having the availability to get something for a loved one when I live so far away was a nice bonus.
September 21, 2026
Reply from HospitalGiftShop.com
Thank you so much for your kind words! We’re so glad we could make it easier to send something special to your loved one, even from far away. We truly appreciate you choosing Hospital Gift Shop and allowing us to be a part of that thoughtful gesture. 💐
The ordering process was easy &…
The ordering process was easy & appreciated but, I got to see the bouquet 3 days after delivery and it was disappointing.
September 19, 2026
Reply from HospitalGiftShop.com
Thank you for sharing your feedback. We’re glad the ordering process was easy and convenient, but we’re truly sorry to hear the bouquet was disappointing when you had the chance to see it. We understand how important it is for a gift to look beautiful and feel special, and we regret that it didn’t meet your expectations. We appreciate you bringing this to our attention. We have reached out to you directly for follow-up and would appreciate the opportunity to address your concerns.
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