The one area that could be improved on is price. Delivery fee seem a little high. Flower arrangement was real nice. However, the most expensive flowers like roses are not part of that bouquet. If a co... See more
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Sweet bouquet, on the smaller side, but it was the Bouquet of the Day and a slightly lower price. Customers should know the chocolates are not what is pictured on the website, but were a smaller vers... See more
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The flowers were delightful and delivered in a timely in a timely manner however the website is misleading. I thought i was ordering from the Red Deer Hospital Gift shop not an American company. I w... See more
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I ordered flowers and a box of chocolate for my son and his wife and new baby, born in another state. The flowers came within a day and were beautiful. The chocolates never arrived, for an unknown rea... See more
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Company details
About HospitalGiftShop.com
Written by the company
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Contact info
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, United States
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3.9
Great
16K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from HospitalGiftShop.com
Thank you for your review! We’re so glad you loved the beautiful flowers. We truly appreciate you choosing Hospital Gift Shop!
Great service
They went out of their way to accommodate us. It was very important to us that the patient get the gift before the holiday starts and they made it work!
September 25, 2026
Reply from HospitalGiftShop.com
Thank you so much for your kind words! We’re truly glad we could make it work and get the gift to the patient before the holiday. We know how important that was to you, and we’re so happy we could help make the moment a little more special. We truly appreciate you choosing Hospital Gift Shop!
Reply from HospitalGiftShop.com
Thank you for coming back to us! We’re so glad the delivery was quick and made it right to the room. We truly appreciate your continued support!
Easy to order and according to the…
Easy to order and according to the recipient, quite beautiful. My only criticism would be the delivery charge, seemed high to me.
September 23, 2026
Reply from HospitalGiftShop.com
Thank you for your review! We’re glad ordering was easy and your recipient loved the flowers. Our bouquets are freshly made and delivered directly to the hospital, with taxes and delivery fees shown at checkout. We appreciate your feedback about the delivery charge!
Gorgeous arrangement and quick delivery…
The flower arrangement was beautiful and was so well-received by my daughter! It was the perfect style and colors for her, and it was so convenient to be able to order it and have it delivered right to her hospital room! Thank you!!
September 23, 2026
Reply from HospitalGiftShop.com
Thank you so much for your wonderful review! We’re thrilled to hear your daughter loved the beautiful arrangement and that the style and colors were just right for her. We’re so glad we could make it easy to send something special right to her hospital room!
Excellent service and delivery
September 25, 2026
Reply from HospitalGiftShop.com
Thank you for your wonderful review! We’re so glad you were happy with our service and delivery. We truly appreciate you choosing Hospital Gift Shop!
NEVER DELIVERED - loved one never got them
I was told two different locations where the flowers were supposedly delivered -- neither were true. My daughter in law was in a terrible accident and never received my flowers. I'm sad. That's not what I ever want to deal with again. My sister had the same experience. Other flowerists got them to her. So, it's about you.
September 21, 2026
Reply from HospitalGiftShop.com
We’re truly sorry your daughter-in-law never received the flowers, especially during such a difficult time. We understand how upsetting it must have been to receive conflicting information, and we sincerely apologize for letting you and your family down. We’re also sorry your sister had a similar experience. We truly appreciate you sharing this with us and hope you’ll give us another opportunity to provide the care and service you should have received.
They are easy to work with and timely…
They are easy to work with and timely delivery
September 24, 2026
Reply from HospitalGiftShop.com
Thank you for your review! We’re glad we were easy to work with and that your delivery arrived on time!
Sweet bouquet
Sweet bouquet, on the smaller side, but it was the Bouquet of the Day and a slightly lower price. Customers should know the chocolates are not what is pictured on the website, but were a smaller version of nice chocolates. Overall very nice, just would be helpful to show customers what chocolates will be sent when ordered.
September 23, 2026
Reply from HospitalGiftShop.com
Thank you for your thoughtful review! We’re glad you enjoyed the bouquet and chocolates. We also appreciate your feedback about the chocolates pictured on our website and will be sure to pass that along. We truly appreciate you choosing Hospital Gift Shop!
Expensive and didn't have things in stock
Didn't have the nuts. Very expensive and delivery fee on top of that. No delivery to patient confirmation, only to the area of hospital. I have no idea if they actually received it.
September 24, 2026
Reply from HospitalGiftShop.com
Thank you so much for sharing your feedback with us. We're truly sorry to hear that the item was missing and that this led to your disappointment. Please know that we prepared the arrangement with care and delivered it directly to the hospital. We also sent a delivery confirmation to the email address you used when placing your order. To make up for the missing item, we've issued a partial refund, and we sincerely apologize for any inconvenience this may have caused.
It took too long to be delivered and was way too expensive
there was no way to contact you to find out information on my order
September 24, 2026
Reply from HospitalGiftShop.com
Thank you for sharing your feedback. We’re sorry the delivery took longer than expected and understand how frustrating it was not to have information about your order. The order was placed after our same-day cutoff, which affected the delivery timing. Order tracking and contact information are available on our website. We apologize for the confusion and appreciate your feedback.
It was very easy to place an online…
It was very easy to place an online order and the bouquet was delivered the same day! I didn't see what it looked like, but hopefully it was pretty!
September 24, 2026
Reply from HospitalGiftShop.com
Thank you for coming back to us! We’re so glad ordering was easy and the bouquet was delivered the same day. We truly appreciate your continued support and hope your recipient loved the flowers!
The patient had the flowers and sent me…
The patient had the flowers and sent me a text before I received the delivery notification. Great work.
September 22, 2026
Reply from HospitalGiftShop.com
Thank you for your wonderful review! We’re thrilled that the patient received the flowers and that everything went smoothly. We truly appreciate your choice of Hospital Gift Shop!
When the arrangement didn't make it to…
When the arrangement didn't make it to my sister, they resent it, no questions asked. Easy and responsive customer service.
September 23, 2026
Reply from HospitalGiftShop.com
Thank you for your kind review! We’re so glad we could make things right and that you were happy with our customer service. We truly appreciate you choosing Hospital Gift Shop!
The flowers were delayed and never made…
The flowers were delayed and never made it to the patient.
September 23, 2026
Reply from HospitalGiftShop.com
We sincerely apologize for the delay in delivering the flowers and understand how frustrating this must have been, especially given the thoughtful gesture behind your order. Your recipient was in a restricted area, which limited our delivery options. We truly appreciate your kindness in allowing us to donate the flowers to the nursing station so they could still bring joy to others. Thank you for your understanding and generosity.
Reply from HospitalGiftShop.com
Thank you for your review! We’re glad you had an easy experience!
Tried to order for 4 days and couldn't
Tried to order for 4 days and couldn't. Tried to call several times and never got a call back.
Finally got someone on the phone and she was as friendly as she could be. If there was another option I would have gladly paid more to use them
September 23, 2026
Reply from HospitalGiftShop.com
Thank you for sharing your feedback. We’re sorry for the frustration you experienced. All items were placed after the same-day cutoff and were delivered the following day, which was the requested delivery date. It appears our delivery confirmation email did not reflect the requested date, and we apologize for the confusion.
Beautiful flowers and the delivery was…
Beautiful flowers and the delivery was held until it could be delivered which I appreciated
September 23, 2026
Reply from HospitalGiftShop.com
Thank you for your review! We’re so glad you loved the beautiful flowers and appreciated us holding the delivery until it could be delivered. We truly appreciate you choosing Hospital Gift Shop!
Reply from HospitalGiftShop.com
Thank you for your review! We’re glad your gift arrived on time and was beautiful. We hope you’ll give us another opportunity to serve you again.
Placed an order with this gift shop…
Placed an order with this gift shop because it offered same-day delivery. Was very disappointed when my order did not get my daughter‘s room into more than a day later.
September 22, 2026
Reply from HospitalGiftShop.com
We’re sorry the order was delayed and didn’t arrive on the date requested. We understand how disappointing this was and sincerely apologize. We hope your recipient enjoyed their gift and that you’ll give us another opportunity to serve you again.
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