Host Europe GmbH Reviews 

6,138
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good technical support and good interaction with their people. I (still) love the Plesk interface and I find their VPS backend good enough to manage the servers. I'm also happy with the answers I've... See more

Rated 5 out of 5 stars

Host Europe is a service provider with very well-organized support. They respond very quickly and very professionally. They also handle requests outside of regular working hours. I have been using the... See more

Rated 5 out of 5 stars

I had an issue with Plesk not being able to update itself, and I tried many possible fixes from the Plesk support forum and others with similar issues, but nothing fixed the issue. Then I called the l... See more

Rated 3 out of 5 stars

I'm a virtual server customer for almost 10 years now. The uptime is good and hosteurope offers good support. I once compared the performance per core with 1blu and it was comparable. The performa... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Written by the company

Seit 1997 bietet Host Europe Qualitäts-Hosting: Professionelles Internet-Hosting für Privat- und Geschäftskunden. Webhosting, Server und Virtual Server, sowie Cloud Hosting-Lösungen. Wir entwickeln unsere Produkte und Services kontinuierlich weiter, um unsere Kunden erfolgreicher zu machen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(6,138)

1,125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Support 1A

Support 1A
Whenever I have to deal with the support. Its just one click away with embedded Chat method. The guys are very experienced and able to help very quickly.

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

Webhosting Wordpress

After struggling for a long time, a quick solution was provided by Sandra at Host Europe. Very satisfied with the output, it solved all my issues with web-hosting.

March 9, 2020
Unprompted review
Rated 3 out of 5 stars

I have been using Host Europe for a few…

I have been using Host Europe for a few year (a virtual server + domain service). The services has mainly been working, but there has also been some technical problems during this time. A bigger problem is the language.

When log into the administration pages it is possible to choose between English and German, but although English is chosen a lot of the information still comes in German. It is not easy to admin the services when not understand German. The situation has been the same during all these years, so no improvement has happen. When they want to profile themselves as a European hosting provider they should really also put more effort on the languages side, so that their customers understand what is said on the admin pages. Host Europe GmbH is a German company, but in this case it is no excuse to for not have all information in English when they have English as a language choice and give customers the impression that service is provided in English.

When contacting the support you get good English service, but it would really be needed to have all the admin pages and information also in English.

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

Very friendly and easy-to-manage…

Very friendly and easy-to-manage service that has not disappointed me in 8+ years!
HostEurope have always taken proactive charge in server maintenance (particularly w/r/t security issues), and communicate this clearly and in advance!

I could resolve all 'standard' issues of server management myself, and for any other issues, their 24/7 support team always had a quick, personal, and helpful response!

January 5, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent support and very honest…

Excellent support and very honest prices.
Staff always available and super competent that can guide you in choosing the best product for your needs. A professional experience without equal in all the years of my activity.

November 28, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Support Team

Products and prices make the difference between hosting companies, but by the quality of support sets aside the outstanding companies.
The Support Team at Hosteurope goes the extra mile for their clients. Not only fast and on point answers and activation of services, but taking the time to know a little about my technical expertise and suggesting and helping me with the things I missed or didn't know about my servers.
Thrilled with them. I hope we'll work together for a long time.

October 24, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look