Host Europe GmbH Reviews 

Top Anbieter! Top Support!

i'm very happy with the support service of Host Europe, they are very competent and quick

- webhosting seemless, few downtimes (maintenance, always with prior notification)
- prices competitive, accounting efficient
- support excellent

I honestly didn't expect much when I raised my first support ticket. Needless to say I was blown away by the speed at which my problem was handled... very impressed indeed

Best support ever. Friendly, patient, fast, competent and with perfect results.

Like any provider, they make buying a domain is easy, but a few years later when you start getting into the really gritty small stuff and can't even formulate a question to solve a problem you will need a person to help you. Host Europe have always been supportive and patient no matter how obvious the problems or questions was.

Thanks a lot Mr. Marcel Schulz for your consultation and directing to choose a right product.

Chat support is awesome. they are really polite, quick and effective!! Every time I need help they are there to fix the issue!

The support-holine has always found a solution to any problem I had during the past 4 years.

Great support! I speak English, but was working on a website for my German client (the owner of the account) and Christopher was so nice, he chatted with me in English and walked me through everything I needed to do. He was very patient and kind. Even funny!

Exellenter Support! Leistungen passen.

There was a problem with an IP address switching to another website. The very friendly customer service of HostEurope solved the problem. It took us nearly 1 hour on the phone but he stayed calm and friendly. Very experienced, very well trained!
Toller Service! An meiner IP Adresse war etwas falsch eingestellt und darum landete man ständig auf einer anderen Seite. Der Customer Service von Host Europe hat sich auf meine Seite eingeloggt, alles genau inspiziert und irgendwann den Fehler gefunden. Hochachtung!

Honestly great provider.

In my private projects I have been shopping around for servers quite a bit and made quite some experiences.

HostEurope is slightly more expensive than the competition on the lower end of virtual servers, however their service is unparalleled in this spectrum.

Support requests are handled very fast. In the past I have once had issues where their pricing system gave in, in which they made the effort to reach out and compensated me for their mistake. Other than that, they have also been very fast and helpful with issues I was personally responsible for, like picking the wrong operating system for my server. This was fixed promptly and at no extra cost.

Their transparency in terms of reviews is also commendable since some companies seem to go the other way.

Finally, I really like their web interface as it is very clear and easy to handle compared to other providers.

All in all, if you don't mind paying a small premium, Host Europe is a very solid choice for hosting and I would recommend them.

Tried their services. Tried to cancel shortly after due to clunky work-flows. Their "cancel account" button gave an error. 2 months later I'm still trying to cancel it and have been billed twice. Email support is refusing to refund me and still unable to cancel the service. Will contact credit-card provider in due course

For many years customer of Host Europe. Systems are very reliable and support is very good.

I am a customer of Host Europe for 11 years. They proved to be extremely effective cost-wise and their support service is great. We have worked with other big providers and I can tell I did not find the same level of proficiency as they have.

The only lack would be that their data-centers are limited to Europe but this is a business decision and not a service to review.

Thank you for your excellent service!

when I started my garage company 18 years ago, I go the first product from Host Europe. Meanwhile, we run the sites and several services for 4 companies in 6 customer accounts on Host Europe servers, ranging from web servers over virtual servers to a root server.
Except for a major glitch related to an acquisition in Switzerland a couple of years ago our expectations were always met or exceeded.
It shall especially be mentioned that the technical support has always been outstanding: fast, friendly, competent, effective.
Way to go!