Hostripples - Managed Web Hosting Reviews 

262
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Please provide minus 100 rating as this guys are providing worst service. When we ask for solution they are not providing and then we ask for refund then they are deny saying you are not eligible. If... See more

Rated 1 out of 5 stars

I have been with Hostripples for many years now, they randomly increase their fees with out notifying me. recently all 4 of my hosting accounts were hacked, I have sent in multiple support tickets... See more

Rated 5 out of 5 stars

I was worried about moving my sites to someone else because my previous host had a terrible customer service. I believed that maybe this would be a problem if I moved too another host. But Hostripples... See more

Rated 5 out of 5 stars

Opened my hosting acout 3 months back and recently faced major breakdown in Website. Requested to move account to a new server and location and it was promptly handled. Ms. Trisha promptly reso... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

Hostripples has achieved the trust of thousands of people with real 24x7 technical support qualities and great range of products available like Shared Hosting, Reseller hosting, VPS hosting & Dedicated Servers with multiple server locations. Get a satisfaction of getting moved to Hostripples without any struggle. Hostripples provides reliable, affordable Shared web hosting with unlimited space and bandwidth , high speed network and hosting with all the features you need.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

262 reviews

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Hasn’t replied to negative reviews

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2.5

All reviews

(262)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding online support, a step above all others

When setting up my account I had incorrectly used the wrong email. This compounded many issues with my account. reached out to online support chat and was very quickly connected to Alison. Alison was Excellent with helping correct everything within my account and getting it up and running very quickly. Thank you Alison for your professional and outstanding support.

August 2, 2020
Unprompted review
Rated 5 out of 5 stars

Best customer service

Best customer service, the Agents are really helpful and know what they are talking about. My hosting questions were answered promptly and all the issues were solved.
Would certainly recommend their services.

July 31, 2020
Unprompted review
Rated 1 out of 5 stars

very annoying hosting

very annoying some agents they dont know what they doing asking 2 irrelevant questions and they will down your site whenever they want , specialy alexander y , lol , hes work like intern , just deciding , to down your site , or what ever he wants to decide ,,, i paid them cryptocurrency , ETH , and in the ledger said its paid ,, but they just told me that they didnt received , they dont even do anything to verify , lol , i will not recommend this , if you want all our conversation from top to bottom i will give it to you and I WILL 100% ASSURE YOU THAT YOU WILL ANNOYED TOO . i will add the screen shot of the EVIDENCE

July 31, 2020
Unprompted review
Rated 5 out of 5 stars

Today

Today, I was lucky to work with "Alison" who was helpful and was able to fix my issue and helped me to get answers for my questions.

As always great support from hostripples. And people like Alison support maintaining that reputation.

July 28, 2020
Unprompted review
Rated 4 out of 5 stars

Support team is good actually

Support team is good actually. I had my problem solved with Gary. I am satisfied.

July 13, 2020
Unprompted review
Hostripples - Managed Web Hosting logo

Reply from Hostripples - Managed Web Hosting

Thank you for your valuable feedback !

Rated 2 out of 5 stars

When already made the payment

When already made the payment, it said something went wrong and asked to make another payment... But the order was confirmed. Is that looting money?

July 12, 2020
Unprompted review
Hostripples - Managed Web Hosting logo

Reply from Hostripples - Managed Web Hosting

Thank you for your valuable feedback ! , Please do understand some times the payment gateways which is used to make payment creates technical issues and the payment response does not get registered with the billing system and hence you might have experienced this issue. Though this is rare case, if you have come across this situation you can share the transaction id or screenshot of the payment and our billing team will manually verify the payment and mark your invoice as paid.

Rated 5 out of 5 stars

My problem was solved ASAP

My problem was solved ASAP! I like the coordination and user-friendly behavior.

July 9, 2020
Unprompted review
Hostripples - Managed Web Hosting logo

Reply from Hostripples - Managed Web Hosting

Rajdeep ji ! Thank you for your valuable feedback !

Rated 5 out of 5 stars

My problem was solved immediately by…

My problem was solved immediately by Mr. David and it was very easy and fantastic to interact with him. Thank you so much Mr. David. Talking with you was very helpful.

June 27, 2020
Unprompted review
Hostripples - Managed Web Hosting logo

Reply from Hostripples - Managed Web Hosting

Thank you for sharing your experience with Hostripples !

Rated 1 out of 5 stars

Worst Onboarding Exeprience

Worst Onboarding Exeprience

Problems:
1. Could not register for an account since the verification code was not being accepted. The online support suggested to use incognito mode where eventually it worked.
2. There is no option to pay directly via credit/debit card.
3. All most all payment modes mentioned are not available for my country.
4. Skrill has been removed, the billing team got the memo late
5. For Union pay I have to signup to a new Bank and get the union pay card other options are not working for Pakistan
6. The billing support team were not up to date with the available payment options.
7. I still have no way to pay for the service

May 25, 2020
Unprompted review

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