HostSlim B.V. Reviews 96

TrustScore 2 out of 5

1.8

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Rated 5 out of 5 stars

I've been using their annual VPS offer for over 2 years now. Great value - real big bang for the buck! Had a few minor issues along the way, but they were resolved. Overall quite satisfied with the se... See more

Company replied

Rated 1 out of 5 stars

I've used Hostslim (hostslim-eu/VPSSLIM) for 5 months. Recently, they suspended my VPS with no warning. I'm unsure why and they haven't replied to my ticket for over 24 hours. Customer service is slow... See more

Company replied

Rated 1 out of 5 stars

Poor, services are regularly going down. When they do go down support are slow to respond and normally take several attempts and many days to even weeks to actually fix any issue. With so many competi... See more

Rated 1 out of 5 stars

im client of this so call hosting company since last year, September. bought it because it was cheap and I said I will it a try, the first and second month all was good and running stable, but then... See more

Company details

  1. Business Services

Information provided by various external sources

Our mission is to realize the dreams of individuals and entrepreneurs with the best online solution. Our friendly support team is available from 8:00 till 23:59 (CEST) via our chat and ticket system. With 7 years of experience HostSlim become one of the larger hosting providers in The Netherlands. HostSlim provides domain registration, hosting, virtual private servers, dedicated servers and colocation.


Contact info

1.8

Poor

TrustScore 2 out of 5

96 reviews

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Replied to 20% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great Annual VPS Deal

I've been using their annual VPS offer for over 2 years now. Great value - real big bang for the buck! Had a few minor issues along the way, but they were resolved. Overall quite satisfied with the service.

February 14, 2026
Unprompted review
HostSlim B.V. logo

Reply from HostSlim B.V.

Thank you for the kind words Nylah!

Rated 1 out of 5 stars

STAY AWAY FROM HOSTSLIM.EU

im client of this so call hosting company since last year, September. bought it because it was cheap and I said I will it a try, the first and second month all was good and running stable, but then it started with some IPv4/IPv6 outages and by now almost daily reboots of the VPS. The support keep lying they found abusers on the node and he is removed and now all is good and stable, BUT 1 or 2 days later some problem, I asked that my VPS be migrated to a more stable node, but Ralph | HostSlim Staff ignored that, I asked that my VPS should be terminated and move to their .NL location, he didn't wanted that and I also asked for a partial refund, he wanted to give me store credit, I'm not sure what to do with it, probably buy more trash.
SO I WOULDNT recommend ANYONE to rent from this person something.
support also slow, compared to other providers.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Poor

Poor, services are regularly going down. When they do go down support are slow to respond and normally take several attempts and many days to even weeks to actually fix any issue. With so many competitors available in the market, with similar or better prices, they really aren't even worth trying.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience whith Hostslim

Ordered a dedicated server from Hostslim, server went down and still is down for 4 weeks already.
After 16 days of downtime they managed to replace the server with a server without harddisk, so again unusable, I created a new ticket complaining about the lack of harddrive and since then it's complete radiosilence for 14 days and counting already.

Tickets aren't handled, their own SLA is a real joke.
Their administration is a mess, after payment you still receive Unpaid invoice notifications and they send invoices for non-working services.
When servers are delivered it's with crappy, non working controlpanels.
When you finally got it running, fingers crossed, when something goes wrong with their service, your screwed.

Highly not advisable provider.

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

They don't have experience

They don't have experience, support isn't helping and your problem isn't solved, recently I needed assistence with a problem and they didn't helped me. After some days trying to solve my problem I seen my VPS is expiring and I didn't actually installed anything on it, it expired, I said in ticket this and they said "If the invoice is already created, pay it and we'll add more time like 2 weeks" in conditions I didn't made anything on it. I wonder why this company still exist :)

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

My dedicated server took almost 2…

My dedicated server took almost 2 months to arrive, it didn't worked at all and I couldn't install anything on it, the domains too, the vps have 4gb ram or 8 that isn't enough to run a modern application for the money is listed... Don't buy from this, you don't deserve that!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

The uptime is great

The uptime is great, solid servers make all my websites run well. And of course the price is very affordable.

May 13, 2025
Unprompted review
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Reply from HostSlim B.V.

Thank you for the kind words. We appreciate it!

Rated 1 out of 5 stars

Do not buy anymore from Hostslim!

I bought 2 domains. Instead of a near-instant buy of the domains, I had to wait a month, then wrote a ticket like: hey some action perhaps? And nothing happened. A second ticket to ask for money back too, but nothing happened. Do not buy from them, there is something really wrong when the service stops answering questions or refunding money. Perhaps they are taken over or something like that. Anyway don´t use HostSlim!!!!!

I already put in two tickets without any reply, so very nice that they are now replying with the message let me know which account you have, but they just ignore their own tickets....

April 24, 2025
Unprompted review
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Reply from HostSlim B.V.

Hello, I can not find your client account. Could you please contact our support via your client account? We are more than willing to help you right away!

Rated 2 out of 5 stars

lossy network

"iperf3 -c server -R -u -b 10M" test reports that inbound packets are lost almost every second, average losses are 3% for 24h test, support simply stretches the time saying that the network upgrade will solve the problem and that abusive vps will be terminated which doesn't help

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible support

Terrible support. After self-order cannot answer any questions. Don't work with them

April 1, 2025
Unprompted review
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Reply from HostSlim B.V.

Hello, I can not find your client account. Could you please contact our support via your client account? We are more than willing to help you right away!

Rated 1 out of 5 stars

They don't answer your tickets

They don't answer your tickets. They don't answer their telephone. Very bad. Very disappointed by this company. Don't get a domain here, don't host here.

March 26, 2025
Unprompted review
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Reply from HostSlim B.V.

Hello, I can not find your client account. Could you please contact our support via your client account? We are more than willing to help you right away!

Rated 5 out of 5 stars

That was amazing

That was amazing, I recently bought a vps from they and everything is working properly, amazing ddos protection, amazing hosting...

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company

There's a company that scammed me by cancelling my service without a refund and even cancelling my ticket. Ticket ID: 119682

April 4, 2024
Unprompted review
HostSlim B.V. logo

Reply from HostSlim B.V.

Hello, I can not find your client account. Could you please contact our support via your client account? We are more than willing to help you right away!

Rated 1 out of 5 stars

Steer Clear if You Value Your Business

I've used Hostslim (hostslim-eu/VPSSLIM) for 5 months. Recently, they suspended my VPS with no warning. I'm unsure why and they haven't replied to my ticket for over 24 hours. Customer service is slow, often taking days to respond. With mediocre performance and better options available, I've moved my services elsewhere. Avoid them if you value your business

December 20, 2023
Unprompted review
HostSlim B.V. logo

Reply from HostSlim B.V.

Hello, I can not find your client account. Could you please contact our support via your client account? We are more than willing to help you right away!

Your view on slow and downtimes I can not replicate.

Rated 1 out of 5 stars

On June 27

On June 27, I bought a Netherlands location dedicated server for one of our customers. On June 27, I bought a Netherlands location dedicated server for one of our customers. After purchasing, I contacted via skype and asked when it would be delivered and he told me it would be delivered within the day.

Finally on June 3rd the server was delivered but nothing was working properly. The operating system was not installed on the server.

I requested a refund and never received a refund.

Still no response about the refund.

July 7, 2023
Unprompted review
HostSlim B.V. logo

Reply from HostSlim B.V.

Hello, I can not find your client account. Could you please contact our support via your client account? We are more than willing to help you right away!

Rated 1 out of 5 stars

My website has been down for a full…

My website has been down for a full day. I have created a support request, but no one is looking, my website is still down. this is a disgrace. I demand that my site be opened immediately.

May 25, 2023
Unprompted review
HostSlim B.V. logo

Reply from HostSlim B.V.

Hello, I can not find your client account. Could you please contact our support via your client account? We are more than willing to help you right away!

Your view on slow and downtimes I can not replicate.

Rated 1 out of 5 stars

Even a collection agency could not get me my money back

This company is a total scam. I was planning on letting them host a server and paid in advance for a month. After exchanging some emails it became clear to me that they are quite incompetent and I resigned within 14 days.
After several reminders about paying me back and opening two support tickets, it became quiet from their side.
I decided to hire a collection agency but HostSlim simply denied they know me and didn’t pay me back until this day.
Avoid this company!

March 29, 2023
Rated 5 out of 5 stars

My technical problem solved fastly

I've got a fast and friendly response and help to my technical issue in the latest days. My problem has been solved correctly within one day. I have a small VPS with them more than a year ago usually without any major problems. Overall I'm satisfied with them :)

March 21, 2023
Unprompted review

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