HostSlim B.V. Reviews 96

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been using their annual VPS offer for over 2 years now. Great value - real big bang for the buck! Had a few minor issues along the way, but they were resolved. Overall quite satisfied with the se... See more

Company replied

Rated 1 out of 5 stars

I've used Hostslim (hostslim-eu/VPSSLIM) for 5 months. Recently, they suspended my VPS with no warning. I'm unsure why and they haven't replied to my ticket for over 24 hours. Customer service is slow... See more

Company replied

Rated 1 out of 5 stars

Poor, services are regularly going down. When they do go down support are slow to respond and normally take several attempts and many days to even weeks to actually fix any issue. With so many competi... See more

Rated 1 out of 5 stars

im client of this so call hosting company since last year, September. bought it because it was cheap and I said I will it a try, the first and second month all was good and running stable, but then... See more

Company details

  1. Business Services

Information provided by various external sources

Our mission is to realize the dreams of individuals and entrepreneurs with the best online solution. Our friendly support team is available from 8:00 till 23:59 (CEST) via our chat and ticket system. With 7 years of experience HostSlim become one of the larger hosting providers in The Netherlands. HostSlim provides domain registration, hosting, virtual private servers, dedicated servers and colocation.


Contact info

1.8

Poor

TrustScore 2 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support

Great support. I had problems with slow disk and invalid ipaddress and fuse module and they resolved the issue very quickly.
I recommend this company!

March 20, 2021
Unprompted review
Rated 1 out of 5 stars

Beware Spam IP and Servers, Not Reliable

Beware ! They deliver Spam VPS/IP's !
These guys will deliver you IP's whom are all on spamlists from Spamhaus, Barracuda, gmail and hotmail. So your company mail will not arrive and will be blocked to nearly the whole world ! You cannot use your mail as it is identified as Spamserver/ip. I even asked them for an extra ip in case of problems, they would arrange that and noted on invoice, however when i asked for it they didn't have any !
They charge per year, which means you have an entire year a vps/server/ip that's absolutely useless. You end up writing 100 tickets about it the whole year long and nothing changes for the good ! Stay away from these guys !

November 21, 2020
Rated 5 out of 5 stars

Solid Colocation and Transit

Very good Colocation and transit we receive from here. Problems solved quickly. Our network is solid and stable, reliable. No need to worry about our Stuff when being not available right now. Personal support available for us anytime just one message away.

October 17, 2020
Unprompted review
Rated 1 out of 5 stars

They are SCAM

They are SCAM

i ordered server with them first they were not able to deliver it than i ask for refund now its been 3-4 months and they havn't refunded yet and they reply to tickets after weeks or sometime not even reply :(

awful service ever experienced.

July 27, 2020
Rated 1 out of 5 stars

Really bad customer service!

Customer service is really, really, really below par...
Turn around time is really bad, communication using phone is IMpossible and the ticketing system is really not efficient.
Is there really only one person working for the company? It seems like theres only one responding (if you’re lucky).

It take ages for them to resolve a ticket, get back to you and update your request.
I spent way too much time chasing them in order to get my website and products working, fault after fault has been made...

July 5, 2020
Rated 1 out of 5 stars

HostSlim SEEMS to be a scam

Hostslim SEEMS to be a scam

HOSTSLIM.eu and HOSTSLAYER.com are the same team.
And they SEEM to be scammers.

It's been a month since I paid for a hosting plan and got nothing
Every time I try to login to my Cpanel I get this message "Unable to autologin. Contact Support"

But support is dead, all my tickets are still unanswered.
And again - it's been a MONTH.

I guess it SEEMS to be a scam so be careful out there and don't make my mistake dealing with HOSTSLIM or HOSTSLAYER.

UPD: Few month later now.
Hostslim reported this review so it was deleted from TrustPilot for the words "Scam" and "Scammers".

But they still didn't reply on my tickets and didn't refund me.

I guess it's completely obvious now

October 30, 2019
Unprompted review
Rated 1 out of 5 stars

Worst host I've been with

Worst host I've been with. The support is slow, arrogant and often doesn't even bother trying to fix the issue at hand. Very disappointed, switching to a different host. Should've done so ages ago.

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

Greatest company ever !

Server got delivered in less than 24 hours and it has amazing speed, ralph is a good guy and willing to help you and keeping you satisfied ! I recommend tthis company for anyone who want peace of mind

April 19, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look