I’ve had a wonderful stay at Argana hotel, reception staff are always first class and greet me with a wonderful smile. Restaurant staff are attentive friendly and welcoming. Entertainment is exce... See more
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Following my stay at the Argan Hotel, I can only say that it was one of my best holidays with welcoming staff in a very clean establishment not far from the beach as well as the town center. I must th... See more
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It was mine 16th time in Argana. I love this hotel ❤️ Very nice staff in reception, amazing Animation Team. Lots of entertainment during the day, and a fantastic show in the evening! Especially the fi... See more
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Good customer service good house staff food excellent no complaints . Front off house staff very very helpful and pleasant 😄. The location is fantastic beach not far, bus stop outside the hotel... See more
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Company details
Written by the company
Situé à 9 minutes à pied de la plage d'Agadir, cet hôtel somptueux affiche un style marocain classique agrémenté de faïences et de plafonds sculptés. Le Golf Club Med Les Dunes se trouve à 7 km. Dotées de mobilier traditionnel en bois, les chambres sobres disposent du Wi-Fi gratuit, d'une télévision à écran plat, d'un bureau, d'un minibar, ainsi que d'un balcon ou d'une terrasse. Certaines bénéficient d'une vue sur l'océan, d'une décoration moderne et/ou d'un espace de vie. Les suites comportent en outre une salle de séjour séparée. Le parking est gratuit. L'hôtel propose un restaurant international chic, un café en bord de piscine, un bar de style tiki et une discothèque. Il comprend également une piscine extérieure, une salle de sport, un spa et un salon de beauté. Le petit-déjeuner buffet est payant.
Contact info
boulevard lala, Boul, 80000, Agadir, Morocco
- 00 212 5 28 84 83 04
- reservation@hotel-argana.com
- hotel-argana.com
4.5
Excellent
146 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Highly not recommended NIGHTMARE
I have never left a bad review in my life. But here I just couldn't resist it. I am extremely disappointed that I have been misleaded. The reviews on booking.com and agoda.com are not realistic. In this hotel payment method by card does not exist, we are in the 21st century and it is four stars hotel. The room they provided to us was on the Ground floor and when you open the door to the outside terrace what you can see...? construction workers every day, noise, dust and etc. I had specifically requested a quiet room upon my booking! During the day the workers was to noisy , during the night from the neighbouring hotels/disco clubs loud music until 2:00am. NIGHTMARE!!! For the entire period of stay, we had only few times our room cleaned. Almost every day we didn't have hot water, we ask the reception every day to resolve this issue, after waiting one hour they send handyman who is temporary resolve the problem and the next day same procedure !!! We bathed everyday with lukewarm water. WI-FI is terrible, if you are lucky you can use it after 22:00 hours, because during the rest of the time not even a single site can be open. In the evening I often saw cockroaches in the bathroom. There are signs at the entrance to it does not import anything like food, drinks to me this is absurd. The prices at the pool are 2 or 3 times higher than those at the beach, it's not bad, but at least you have to pay for service, but it is not available at the pool, we waited for our drinks about 50 minutes until we took it ourselves. The staff does not speak English except at the reception, communication is quite difficult. Sometimes times they were even rude .Overall our experience was a nightmare, the only thing that worked was the breakfast but after seeing the cockroaches and our room was over the kitchen we decide to stop using completely the service at the hotel !!!
October 3, 2024
Unprompted review
what an absolute dump
what an absolute dump , the smell of urine is revolting , half raw cooked food , even when cooked fully it was still uneatable , extremely rude staff who are basically just scammers who over charge and short change you at every opportunity. unable to sleep until the loud music stops after 4am every night from the nite club next door, a double room which was two single beds shoved together ,, shower leaked {actually flooded} the bathroom floor , toilet not screwed down to the floor . the glasses , plates cutlery, even the ash trays are filthy . worse of all is the fake smile of the staff and how nice they pretend to be , when actually all they are, are robbing so and so,s . will never go back !
September 24, 2024
Unprompted review
We are just back from a week stay in…
We are just back from a week stay in argana hotel. We had such an amazing stay, From check in to check out.hotel was spotless all the staff were so so friendly from restaurant (abdul) in particular was so helpful to the bar staff. Food was very good, room was very spacious and cleaned every day, as was the pool. Highly recommend for couples and or family. Brilliant entertainment staff too loads of activity's by the pool during the day.
August 20, 2024
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you so much for your wonderful review! We are thrilled to hear that your stay with us—from check-in to check-out—was amazing. It’s fantastic to know that you enjoyed the spotless surroundings, friendly service, and the spacious, well-maintained room and pool.
We will be sure to pass on your kind words to our team, especially Abdul in the restaurant, as well as the bar and entertainment staff who work hard to create a memorable experience for our guests. Your recommendation means a lot to us, and we’re delighted that you would recommend our hotel to both couples and families.
We look forward to welcoming you back to Argana Hotel in the future!
Warm regards,
Hotel Argana Management
I’ve just got back from this hotel…
I’ve just got back from this hotel booked for 8 days from the 27/07 - 5/08. We arrived at 11:30pm with 2 very tired children. As we got into the hotel 3 rude and unwelcoming receptionists demanded we pay tourist tax or no keys to the hotel room! We thought our package covered this cost. So forced to pay we were given the key cards and that was it no help carrying bags not even offered! The room we got put in was tiny for 2 adults and 2 children also no balcony as shown on the pictures. Terrible sleep kept awake all night with all the noise from the bars and clubs, music playing and motorcycles coming and going none stop. The next morning we requested to move rooms. We got moved to a much better room with a balcony or so I thought! The rest of the 7 days in the room was horrendous each night we would be woken up by rats in the vents above one of the beds!!! We spoke to the staff numerous times a man eventually came to have a look at that was it! When in the shower all the water leaked out onto the bathroom floor. Bed sheets had stains on them even when changed. Food was disgusting, no food labels in English all in French. Pool was dirty. Ended catching a stomach bug. Weather rubbish! Worst holiday ever!!!!
July 27, 2024
Unprompted review
Very nice hotel
A perfect welcome, very nice hotel, the rooms are very clean and the staff very friendly.
January 12, 2024
Unprompted review
Reply from Hotel Argana
Dear Maxime,
Thank you so much for your wonderful feedback regarding your stay at Hotel Argana Agadir. It is always a pleasure to hear that our guests enjoyed a perfect welcome and found our hotel to be very nice.
We are delighted to know that you appreciated the cleanliness of our rooms and the friendliness of our staff. Your kind words are a great encouragement for our team, as we strive to provide exceptional service to all our guests.
We look forward to welcoming you back to Hotel Argana Agadir soon for another memorable stay. Please do not hesitate to contact us directly for any assistance or special requests.
Thank you once again for your recommendation.
Best regards,
The Hotel Argana Agadir Team
Disappointed …
We had read mixed reviews before booking, so we were slightly apprehensive for our stay. I’ve never left a bad review for anywhere or at least try to keep it balanced but the start to our stay was disappointing at hotel Argana, we’d emailed about airport transfers with flight times ect , when we arrived there was no one there, had to sort our own taxi at midnight-we complained at the desk and the problem was never resolved.
We got there and they gave us the wrong room , we booked a double with a sea view& balcony , the room we were given was nothing like the photos on booking, it was outdated, had 3 single beds, (not much use for me and my husband) was by the busy and noisy road, the air con didn’t work and only half the lights worked, we went back to reception to complain who said they ‘were having problems with rooms tonight’ and to come back at breakfast for an ‘upgrade’. Also the door didn’t lock upon leaving the room, nothing was done about this. It was 1am at this point so we had an awful night sleep in a hot, noisy room. Went back to reception the next morning and were told we could have a ‘superior room’ like they were doing us a favour -when in fact this is what we actually had booked. The receptionist said ‘the room you are in is old and not as nice, we’ll give you a renovated one’. We had to wait until 2pm for the room.
So we went spent the day by the pool while we waited , the hotel is undergoing construction work and there was hammering, drilling and banging around the pool and in the building all day until 9pm at night -on top of already being tired and let down -it was not relaxing.
While at reception we heard other guests complaining of the exact same problem of not having the room they paid for.
Breakfast was good, lots of choice , but dinner was just okay, definitely go outside the hotel for authentic Moroccan food.
The staff at the pool bar were lovely but the cocktails on the list did not match up with what you received, not the right ingredients were put into them -what you ordered wasn’t what you got.
The staff work really hard to keep the hotel clean and the maids did an excellent job of room service. It’s also easy to organise trips /experiences through the hotel.
There is a night club right outside the hotel and depending on where you are in the hotel you can hear this into the night. And the doors to the balcony do not block out noise from the evening entertainment or the hotel next door (or the constant noise from the concrete breaker).
The beach is further away than anticipated and is a slight hill on the way back and the hotel is more on the road than the seafront.
While we understand renovations need to be done at some point, and appreciate they were doing this to improve the hotel-it had a big impact on our 4 night stay -there was a sign to say work was 11am -5pm, these times were not stuck to. Perhaps we had been given the room we payed for from the start my review would have been better.
Having looked now at the bad reviews -I see they have done this many times to other guests
April 22, 2024
Unprompted review
Reply from Hotel Argana
Dear Lewes,
Thank you for taking the time to share your detailed feedback about your stay at Hotel Argana Agadir. We sincerely apologize for the inconveniences you experienced and for not meeting your expectations.
We regret to hear about the issues you encountered with the airport transfer and the initial room assignment. This is not the level of service we aim to provide, and we are sorry for the frustration this caused, especially arriving late at night. We understand how important a smooth check-in process is, and we are working to ensure this does not happen again.
We apologize for the discomfort caused by the noisy room and the air conditioning issues. Our goal is to provide a comfortable and pleasant stay for all our guests, and we are sorry we fell short in this instance. The room mix-up and the delays in resolving it are unacceptable, and we will address this with our reception team to prevent future occurrences.
Regarding the ongoing construction, we understand it significantly impacted your experience. We strive to improve our facilities, but we realize this should not come at the expense of our guests' comfort. We will ensure better communication and adherence to work schedules in the future.
We are pleased to hear that you enjoyed the breakfast and found our pool bar staff lovely, even though the cocktails did not meet your expectations. Your positive comments about the cleanliness and the hardworking maids are much appreciated, and we will pass on your kind words to our team.
We also appreciate your constructive feedback about dinner options and the noise issues. We will look into improving these aspects to enhance our guests' experience.
We deeply regret that your stay was not as expected and that our service did not reflect our usual standards. Your feedback is invaluable in helping us improve, and we hope you might consider giving us another chance in the future to provide you with the exceptional stay you deserve.
Thank you again for your candid review.
Best regards,
The Hotel Argana Agadir Team
Everything in this hotel is just wow…
Everything in this hotel is just wow but what took my attention more is how it’s more clean than my previous experiences the towels and bed are always tidy and clean and there’s always an amazing smell everywhere in the hotel
February 1, 2024
Unprompted review
Reply from Hotel Argana
Dear Customer,
Thank you very much for taking the time to share your experience with us. We are thrilled to hear that your stay at our hotel exceeded your expectations and that cleanliness was a standout feature for you.
Maintaining a high standard of cleanliness is of utmost importance to us, and we are delighted that you noticed our efforts in keeping the towels, beds, and overall hotel environment tidy and clean. Your kind words are a testament to the hard work and dedication of our housekeeping team.
We understand the importance of creating a pleasant atmosphere for our guests, and we are glad that you enjoyed the wonderful smell throughout the hotel. We continuously strive to ensure that our guests have a comfortable and memorable stay, and your positive feedback motivates us to keep up the good work.
Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future.
Don't forget to follow us on instagram and facebook:@arganahotelagadir
Warm regards,
The best service I've ever had
The best service I've ever had
I recently had a brain operation and use a wheelchair
The help I received was outstanding they couldn't help me enough room was excellent and food was great
It was a great experience
December 8, 2023
Unprompted review
Reply from Hotel Argana
Dear Jam,
Thank you so much for sharing your experience with us. We are deeply touched to hear that you found our service to be the best you've ever had, especially during such a challenging time for you. Your kind words mean the world to us.
We are incredibly grateful for the opportunity to assist you during your stay, and we are thrilled that our team went above and beyond to make your experience comfortable and enjoyable. Providing outstanding service is at the heart of everything we do, and it's wonderful to know that we were able to meet your needs and exceed your expectations.
We're delighted that you found the room to be excellent and enjoyed the food during your stay. Your satisfaction is our ultimate goal, and we're so glad that we could contribute to making your experience a great one.
If there's anything else we can do for you, please don't hesitate to let us know. We wish you all the best in your continued recovery, and we hope to have the pleasure of welcoming you back in the future.
Don't forget to follow us on instagram and facebook:àarganahotelagadir
Warm regards,
The hotel was good staff were good
The hotel was good apart from when we arrived we had to wait long time to check in when we did they give us a below average room considering it’s a 4 star after complaining then they said we will change it the next day they did that room was a 4 star the house maid called IIham was excellent made us welcome always with a smile asked us we need anything room was always clean
December 6, 2023
Unprompted review
Reply from Hotel Argana
Dear ]Ahmed
Thank you for taking the time to share your feedback about your recent stay at our hotel Argana. We appreciate your kind words about our overall hotel and staff. It's wonderful to hear that you found the team to be accommodating, especially our housemaid, Ilham. We will be sure to pass along your compliments to her.
However, we sincerely apologize for any inconvenience you experienced during the check-in process and the initial room assignment. We understand that a smooth check-in is crucial to the overall guest experience, and we regret that we fell short of your expectations on this occasion. Your feedback is valuable, and we will use it to improve our services.
We are pleased to learn that the room change the next day met your expectations and that you enjoyed a comfortable stay with us. We appreciate your understanding and patience in this matter.
Should your travels bring you back to our area, we would love the opportunity to welcome you again and provide you with the exceptional service you deserve.
Thank you for choosing our hotel.
Best Regards,
The Argana Agadir Hotel is a…
The Argana Agadir Hotel is a first-class establishment located in the center of this charming city of Agadir. This hotel is renowned for its excellent service, superior facilities and proximity to the area's most popular attractions. And that's true . We are a few minutes from the Marina, the large Souk El Had and the new Cable Car.
The hotel's rooms are elegant, spacious and comfortable, and offer everything necessary for a quality stay. Each room is equipped with a flat-screen TV, minibar, safe and private bathroom. In addition, most rooms offer panoramic views of the sea or the hotel gardens. The housekeepers take great care to ensure that everything is clean and tidy. Everything you need to make your stay very comfortable.
The Argana Agadir Hotel offers a full range of leisure facilities. Some of the most popular facilities include the outdoor pool, fitness center, spa, and steam room,
another place that is dear to me, especially since the Hammam has just been completely redone. A good Hammam and a good massage make you rejuvenate. Thank you to the hostess Mrs. Siham for the welcome and the good advice.
The hotel's restaurant serves international cuisine as well as Moroccan and Mediterranean specialties. The buffet breakfast is particularly popular, with a wide selection of hot and cold dishes, fresh fruit and drinks.
Finally, the staff at the Argana Agadir hotel, from Reception to baggage handlers, are extremely helpful and welcoming, and are always ready to help their guests with whatever they need.
Overall, this hotel is a great choice for those looking for a quality stay in Agadir, with excellent service and modern facilities, like me. I always feel good there. Every time I leave the hotel, I already think about the next arrival.
Thank you Hotel Argana for everything.
September 1, 2023
Unprompted review
Reply from Hotel Argana
Dear Abdel,
Thank you so much for taking the time to share your wonderful experience at the Argana Agadir Hotel.
We are delighted to read your positive feedback and to know that our establishment has met your expectations in every aspect.
It's truly rewarding to hear that you found our location in the heart of Agadir convenient for exploring the city's attractions. We are thrilled that you enjoyed our elegant, spacious, and comfortable rooms, complete with panoramic views of the sea or our lush gardens. Your acknowledgment of our dedicated housekeeping team's efforts to maintain cleanliness is much appreciated.
We're also glad to know that you made the most of our leisure facilities, including the outdoor pool, fitness center, spa, and the recently renovated Hammam. Your recognition of Mrs. Siham's welcoming hospitality and valuable advice warms our hearts.
Our culinary team is delighted that you enjoyed the diverse offerings at our restaurant, particularly the buffet breakfast with its wide selection of hot and cold dishes, fresh fruits, and beverages.
Your kind words regarding the helpful and welcoming nature of our staff, from Reception to our baggage handlers, are truly encouraging. Providing excellent service is our top priority, and we're pleased to have made a positive impression on you.
It's an honor to be your choice for a quality stay in Agadir, and we're already looking forward to your next arrival. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.
Once again, thank you for choosing the Argana Agadir Hotel. We appreciate your trust and the opportunity to serve you.
Warm regards,
The hotel is great
The hotel is great, the employees was nice and respectful, beautiful view and the foods was great too, i recommend
August 28, 2023
Unprompted review
Reply from Hotel Argana
Dear Chadia,
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our hotel great, our employees nice and respectful, and enjoyed the beautiful view. It's also wonderful to know that you appreciated the quality of our food.
Your recommendation means a lot to us, and we are grateful for your kind words. If there's anything specific you would like to highlight or suggest for improvement, please feel free to share. We look forward to welcoming you back in the future.
Thank you for choosing our hotel, and we appreciate your recommendation!
Warm regards,
Worse hotel I’ve been to
Worse hotel I’ve been to, where do I start, firstly the staff was rude the rooms I paid for wasn’t what I expected, it was terrible, hotel looks old fashioned, food wasn’t great at all my kids had food poisoning, I paid for all-inclusive in the restaurant they charge for water, let alone drinks, only one swimming pool in the hotel, they also charge you for towel, you’re not allowed to bring food into the hotel from outside, and 8am in the morning you can hear construction noise! Agadir was a terrible experience, mainly because of the hotel I wouldn’t recommend anybody going to this disgusting hotel!!!!
May 10, 2023
Unprompted review
Reply from Hotel Argana
Dear customer,
We're sorry to hear about your negative experience at our hotel. We apologize for any inconvenience or dissatisfaction you encountered during your stay.
We take your comments about the staff's attitude seriously, as providing excellent customer service is a priority for us. We will address this matter with the relevant departments to ensure that our staff members are professional and courteous at all times.
We regret that the rooms you paid for did not meet your expectations. We strive to provide comfortable and well-maintained accommodations, and we apologize if we fell short in this regard. Your feedback will be shared with our management team to assess and improve the quality of our rooms.
We apologize for any issues you or your children experienced with the food. The health and well-being of our guests are of utmost importance to us, and we have strict protocols in place to maintain food safety and hygiene standards. We will investigate this matter thoroughly to ensure that necessary measures are taken.
Regarding the all-inclusive package, we apologize if there was any confusion or miscommunication regarding the inclusion of certain items. Our aim is to provide transparency in our offerings, and we will review our policies and communication to ensure clarity for our guests.
We understand your frustration with the limited number of swimming pools and the additional charge for towels. We will take your feedback into consideration as we evaluate our amenities and services to better meet the needs of our guests.
We apologize for any inconvenience caused by the construction noise you experienced in the morning. We strive to minimize disruptions and provide a peaceful environment for our guests. We will review our procedures and schedules to address this issue promptly.
We regret that your overall experience in Agadir was affected by your stay at our hotel. We appreciate your feedback and will use it as an opportunity to make improvements.
Once again, we apologize for any inconveniences and dissatisfaction you encountered. We value your feedback, and we hope that you will give us another chance in the future to provide you with a more positive experience.
Still Up & Coming Hotel, Don't Rule It Out
Booking Number: 817512
Friendly members of staff that try to meet your needs. It helps that they speak multiple languages and the manager was lovely too !
Lovely mural pictures throughout it displaying the beauty of Morocco from city to city.
We had the pleasure of staying in 2 different designed rooms and saw the beauty of both styles. Both rooms had balconies with tables and chair to enjoy the scenery. We were also presented wit mini wash products too.
The room that we settled in was interconnecting with a newly designed bathroom.
Breakfast was nice, we liked their fresh seasonal fruits, m'smen and being able to have eggs or omelette freshly made just how you like it.
Dinner was quite nice as the options change daily which was great.
We had pleasant experiences with the waiters Abdul, Karim, Blair and there was another one that was tall that served me a chilled Sprite just before packing up, however, cannot remember him name.
Nice outdoor bar close to the pool and seating area.
They had a Hamman SPA, however, we didn't have the time to experience it nor the gym.
Local shops and restaurants close by including the Agadir beach.
Came across a leather shop and the owner kindly did my headscarf for me sahara desert style.
The Souk El Had is an experience too with loads to see.
May 10, 2023
Unprompted review
Reply from Hotel Argana
Dear customer,
Thank you for sharing your positive experience at our hotel. We're thrilled to hear that you had a pleasant stay and enjoyed various aspects of your visit.
We're glad that our friendly and multilingual staff made you feel welcome and went above and beyond to meet your needs. We will make sure to pass on your kind words to the manager as well.
It's wonderful to hear that you appreciated the beautiful mural pictures showcasing the different cities of Morocco. We aim to create an immersive and culturally rich environment for our guests, and we're delighted that you enjoyed the artistic displays.
We're pleased that you had the opportunity to stay in two differently designed rooms and found beauty in both styles. The balconies with tables and chairs provided a lovely space to enjoy the scenery. We're also glad that you were provided with mini wash products, adding to your comfort.
The freshly made breakfast, including the fresh seasonal fruits, m'smen (Moroccan pancakes), and made-to-order eggs or omelettes, were highlights of your dining experience. We're glad that the options changed daily, providing variety during your stay.
It's great to hear that you had positive interactions with our waiters Abdul, Karim, Blair, and the other server who kindly served you a chilled Sprite. We appreciate their attentive service and will pass on your appreciation to them.
We're glad you enjoyed the outdoor bar close to the pool and seating area, providing a relaxing space to unwind.
While you didn't have the opportunity to experience our Hamman SPA or gym, we hope you'll have the chance to explore these facilities during a future visit.
The hotel's convenient location near local shops, restaurants, and the Agadir beach allowed you to easily explore the area and enjoy the surroundings.
We're glad you had a memorable experience at the leather shop and received assistance with your headscarf, Sahara desert style. It's those special encounters that create lasting memories.
Lastly, we agree that the Souk El Had is an incredible experience, offering a vibrant and diverse marketplace for exploration.
Thank you again for sharing your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future.
Cordially,
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