Hotpoint Fridge Freezer FFUL1913P . Just discovered that if you want to swap the door opening from right hand side to left hand side you have to buy a special door reversal kit costing £26. Most othe... See more
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I wrote about my appalling lack of service or basic courtesy from Hotpoint and D&G earlier this week. They contacted me (via web chat) having seen the poor review telling me they would call me - as wi... See more
My cousin has a Hotpoint tumble dryer model number TCM580P. She is endeavouring to get a spare tray which requires a handle. On asking Hotpoint for the part number for the handle she was informed ‘s... See more
This is the second time I have been on Trust Piolt to air my grievances with the Pyrolitic oven bought 2020. Implded door after a year whilst using self cleaning programme,3 weeks without oven! Took... See more
1.2
Bad
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Just what I wanted- could find the item…
Just what I wanted- could find the item cheaper but reviews on cheaper sites suggested quality not so good.
Delivery very fast
July 30, 2019
Unprompted review
Great service and support.
Easy to use website I found the parts I needed for our machine. The parts arrived quickly on standard delivery and were exactly what I ordered.
July 29, 2019
Unprompted review
quick service
July 29, 2019
Unprompted review
We are very happy ordered a new part…
We are very happy ordered a new part for our oven easy to order came quickly oven now working again thank you.
July 28, 2019
Unprompted review
No part wrong information.
Waited for part to arrive when I phoned I was told the part had been posted a couple of days before. Then I received a Email saying part was unavailable and it was not known when stock would be back in.
July 28, 2019
Unprompted review
Good to be able to buy spare parts for…
Good to be able to buy spare parts for dishwasher
July 28, 2019
Unprompted review
it does what it says on the box
it does what it says on the box, well done.
July 27, 2019
Unprompted review
All ok but £25 for a cutlery basket is…
All ok but £25 for a cutlery basket is daylight robbery!!!
July 27, 2019
Unprompted review
I cancelled my order and was then…
I cancelled my order and was then advised to refuse acceptance and advise them once I had done so. I emailed them as soon as I refused delivery (Tuesday) but have yet to receive any acknowledgement (it is now Saturday).
July 27, 2019
Unprompted review
Great service
Great service, and Natalie was fantastic I. Finding the right part I needed 👍
July 27, 2019
Unprompted review
Too expensive for three little clips…
Too expensive for three little clips and no screws with your experiences you will be good at robbing banks.
July 26, 2019
Unprompted review
To be honest it was not good over pay…
To be honest it was not good over pay and terrible delivery I could have got it for half the price
July 26, 2019
Unprompted review
Excellent quality
Thought might aswel buy a proper spare, can maybe get 1 that's not from hotpoint few quid cheaper but would be inferior product, pleased with the cooker rubber seal. Fitted in seconds, correct size n quality
July 25, 2019
Unprompted review
Delighted with the products and the service.
I needed to replace the baskets in my dishwasher - the website was easy to use and I quickly identified the parts. I placed my order. Communication with the company was fast and efficient. The items arrived well packaged. I am delighted with the baskets - they fit perfectly, prolonging the life of my dishwasher.
July 25, 2019
Unprompted review
Very quick and excellent service
July 24, 2019
Unprompted review
All of my parts so easy to use the…
All of my parts so easy to use the website delivered on time and satisfied with the quality of the product sent xx
July 23, 2019
Unprompted review
Easy to find the spare part I wanted
Easy to find the spare part I wanted.
Easy payment and fast delivery.
The part fitted with the help of a Youtube video.
Thank you very much and I will tell friends and family of your great service.
July 22, 2019
Unprompted review
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