Well, our Malton hot tub is now installed in our garden, surrounded by some fine wooden decking. From initial enquiry, through visiting the showroom to quotation, purchase and installation, it has be... See more
Company replied
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Lovely service from start to finish. Caroline in the office and Craig who handled the delivery were both wonderful to deal with — a real credit to the company. We’re really happy and feel privileged t... See more
Company replied
The customer service is excellent. From the time we purchased the soft tub at the South of England Show, to delivery and installation, with follow up reminders to change the water and filters etc, th... See more
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Really helpful team, I wasnt sure what type of Jacuzzi we wanted, however, Joe and his team were great and showed us a number of designs, models and prices. Once chosen our new Jacuzzi arrived on time... See more
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Company details
Written by the company
Here at Hot tubs & Living we are firm believers in the healing power of water, the benefits of hydrotherapy and the important role your garden can play in allowing you to connect with nature, as a tool to restore wellbeing and improve your physical and mental health. We are passionate about creating beautiful living spaces for the garden, helping our customers to realise their dream of an oasis of relaxation in their own home and exceeding customer expectations at every stage of the process.
Contact info
2c Harwood Road, Northminster Business Park,, YO26 6QU, York, United Kingdom
- 01904 948800
- info@hottubsandliving.co.uk
- hottubsandliving.co.uk
4.8
Excellent
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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A fantastic product and outstanding service
We have had our Softub for around 7 years and it has really lasted! It is easy to care for and clean and whenever we have had any queries, we have contacted customer service who have always been very helpful and supportive and resolved the issues we had. Thank you.
October 11, 2021
Unprompted review
Reply from Hot Tubs & Living
Thank you so much for your lovely review after all these years - so pleased to hear it is still bringing much joy to you and your family x
Had our soft tub for a year
Had our soft tub for a year, use it regularly. Great service from soft tub right from the enquiry to the delivery and installation.
July 29, 2021
Unprompted review
Reply from Hot Tubs & Living
Thank you so much for your lovely review and do not hesitate to get in touch if ever you have a question.
I love my softtub
I love my softtub . Bought it about 14 years ago. Since then had it relined and new lid. Replaced control panel as well, but all worth every penny .
Don’t know what I’d do without it. Many happy hours relaxing. I especially enjoy a soak while watching the sunrise with a nice cup of tea. Heaven!!
July 15, 2021
Unprompted review
Reply from Hot Tubs & Living
Thank you so much for this very lovely review - we do love Softub , too!!! So glad to hear that this fabulous product has brought you years and years of pleasure - long may it continue!
GOOD SERVICE AND GREAT DEALS
I have used SOFTUB UK for many years. I took advantage of one of their excellent Trade in deals to upgrade to a Poseidon. When I had a problem with the Jet the support service I received was excellent.
July 8, 2021
Unprompted review
Reply from Hot Tubs & Living
Thank you so much for your fab review! wishing you many happy years with your Softub :)
I first came across this business at a…
I first came across this business at a display at Hickstead Showground Sussex way back in 2014.
That resulted in the first purchase. Fast forward to 2021. As I fancied a new Softub Portico, (my first is still working perfectly), I gave them a call and spoke to Andrew who was most helpful and placed the order in March. Surprisingly it was available earlier than the due date. On delivery day it was installed by Phil, who was very informative, reminding me of how important keeping the PH level correct, and also he obligingly helped me with relocating my other Softub.
All in all a great team of people at Hot Tubs and Living.
July 1, 2021
Unprompted review
Reply from Hot Tubs & Living
Thank you so much for your lovely review and for the many, many years of having been an absolutely wonderful customer!
Took delivery of our new hot tub
Took delivery of our new hot tub on the 24th June, every last detail was taken care of by Joe and Phil they certainly know their stuff was on site till everything was fully up and running, can’t praise them enough, after ringing round a few other companies I soon learned that lots of hidden extra cost was being incurred but with with Hot Tubs & Living not one single added cost even free delivery the online price was the price i paid, super happy thankyou guys especially Joe who I dealt with from the initial phone call to the handshake after he fitted it, not many genuine companies out there anymore but you certainly fitted the bill for us, kind regards John Lynn and Joe Edgar Wakefield
June 28, 2021
Unprompted review
Reply from Hot Tubs & Living
Thank you for this fab review - we are always happy to provide a first class service for our customers & we pride ourselves on our customer service with a personal touch :)
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