Fantastic service from start to finish! Duncan, Ruby and Tom were all incredibly helpful and always contactable from the moment we listed through to the point of completion. We had some tricky si... See more
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House Buy Fast are one of the largest property buyers in the UK, with our offices located in Worthing, West Sussex. Founded in 2008 to help sellers connect with investors, we have since evolved into a property buying company. We're also founding members of The National Association Of Property Buyers. We offer an alternative to the traditional Estate Agency methods and can buy any house in the United Kingdom. We’ve been helping people get sold quickly for many years and have dealt with many hundreds of sellers. We tailor the buying process to suit you whether it’s fitting in with a convenient moving date, helping with the legal side or even finding you alternative accommodation.
38 Goring Road, BN12 4AD, Worthing, West Sussex, United Kingdom
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Replied to 66% of negative reviews
Typically replies within 1 week
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further to my previous review I have gone over there terms and one states:-
"if you accept the offer we will pay for a structural survey of your property. As long as that doesn’t show up any major structural defects not already disclosed to us we will pay the price we offered you. "
that did not happen
Mitch is good at explaining the process from start to finish. He's put my mind at ease with regards to how the sale process goes and another big plus about Mitch, is that he's accessible to respond to any queries. I only give 4 stars because it's early days and I don't want to be too biased hahaha.
Actually surprisingly good. We received an offer not far below market value and sold at that price without any solicitor or legal fees.
Although I didn’t end up selling through HBF (my personal circumstances changed), my interaction with Mitch was excellent. He was professional, polite and always quick to respond. Good communication in any transaction is key and in this case it was faultless.
I cannot talk about the process as I only had an initial and informative call with them, but Duncan was very professional. He explained to me the whole process, their modus operandi and listened to what I am looking for. Based on my needs, he honestly advised me on the best options in case I decided to sell my property through them. I appreciated the frank and honest conversation.
Terrible experience. They don’t reply to emails or phone calls, zero customer service, my contract with them ended in October 2023 , and I am still getting texts asking me to reduce the price! Hardly any viewings arranged. Valuable time and money lost whilst waiting to be out of contract and go back to the high street. Shambolic

Reply from House Buy Fast
A waste of time, you'll end up chasing them we lost valuable time with them and sold when we went back to the high street.
I wouldn't recommend them they also lie and fluff information. The only positive was the solicitors they use which we retained when we sold through the high street.
We'd like to thank Duncan at house purchase fast for his help. He and everyone else at house purchase fast were very professional and courteous. We needed to sell our house quickly in order to buy our dream family home, and Duncan helped us do just that, although at a reduced price. If you need to sell quickly for cash, I cannot recommend them highly enough. I was always leery of companies like these, but they assisted us in obtaining the home we had fell in love with.

Reply from House Buy Fast
We went to House Buy Fast when the sale of our property fell through due to the buyer chaging their minds.
We were commited to a new build property that was our dream family home, that we did not want to lose.
House Buy Fast made us an acceptable offer and we were so happy that it completed at the agreed price.
The whole transaction completed in just under two weeks, thank you so much the whole team were so accomodating and empathetic in these tough times we were encountering.
Jill and Malcolm

Reply from House Buy Fast
This company does not know how to treat customers with the respect they deserve. False promises from beginning oh then no end!!

Reply from House Buy Fast
I have given one star because there is no option to leave them with none. Stay well clear. They are looking to buy your property at well below and I mean well below (i.e. by 40%) less than what it’s actually worth.
They try anything to devalue your property by comparing it with none comparable and cheapest property ever sold in your street. Another tactic is take you to exchange of contract state and then pull out so as to lower the price when you are desperate. Be aware !!

Reply from House Buy Fast
Excellent honest helpful information .
Responsive, and worked with me. Thank you.

Reply from House Buy Fast
From start to finish the team made selling our house so easy. The communication at every step was amazing, always updating me before I asked. I never realised using an online estate agent could be so easy. They organised every aspect of the sale and viewings perfectly and took the stress out of selling. I would thoroughly recommend them to anyone, and already have!

Reply from House Buy Fast
A very good response, I was given two option and we have asked for further details on one which should be with us in the next few days. It was far better talking to some one so we could explain exactly what we wanted and when, and to be treated with politeness and understanding of our circumstance was very refreshing in these present days

Reply from House Buy Fast
Mario spoke very well, very honest and very helpful. Top man
We didn't end up selling through HBF but Chris was helpful and put us at ease during what was a tough period.
Thanks
Mario was incredibly transparent and forthcoming with all information about the process and details right from the get go.
He really made the difference, after having a bad experience that left my mother in a very difficult situation, House Buy Fast was suggested to me and they were fantastic from the get go.
Selling a house under any circumstance is stressful but it was nice to have someone on the other side who was being honest and genuinely helpful and not out to do anyone over.
Would absolutely recommend their services and cannot thank Mario enough for his help.
At all times I felt the staff were polite, friendly, helpful and efficient. However, after reviewing the situation, we decided that this course was not for us at this time. Our decision does not reflect on the company in any way.
I called house buy fast for to sell my late fathers house and Chris dealt with my transaction from start to finish very professionally and sympathetically.. I would highly recommend this company, honest and stuck to what he said..
Very misleading and deceptive company. I was lead to believe that they were going to buy my home and provided proof via email to my building company for my new build reservation confirming this. My property is currently up for sale via this company but has not sold. In reality then I don’t have a buyer and as a direct result I have lost my building plot with the new build. I have told them to remove my property on several occasions but yet no one gets back to me via phone or email. I am currently consulting a solicitor regarding this and consider the contract I signed with them void. Please do not believe anything this company says

Reply from House Buy Fast
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