House Buy Fast Reviews 

204
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and clear communication, making interactions pleasant and reassuring. Many people highlight the team's honesty and transparent approach, providing valuable advice without pressure. The service is frequently described as seamless and supportive, with the company going above and beyond to ensure a smooth and stress-free process for customers. Reviewers often express high satisfaction, noting the team's dedication and expertise in guiding them through their needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and stating they... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting a streamlined and... See more

Customer communications

Consumers find contact to be positive, with many reviewers highlighting the helpfulness and accessibility of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well Tommy called me back offering several solutions regardjing the sale/letting of my house. I was very impressed how he went into detail about the options, but simplicity was the key, no big ha... See more

Company replied

Rated 5 out of 5 stars

I honestly couldnt fault this company so far. The customer service, contact with updates, deal has been great. Duncan Fretter listened to my situation, negotiated the end value for the property an... See more

Company replied

Rated 5 out of 5 stars

Honest conversation with Duncan. We were in a situation and he didn't sugar coat to give false hope which we appreciated it. Provided good advice/guidance on next steps even if we couldn't proceed wit... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

House Buy Fast are one of the largest property buyers in the UK, with our offices located in Worthing, West Sussex. Founded in 2008 to help sellers connect with investors, we have since evolved into a property buying company. We're also founding members of The National Association Of Property Buyers. We offer an alternative to the traditional Estate Agency methods and can buy any house in the United Kingdom. We’ve been helping people get sold quickly for many years and have dealt with many hundreds of sellers. We tailor the buying process to suit you whether it’s fitting in with a convenient moving date, helping with the legal side or even finding you alternative accommodation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(204)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

So far so good! Great communication, very accommodating and a buyer found for my property in really good time. Waiting for completion now - delighted!

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Luke and his team

Luke and his team, thoroughly professional, thorough nothing to much,Every step explained simply.Looking forward to completing sale through Luke, feeling confident 😁

May 10, 2024
Unprompted review
Rated 4 out of 5 stars

Not instant as advertised

Offer not instant ! As advert suggested.
But got there in the end, approx seven days.
Cash offer was 25% below market value which isn’t great but ! If you are desperate …..

The sale is almost 2% commission but if it sells quick with no hassle as they say, maybe that’s not so bad.

Timing not right for me but will give them a chance to put their money where their mouth is should I decide to sell.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

So far so good - great communication

I’m currently working with Mitch on the sale of my property - communication has been great so far and he has answered my many queries. Look forward to completing the sale over the next couple of months.

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service Quick & Honest

We went to House Buy Fast to sell a property we previously rented out.

Chris at house buy fast, took us through the whole process step by step, made us a cash offer which we accepted.

They introduced us to a panel of solicitors, who were amazing.

We were under tight time frames to sell as we needed the money for private affairs, they managed to complete the purchase in 17 working days, and this was fantastic.

Subsequently one of our friends is now selling to Chris at house buy fast.

Thank you as this was exactly how we wanted things to happen.

Mark and Sandra

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I had all my contact with Mitch who was extremely kind and patient when I had questions about how the process works and about some of the contractual details. We haven't quite been able to complete a sale yet due to problems at our end but this is still no problem for Mitch. He has kept in regular contact while we try to sort out our issues. He is always bright and cheery when on the phone and answers emails incredibly quickly. I feel very well looked after by someone who knows his profession.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Unwanted property

Since speaking to ALFRED about selling anunwanted inherited house from my parents ,the process so far house been fast and smooth I've been kept in touch with all that has been done so far Alfred has been great ,and got things moving quickly ,as I havnt got time to sort clearing the place out and getting it cleaned for a sale ....Cheers Alfred

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Mitch was great

Mitch was great. Really open and honest and works with you. Able to get in touch really easily when suits to discuss.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

If You're Ever In Need - You Come Here.

As someone who has been lucky enough to not worry about debt, the consequences of a few bad choices in quick succession saw me reach the top of the debt pile, which has been a rollercoaster of a nightmare.

House Buy Fast & more specifically Chris Lunson, have been an absolutely massive help in buying/selling my home in a time of absolute need. I have had to go through many mental slopes to accept the need, and coming out of this breaking even, but to know that this option was there with speed to stop me going bankrupt, was amazing.

Chris has gone above and beyond in listening to me, effectively having small breakdowns on the phone. They didn't just palm me off, but actually listened. Whilst Chris did their due diligence in checking for fraud or if I was being 'played' - which I applaud - they also took time to check I'm doing what's best for myself, and even fought my corner when the underwriters tried to heavily undercut me - which would have likely seen me going bankrupt regardless of the sale.

Yes this is a company to buy a house fast, and of course that means you have to accept a somewhat reduced value compared to market price, but that's what you're getting back in excellent service, and speed in a time of need. This company isn't there to prey on people in a bad spot, but to help them whilst maintaining a small profitability that is required for the nature of the business.

Thank you all, and especially Chris. Also a big shout out to my amazing solicitor I was assigned - Vishal, who made things quick and simple, and was there whenever I phoned to quickly update me (if they hadn't phoned me first already).

Thank you, so so much.

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

further to my previous review

further to my previous review I have gone over there terms and one states:-
"if you accept the offer we will pay for a structural survey of your property. As long as that doesn’t show up any major structural defects not already disclosed to us we will pay the price we offered you. "

that did not happen

March 2, 2024
Unprompted review

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