House Clearance Collective Ltd Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and professionalism, often highlighting how the company made difficult situations much easier to manage. People frequently commend the staff for being friendly, helpful, and compassionate, going above and beyond to accommodate their needs and provide excellent support. Consumers are particularly impressed with the team's ability to clear properties quickly and thoroughly, often exceeding expectations. Many appreciate the clear communication and the respectful approach taken by the staff, especially during sensitive times.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the friendly, efficient, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have a garage that hasn’t been used as such for years. Well, generations really. It has been used as a dumping ground for anything & everything ie junk! The guys, Joe & Daniel, arrived even... See more

Company replied

Rated 5 out of 5 stars

Having just undergone a very difficult house clearance and cleaning situation, I couldn’t recommend House Clearance Collective enough. Raj was so understanding and made the whole process quick and sim... See more

Rated 5 out of 5 stars

Having never had to arrange a house clearance before we were unsure about what was involved. From the very first conversation with Raj we were guided through the process courteously and efficiently... See more

Company replied

Rated 5 out of 5 stars

Raj and her team did a really wonderful job at a very difficult time for our family. They were able to offer us a time that worked for us and allowed us to concentrate on other matters we had to at... See more


Company details

  1. House Clearance Service

Written by the company

House Clearance Collective Ltd help customers across Scotland by offering a professional and efficient clearance service. We carry this service out on partial and full houses, flats, garages and commercial buildings to take the stress away from people doing it by themselves. We help customers in all situations such as landlords clearing out tenants mess, bereavement houses, office, shop clearance and decluttering. On top of offering house clearances we help landlords and agents to get properties market-ready or ready to be let out for the next tenant. This property project management service includes a full house clearance, deep clean and painting the interior walls and woodwork. If you need any further electrical, building or handyman services, we can also sub contract one of our trusted contractors to offer these services as well.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

Respectful & Professional

Used this company to clear my Dads property after he passed away. They were professional yet friendly and put me at ease during a difficult time. The property was cleared quickly and I received a video of the completed works. I would definitely recommend for a respectful and professional service

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Clearing 56 years of memories

For my wife and sister in law, clearing their mother’s house was a very emotional task. Selling the house at the same time made it even more stressful as we weren’t able to confirm the clearance date until we had the ok from the solicitors, which kept getting delayed.
Throughout this period, Raj in the office was very understanding and made the whole process much easier to cope with.
As regards the clearance, Simon and his team were well organised, respectful and mindful that many of the items had sentimental value. What could have been very difficult, they made much easier for us to cope with and less stressful.
I would have no hesitation recommending House Clearance Collective Ltd again.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Raj and her team did a really wonderful…

Raj and her team did a really wonderful job at a very difficult time for our family. They were able to offer us a time that worked for us and allowed us to concentrate on other matters we had to attend to.
They were honest and upfront and assured us that any furniture and personal items we wanted to be donated to charity would be.
It’s a job we wouldn’t have been able to do alone and it took immense pressure off my family after my mother passed away.
Thank you for your kindness and compassion these last few weeks.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Stress free and pain free house clearance

I contacted them at short notice to assist with an end of tenancy clearance. My family had been attempting to do everything ourselves and were running out of time and energy, we were too emotionally attached and physically unable to complete the task. Luckily they managed to squeeze us in. The team arrived promptly and after a quick walk through with instruction on what was to be left/removed from the house and garden gave us a time estimate for completion and said we could either leave them alone or stay in the property while they worked, whatever suited us best. They then began work. The speed at which they cleared was amazing. It was good to see how organised they were using bulk sacks to separate different materials e.g. cardboard and paper, plastic, etc. Similar items from different rooms were gathered together. Thought was given to whether items could be given to charity or to assist the homeless resettling rather than simply disposing of everything. Even the way they packed the van was visibly organised. Throughout the entire process the team remained polite, respectful and cheery. I wish that I had booked their services earlier and asked them to do the whole clearance. I have told my extended family and friends that they should use the House Clearance Collective for any future property clearing. And I suggested they should consider the cleaning options that are available too. It was money well spent for the service provided.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

2 flat clearance following bereavement

They cleared 2 flats for me over the course of 3 days. Both were full of 20+ years of things but they handled both excellently and worked very hard to ensure both jobs were done in time. I would recommend using House Clearance Collective for any clearance.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and capable work

Absolutely delighted with the service that this company offers. They are very organised and professional at all times. The clearance staff are pleasant, polite, and very hard working. I would recommend this company to anyone that needs a house clearance.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

I recently had to clear my mums apartment, as she was moving to a care home. I was let down by the team who were going to remove all the furniture and white goods 3 days before I was due to hand the keys back. Having made a few calls I was introduced to Ben, who was amazing and said he thought that House Clearance Collective would be able to help. He gave me a number to call and told me to speak to Raj. She really stepped up. Within the hour she had moved some things around and confirmed that they would be able to do my mums clearance the day before the keys for the apartment were due to be handed back. This was above and beyond, as it was less than 10 days before Xmas.The guys who came on the day were super efficient and had everything moved in no time. I would highly recommend House Clearance Collective.

December 17, 2025
Unprompted review
House Clearance Collective Ltd logo

Reply from House Clearance Collective Ltd

Hi Mark,

It was a pleasure working with you on your mum’s apartment clearance. We’re so glad Ben was able to connect you with us and that Raj could quickly rearrange things to make sure everything was cleared in time. We know how stressful it can be when plans fall through, especially so close to Christmas, and we’re delighted our team could step in and make the process smooth and efficient for you.

Thank you for your kind words and recommendation, it means a lot to us.

Best wishes,
House Clearance Collective Team

Rated 5 out of 5 stars

As planned

As planned, the team showed up at the Kilmarnock home at 10:00 AM and immediately began the clearance process. We left them to their work and came back at 3:30 PM to discover the house entirely cleared out, just as we desired. They did an excellent job, definitely deserving of a 5-star rating.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Difficult House Clearance …

Having just undergone a very difficult house clearance and cleaning situation, I couldn’t recommend House Clearance Collective enough. Raj was so understanding and made the whole process quick and simple. Our situation was quite overwhelming and they did a fantastic job in a short time frame, keeping us advised as the job progressed. Thanks so much for taking the stress and strain away. Kate

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Totally professional clearance

The guys arrived at the house in Kilmarnock at 10.00am as agreed and started removing everything. We left them to it and we returned at 3.30pm to find the house completely empty just as we wanted. Brilliant job, well worth 5 stars.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service helped clear house with professional service

Ben helped us move a huge amount of objects to the dump and to storage. The men worked very hard and were open minded to some changes we made on the day. Ben was patient, as we changed dates a few times. Highly recommend if you need a house cleared, or even just a few objects moved to store or bin. We are renovating house so some items went to store and we binned others. They would clear any type of house and make it less stressful for the owners. It was a happy experience and one that could have been stressful was done with ease. In my experience the company is beyond excellent. 👏💪

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent, efficient and friendly service. Agreed a price. Turned up when they said they would, worked hard all day and left the place clean and tidy.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, always communicated well and was able to get the job booked in quickly and performed very efficiently.

October 1, 2025
Unprompted review
House Clearance Collective Ltd logo

Reply from House Clearance Collective Ltd

Hi Colin,

It was a pleasure working with you. We're glad the communication was smooth, and the job was booked and completed efficiently, thank you for your kind words and for taking the time to share your experience.

Best wishes, House Clearance Collective Team

Rated 5 out of 5 stars

Great service with a very nice team.

Great service with a very nice team.. I was very impressed and would highly recommend them and thier Services

October 29, 2025
Unprompted review
House Clearance Collective Ltd logo

Reply from House Clearance Collective Ltd

Hi there,

Thank you so much for your kind words and for taking the time to leave this review. We're thrilled to hear you were impressed with the team and the service, it means a lot to know you'd recommend us.

Best wishes,
House Clearance Collective Team

Rated 5 out of 5 stars

The initial contact with Raj was very…

The initial contact with Raj was very important.
She understood the difficulties of our situation, also she took time to go through the costs of the process.
The team did a professional clearance and clean in a very very untidy flat with two out buildings full of rubbish

October 21, 2025
Unprompted review
House Clearance Collective Ltd logo

Reply from House Clearance Collective Ltd

Hi Andy,

It was a pleasure working with you on your house clearance. We're so glad Raj was able to support you from the start and walk you through the process clearly. Thank you for recognising the team’s effort in handling such a challenging clean, we truly appreciate your kind words.

Best wishes, House Clearance Collective Team

Rated 5 out of 5 stars

They came

They came, they saw and they conquered. Great team, they got stuck in from the off andtook time to double checked to ensure everything that was to go..went..

October 24, 2025
Unprompted review
House Clearance Collective Ltd logo

Reply from House Clearance Collective Ltd

Hi George,

It was a pleasure working with you on your house clearance.

Thank you so much for your kind words and for taking the time to leave this review. “They came, they saw and they conquered”, what a brilliant way to put it! We’re thrilled to hear the team got stuck in from the start and took the extra care to double-check everything. Your feedback means a lot to us, and we’re so glad we could deliver the service you needed.

Best wishes,
House Clearance Collective Team

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