housenetwork.co.uk 

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Rated 5 out of 5 stars

I sold my flat in North London a few years ago. Throughout Housenetwork were fantastic. Nothing was ever too much trouble . Far better at every single level , than the two local high street agents I... See more

Rated 5 out of 5 stars

I was worry to choise one of online estate agency. Decide to get Housenetwork.co.uk I didn't realize my house will be sold in 7 days!!! Full proffesional help from doing a photos thru arrange wieving... See more

Company replied

Rated 5 out of 5 stars

Had no complaints at all. House Network have done us proud. All our questions were answered promptly and with the right information, we were kept up to date with all viiewings and feedback from view... See more

Company replied

Rated 5 out of 5 stars

Ours was always going to be a tough house to sell. A lot of very positive features but some negative ones too. House Network just kept plugging away with a steady stream of viewers, the organisat... See more

Company replied

Company details

  1. Real Estate Agents

About housenetwork.co.uk

Information provided by various external sources

The only estate agent with a 20-point promise

Yes we're the original online estate agents. Yes we've saved our customers over £49 million in fees. Yes we've won awards and been featured on TV & radio, but it's our comprehensive service that makes us stand out from the crowd. From free market appraisals, one to one account manager, sales progression & completion, we're your 21st century estate agent and the best bit - we are the only estate agent in the UK that offers a 20-point customer promise.

Success Statistics

- Client Savings: £49m
- Sales agreed: 13,000
- Viewings: 350,000
- Sales value: £3.6bn
- Recommended rate: 97%
- Seller rating: 9/10


Contact info

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(1,346)

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Rated 5 out of 5 stars

Great estate agent would recommend to…

Great estate agent would recommend to anyone. In constant contact very efficient and always easy to contact made the process of selling my house so much less stressful.

February 22, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Caroline, thank you for taking the time to write this review. We pride ourselves on customer service and from this review it does sound as if we have delivered. All the best, HN

Rated 5 out of 5 stars

Housenetwork feedback

I was worry to choise one of online estate agency. Decide to get Housenetwork.co.uk I didn't realize my house will be sold in 7 days!!! Full proffesional help from doing a photos thru arrange wievings etc. I was always informed about everything. Much cheaper then local agencys. Strongly recomended. Many thanks housenetwork!
Daniel Lagodka

February 20, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Daniel, thank you for the fantastic 5 star review. Many vendors are nervous about online companies, however we always defer potential clients to look at these reviews as we believe in impartiality and people making an informed decision. All the best, HN

Rated 5 out of 5 stars

Very professional team..

February 19, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Paul & Wendy, thank you for taking the time to write this review. Hopefully you consider using us again at some point in the future. All the best, HN

Rated 5 out of 5 stars

Overall Very Good Service

Great communication, helpful staff, fast and efficient :)

February 19, 2019
Unprompted review
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Reply from housenetwork.co.uk

Good Morning, thank you for taking the time to write such a great review! We appreciate your comments about the team as a whole and I will make sure they are made aware of your comments. All the best, HN

Rated 5 out of 5 stars

Amazing service

February 19, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Tony & Francis, thank you for the 5* review. We pride ourselves on customer service and from this review it does sound as if we have delivered. All the best, HN

Rated 4 out of 5 stars

Nice staff to communicate with

Nice staff to communicate with, efficient service

February 19, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Jasmine, thank you for your feedback and kind words about the staff. Wishing you all the best, HN

Rated 5 out of 5 stars

Really good estate agents

Really good estate agents, keep you updated and really helpful, definitely recommend from a buyers point of view

February 18, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Jack, thank you for taking the time to leave this review and feedback. It is great to hear that you would recommend our services, especially from a buyers prospective! Wishing you all the best in your new home - the HN team.

Rated 5 out of 5 stars

House Network have kept in contact with…

House Network have kept in contact with me throughout the entire process taking the pressure off of me.

February 18, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Megan & Emma, thank you for taking the time to leave this great review, we pride ourselves on customer service and from this review it does sound as if we have delivered. All the best, HN

Rated 1 out of 5 stars

AVOID THESE COWBOYS

NO, NO, NO - DON'T DO IT - USE SOMEONE ELSE. Absolute farce - My house was on the market for a short while, and every half an hour my negotiator changed, and I was to phone AGAIN to schedule a weekly phonecall despite the fact that I had already done it. Very sporadic contact, until I took my house off of the market, after one POSSIBLE viewing which turned into nothing. At this point, the phone calls were very frequent, just to remind me, in case I had forgotten, that I have to pay them £800 in June, for absolutely nothing in my opinion. Yes, I know. Now trying to fleece my 75 year old father for the same, even though they didn't even advertise his property. AVOID AT ALL COSTS.

February 15, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Miss Noble, I am sorry to hear you feel this way, if you can provide some further information regarding the issues you have faced I will be happy to look into the matter, if you could please contact me on customer-relations@housenetwork.co.uk. Thanks, Lois.

Rated 5 out of 5 stars

House Network

Found it really easy to sell my house. Guided and personal assistance from the dedicated team. Great customer service and attention to detail. Would definitely recommend House Network to others looking to buy/sell their home. Excellent and professional company to deal with.

February 12, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi John, thank you for taking the time to write this review. I am glad you had such a great experience using our services. Hopefully we cross paths again in the future. All the best, HN

Rated 5 out of 5 stars

The whole experience so far has been…totally five star!

The whole experience so far has been effortless - we have a buyer (STC) within the first week of marketing and can't ask more than that. The tech side of the process is still a bit mystifying - I still don't know what 'raising a ticket' is all about but I guess that's just because I haven't needed to. Amy has been brilliant - guided us faultlessly all the way and has always been available when needed. Totally five star - thank you.

February 12, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Anthony & Ian, thank you for writing such a lovely review of our services. I will make sure Amy is made aware of your kind comments. All the best, HN

Rated 4 out of 5 stars

it's good and fast service nothing like…

it's good and fast service nothing like house network I will give 10 out of 10

February 12, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Manjit, thank you for providing this great review, and a 10 out of 10! All the best, HN

Rated 5 out of 5 stars

Fast and efficient sale of my property…

Fast and efficient sale of my property helped by House Net work vetting all potential viewers so no time wasters. House sold within 2 weeks. Excellent communication and support from professional pleasant staff who are contactable 7 days a week.

February 12, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Lynn, thank you for writing such a lovely review of our services. I will make sure your Relationship Manager is made aware of your kind comments. All the best, HN

Rated 5 out of 5 stars

All team very helpful

All team very helpful, definitely can recommend for everyone who planning sell the property.

February 11, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Paulius, thank you for taking the time to write this review. We pride ourselves on customer service and from this review it does sound as if we have delivered. All the best, HN

Rated 5 out of 5 stars

Good communication

Good communication, excellent customer service, would highly recommend them

February 11, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Jacqueline, thanks for taking the time to leave this great review and feedback. All the best, HN

Rated 5 out of 5 stars

We were live on Rightmove within…

We were live on Rightmove within 24hours of initial visit
Can make Changes easily on our house details
Add or subtract our own pictures
Altogether very good service
Just now got to sell the house

February 5, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Mr & Mrs Christopher, thank you for taking the time to provide this review. We believe in enhancing the user experience anywhere we can, which is why we give you a level of autonomy over your listing so that you can make it the way you want it. All the best, HN

Rated 5 out of 5 stars

They were very communicative from the…

They were very communicative from the start. We haven’t yet been through the entire process so I cannot review on the entire service given from start to finish, but so far they have rung and checked in with progress reports etc, numerous times which does leave you with a feeling of confidence when you have such good communication.

February 5, 2019
Unprompted review
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Reply from housenetwork.co.uk

HI Liz, thanks for taking the time to leave this great review, we look forward to assisting you through to a successful completion. All the best, HN

Rated 4 out of 5 stars

Overall the service is good with a good…

Overall the service is good with a good response rate. Only thing that could be improved, are the touch points; making them a one to one ratio, instead of different people working on the same case/request.

February 5, 2019
Unprompted review
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Reply from housenetwork.co.uk

Hi Samia, thank you for taking the time to leave this 4* review and feedback. All the best, HN

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