housenetwork.co.uk 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I sold my flat in North London a few years ago. Throughout Housenetwork were fantastic. Nothing was ever too much trouble . Far better at every single level , than the two local high street agents I... See more

Rated 5 out of 5 stars

I was worry to choise one of online estate agency. Decide to get Housenetwork.co.uk I didn't realize my house will be sold in 7 days!!! Full proffesional help from doing a photos thru arrange wieving... See more

Company replied

Rated 5 out of 5 stars

Had no complaints at all. House Network have done us proud. All our questions were answered promptly and with the right information, we were kept up to date with all viiewings and feedback from view... See more

Company replied

Rated 5 out of 5 stars

Ours was always going to be a tough house to sell. A lot of very positive features but some negative ones too. House Network just kept plugging away with a steady stream of viewers, the organisat... See more

Company replied

Company details

  1. Real Estate Agents

About housenetwork.co.uk

Information provided by various external sources

The only estate agent with a 20-point promise

Yes we're the original online estate agents. Yes we've saved our customers over £49 million in fees. Yes we've won awards and been featured on TV & radio, but it's our comprehensive service that makes us stand out from the crowd. From free market appraisals, one to one account manager, sales progression & completion, we're your 21st century estate agent and the best bit - we are the only estate agent in the UK that offers a 20-point customer promise.

Success Statistics

- Client Savings: £49m
- Sales agreed: 13,000
- Viewings: 350,000
- Sales value: £3.6bn
- Recommended rate: 97%
- Seller rating: 9/10


Contact info

People also looked at

All reviews

(1,346)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

purchase of first home

Straight forward and hassle free process of buying out first home. We are new buyers and have never done this before housenetwork made it very easy for us and explained everything clearly. Housenetwork is also easy to contact regarding enquiries.

February 5, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Saira, thank you for taking the time to leave this great review, I am glad you had such a great experience as a buyer, and we wish you all the best in your new home - all the team at HN

Rated 5 out of 5 stars

Had no complaints at all

Had no complaints at all. House Network have done us proud. All our questions were answered promptly and with the right information, we were kept up to date with all viiewings and feedback from viewers. We are very pleased with the very professional way Housenetwork and particularly Zach Warwick have been dealing with our sale.
Would definitely recommend them.
Jane & Ralph Stevenage

February 3, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Good Morning, thank you for taking the time to write such a great review! We appreciate your comments about Zach in particular and I will make sure he is made aware of your comments. All the best, HN

Rated 5 out of 5 stars

House Network provide a first class…

House Network provide a first class service at a price that doesn't break the bank.

January 30, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Allan & Valerie, thank you for taking the time to write this great review of our services. We wish you all the best for the future, All the team at HN

Rated 1 out of 5 stars

As a buyer

As a buyer, Had the worst experience dealing with this estate agent. Worst negotiator on housing matters. Had every paper ready to go ahead with the process but at the very last moment the agent (housingnetwork) calls and tells us that vendor has withdrawn the accepted offer. caught this estate agent red handed over the phone that they are involved in allowing others to put offer even after issuing sale memo. Why did we even wasted our time trusting to such rubbish estate agent? All dramas of negotiating, seeking for papers, solicitor’s details lol !! Unethical. It’s not always about seller but if buyer can get a trustworthy service from you then we will happily recommending to friends and families but this agent we won’t recommend to any buyers. We are not recommending this agent to anybody. We wasted our valuable time trusting to this estate agent.

Wins your trust and stabs later.
“Sworn to Sell” no sorry it should be “sworn to allow gazumping”

January 29, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Nishani, thank you for taking the time to write this review. Obviously I am disappointed about your claims. The situation you have encountered is unfortunatley out of our control, and we have simply taken our clients instruction. We are legally obliged to pass on any other offers for the property right up to when contracts are exchanged, as until exchange of contracts the transaction does not become legally binding. Which means, sellers as well as buyers can change there mind at any point, just like buyers can choose to proceed with another property. I can assure you, we do not encourage gazumping, but we must take our clients instruction and fulfil our legal obligation, as we have in this instance. Whist I am sorry you have found yourself in this position, I would like to take this opportunity to wish you all the best with your property search. Kind Regards, Lois - HN

Rated 5 out of 5 stars

Great Service and Value!

House Network have been excellent. They have guided the sale process well throughout and have been really efficient in arranging viewings and liaising with the buyers. I have used them before and I will definitely be using them again!

January 24, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Jamie, thank you for taking the time to write this brilliant review. I am especially pleased that you are a repeat customer. Hopefully we will see you again at some point in the future. All the best, HN

Rated 5 out of 5 stars

I can honestly say House Network is…

I can honestly say House Network is truely professional. They have sold recently sold my house. I got regular emails keeping me upto date with every aspect of my selling process. I would highly recommend using them.

January 23, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Steven, thank you for taking the time to write this great review and recommendation of our services. We wish you all the best for the future, All the team at HN

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient, answered all my questions and kept me updated. The process is great! Overall good communication and very helpful.

January 23, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Rashmi, thank you for such a great review! I am glad you had such a great experience using our services. Hopefully you consider using us again at some point in the future. All the best, HN

Rated 5 out of 5 stars

I would definitely recommend this company

I would definitely recommend this company to everyone. Always polite on the phone, even when dealing with a stressed client like me. Also great for keeping us informed on viewers and getting their feedback. Excellent Company

January 23, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Jenny, thank you for taking the time to leave this great feedback and it is great to hear you would recommend our services. Hopefully we cross paths again in the future. All the best, HN

Rated 5 out of 5 stars

Excellent experience all round

Excellent experience all round. The guys at house network were always helpful and very professional!

January 23, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Alex, thank you for writing such a lovely review of our services. I will make sure your Relationship Manager is made aware of your kind comments. All the best, HN

Rated 5 out of 5 stars

First Class Service

I will recommened House Network to anyone who expect a first class or five star service from an estate agent. They are second to known in the manner they carry out their activities. They are always available and willing to assist or answer any question.

January 22, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Mr Emmanuel, thank you for taking the time to leave this brilliant review. We pride ourselves on customer service and from this review it does sound as if we have delivered. Hopefully we cross paths again in the future. All the best, HN

Rated 5 out of 5 stars

Excellent service

After trying unsuccessfully to sell my house with a high street agent for 3 months, I was amazed and impressed by the brilliant service I received when I switched to House Network. From start to finish the communication was excellent, I was updated regularly and every query I had was answered promptly. The photos taken of my home were very professional and the house was listed 24 hours later . After just 2 weeks I had a buyer and the after sales service was as good as previously. Can’t recommend highly enough.

January 19, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hello Diane, thank you for your kind words and review, its really great to hear! Thank you also for the recommendations its really appreciated! All the best HN

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, so far so very good, viewings have gone very well with 2 offers within the first week. One of which we have accepted. The only short coming is the lack of a dedicated agent to speak to, which would help inspire confidence in their system.
Oft times the person you speak with is not fully up to speed with your situation till the computer fills them in.

January 18, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hello Mr O'Rourke, thank you for taking the time to leave a review, its great to hear you achieved a sale so quickly. If at any point you call and wish to speak with your dedicated agent and they are not available please let the team know and we can organise a call back for you. Thanks again! Kind Regards HN

Rated 4 out of 5 stars

House Network marketing process.

The initial process of setting up contract, photography and advice was excellent.
Also the contact once you have marketed, and access to the members area is flawless.
The initial going live process was a little more difficult and not intuitive or user freindly.
However the overall process is good, and I recommend without hesitation.

January 17, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Vivienne, thank you for taking the time to leave this review and recommendation. All the best, HN

Rated 5 out of 5 stars

Excellent service from the moment I…

Excellent service from the moment I submitted my offer. The staff are so helpful, friendly and knowledgeable.
As a 1st time buyer, they have really helped me every step of the way
Would definitely recomnend

January 17, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Claire, thank you for taking the time to write such a great review! We appreciate your comments about the team as a whole and I will make sure they are made aware of your comments. All the best, HN

Rated 5 out of 5 stars

Fast efficient and friendly service

Fast efficient and friendly service. Quick to respond to any questions asked. Always helpful.

January 15, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Lynne, thank you for writing this great review! Hopefully we will see you again at some point in the future. All the best, HN

Rated 1 out of 5 stars

Only putting 1 star as I have to

Only putting 1 star as I have to, communication from the progression team appalling, a house we had an offer accepted had been taken off the market for a week and no one had been in touch to let us know, the only way we found out was on right move website when the house had changed from sold STC to house no longer on the market.

January 14, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Good Afternoon, I am sorry to hear of the above circumstance. We are employed on behalf of The Property Buying Company to market the property, however they handle their own sales progression so this was not something that we were aware of. If you haven't already done so then please escalate the matter directly with The Property Buying Company. All the best, HN

Rated 5 out of 5 stars

I can recommend HouseNetwork .

HouseNetwork have been great, from the initial enquiry re selling my property, to keeping me informed at all stages of the whole process. I would happily use them again & recommend to family & friends.

January 9, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Diana, thank you for taking the time to write this review. I am glad you had such a great experience using our services. Hopefully we cross paths again in the future. All the best, HN

Rated 3 out of 5 stars

not sure yet got name wrong

, very quick with for sale sign, very good with photos professional . Seem to be very good so far

January 9, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Leuan, thanks for your message, I will arrange for your Relationship Manager to call you to discuss next steps. All the best, HN

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look