housenetwork.co.uk 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I sold my flat in North London a few years ago. Throughout Housenetwork were fantastic. Nothing was ever too much trouble . Far better at every single level , than the two local high street agents I... See more

Rated 5 out of 5 stars

I was worry to choise one of online estate agency. Decide to get Housenetwork.co.uk I didn't realize my house will be sold in 7 days!!! Full proffesional help from doing a photos thru arrange wieving... See more

Company replied

Rated 5 out of 5 stars

Had no complaints at all. House Network have done us proud. All our questions were answered promptly and with the right information, we were kept up to date with all viiewings and feedback from view... See more

Company replied

Rated 5 out of 5 stars

Ours was always going to be a tough house to sell. A lot of very positive features but some negative ones too. House Network just kept plugging away with a steady stream of viewers, the organisat... See more

Company replied

Company details

  1. Real Estate Agents

About housenetwork.co.uk

Information provided by various external sources

The only estate agent with a 20-point promise

Yes we're the original online estate agents. Yes we've saved our customers over £49 million in fees. Yes we've won awards and been featured on TV & radio, but it's our comprehensive service that makes us stand out from the crowd. From free market appraisals, one to one account manager, sales progression & completion, we're your 21st century estate agent and the best bit - we are the only estate agent in the UK that offers a 20-point customer promise.

Success Statistics

- Client Savings: £49m
- Sales agreed: 13,000
- Viewings: 350,000
- Sales value: £3.6bn
- Recommended rate: 97%
- Seller rating: 9/10


Contact info

People also looked at

All reviews

(1,346)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just what you want during anxious times…House Network understand the clients desire & wish

We're buying our first home through House Network and so far everyone that we've spoken to has been really friendly and easy to communicate with. We have been very impressed with the speed and no nonsense service provided by House Network Ltd and they have been very professional from start to finish.They are easy to talk to,listen to any comments made and follow instruction. Price is very reasonable compared with high street agents. Very impressed with House network. I would recommend to anyone thinking of selling or buying their house from this estate agents company named House Network Ltd.

January 9, 2019
Unprompted review
Rated 5 out of 5 stars

Company approach

Although early days I have found this company very prompt and helpfull in all areas where I have requested any information and action.

January 9, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Chris, thank you for taking the time to write this review. We pride ourselves on customer service and from this review it does sound as if we have delivered. All the best, HN

Rated 4 out of 5 stars

House Network have been an enlightening…

House Network have been an enlightening choice for us with regards to the sale of our house.

I have been impressed with their efficiency and the interface when viewers are identified.

I would definitely recommend House Network to anyway looking to sell their home.

January 9, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi James & Chloe, thanks for taking the time to leave this review and recommendation. All the best, HN

Rated 5 out of 5 stars

56 Mason Road Ilkeston

To date, the experience we have of House Network is excellent, right from the initial contact, through the home visits and to the property going on the market. We have received regular updates, disappointingly though viewers are not offering feedback but this obviously is not House Network's fault. It is also cheaper than going through a High Street estate agent so all round good value for money so far. Hoping for a buyer soon.

January 9, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Ian & Janet, thank you for taking the time to leave this great feedback. We look forward to assisting you through to a successful completion! All the best, HN

Rated 5 out of 5 stars

Can't recommend house network enough

Can't recommend house network enough. Having recently purchased a property through them, the staff have been so friendly and always took time to help me! A special thanks to Sian who is dealing with my purchase!

January 9, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Ali, thank you for taking the time to write such a great review! We appreciate your comments about Sian in particular and I will make sure she is made aware of your comments. All the best, Lois - HN

Rated 5 out of 5 stars

Easy and straightforward

Easy and straightforward, good support following offer. Price was very reasonable compared with high street agents, who were looking to charge some £3,000 more

January 7, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Robert, thank you for taking the time to write this review. It sounds like you made a huge saving, which is great! Hopefully we cross paths again at some point in the future. All the best, HN

Rated 5 out of 5 stars

Used purple bricks they are a shambles

Used purple bricks they are a shambles.
Every point of contact with you has been smooth accurate to the point and professional Will recommend you and if we move it Will be with

January 4, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hello Mr Cole, thank you for taking the time to write this great review and recommendation. All the best, HN

Rated 5 out of 5 stars

Housenetwork were very helpful and…

Housenetwork were very helpful and prompt with their replies. Amy ensured that we were regularly updated. Would highly recommend

January 3, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Mr & Mrs Singleton, thank you for taking the time to write this great review. We pride ourselves on customer service and from this review it does sound as if we have delivered. Hopefully we will see you again at some point in the future. All the best, HN

Rated 5 out of 5 stars

Sell with the best

Good honest reliable company very helpful in all ways I would recommend them to anyone looking to sell.

January 2, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Diana & John, thank you for taking the time to write this great review and recommendation. All the best, HN

Rated 5 out of 5 stars

fantasic service

Great communications whether it be via email or telephone quick responses kept me update throughout the process Thank you all

January 2, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Christopher, thank you for writing such a lovely review of our services. I will make sure your Relationship Manager is made aware of your kind comments. All the best, HN

Rated 4 out of 5 stars

It took a long time to get a response…

It took a long time to get a response to enquiries. I have awful anxiety so prefer to avoid phone calls where possible but am being forced in to being a participant on calls through the process. If I'd have known that the company couldn't accommodate those of us with mental health issues I would have gone elsewhere.

Hopefully questions will start to be answered in a more prompt manner and in the future they can look to properly accommodate people like myself who need a little understanding and assistance when it comes to handling our mental health, especially when doing something as difficult for us already as making a house purchase.

January 2, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Kylie, thank you for taking the time to leave this review. We want to ensure the buying and selling process is as easy as possible. I can confirm that your contact preference has been updated to email only contact and this will be followed moving forward. All the best, Lois - HN

Rated 5 out of 5 stars

Easy to deal with

January 2, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Neil, thanks for taking the time to leave this great feedback, all the best, HN

Rated 5 out of 5 stars

From the start found them very friendly…My New start 2019

From the start found them very friendly and with a positive experience very helpful, made me feel comfortable and confident that I was in safe hands, would strongly recommend them and would definitely use this company again
Thank you

January 2, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Darrell, thank you for taking the time to write this review. I am glad you had such a great experience using our services. Hopefully we cross paths again at some point in the future. All the best, Hn

Rated 5 out of 5 stars

Always helpful

Always helpful, brilliant website. Very Good Customer care.

January 2, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Kamila & Pawel, thank you for taking the time to write this review. We pride ourselves on customer service and from this review it does sound as if we have delivered. All the best, HN

Rated 5 out of 5 stars

value for money service

I have found the service to be fast, efficient and personable. The House Network offer a service which appears to surpass high street lenders on many levels. You get a better service for less money also - which is important when finances are tight. Thank you.

January 2, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Christina, thank you for taking the time to write this review. I am glad you had such a great experience using our services. Hopefully we cross paths again in the future. All the best, HN

Rated 4 out of 5 stars

Too early to call

Too early to judge,
Start good asked for a call back but didn’t receive it, happy with ad and descriptors, will judge later on

January 2, 2019
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi Mr Moscatelli, thank you for taking the time to leave this 4* review. We look forward to assisting you with your sale. Al the best, HN

Rated 5 out of 5 stars

Best service ever. Lois is fab!

I love this company. They have taken so much stress out of the house buying process. I’ve moved home 4 times previously and have had to deal with high street agents who as a whole probably offer the worst service you can come across, especially when you consider what you pay in fees. With house network I’ve saved around £4K in fees and on top of that they have been a pleasure to deal with.

Lois is my personal contact and she and her team have been fabulous. I went with them as a friend had used them twice previously and he recommended them. After going with them, and telling a colleague at work about them, she also agreed she had used them several times.

December 22, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Good Morning, thank you for taking the time to write such a great review! We appreciate your comments about Lois in particular and also the team as a whole and I will make sure they are made aware of your comments. All the best, HN

Rated 5 out of 5 stars

excellent

excellent service, would definitely recommend

December 20, 2018
Unprompted review
housenetwork.co.uk logo

Reply from housenetwork.co.uk

Hi James, thank you for taking the time to leave this great review and recommendation. All the best, HN

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look